Protyre Autocare - Macclesfield Reviews 

439
•
TrustScore 4.5 uit 5

4,7

Great King Street 19-29, SK11 6PL Macclesfield, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price Booking process very straightforward

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoremmenwinkel
  6. Autoservice
  7. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Great King Street 19-29, SK11 6PL, Macclesfield, England, Verenigd Koninkrijk

  • 01625 885430

4,7

Uitstekend

TrustScore 4.5 uit 5

439 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(439)

33.081 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Professional and friendly service…

Professional and friendly service throughout.

30 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service

28 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Bill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly fitting and service

Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price
Booking process very straightforward

23 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Ian​,

We would like to thank you for sharing your feedback regarding the service you received at our Macclsfield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very Very Good

14 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great lads will go again thanks

Great lads will go again thanks

21 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Mr Taylor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Air filter change

They fitted my k+n air filter in the assigned time slot and only charged 10 pounds

14 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Sean,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Get price from their website not the garage

They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for the great service when fitting the tyre and the great customer experience resolving the issue instantly.
The following was my experience before it was resolved as I saw it and not actually correct as the supposition of 80s style costing was not fair or correct - I went straight to the garage, what I paid seemed high so I checked on their website after. I was charged £114, their website says £85. This was the sort of practice I thought had been left behind in the 80's and is part of the reason we are all moving to online shopping rather than risk being ripped off.

14 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Dear Jon Weatherby,

Thank you for your feedback . We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Another last minute fix for a slow puncture

As usual a great service from the guys.

14 oktober 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Roger,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Easy to use with great service

Has the tyres I wanted, easy to order and book appointment online, friendly & efficient service on arrival, all sorted within an hour as promised. Great service would recommend

29 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Kerry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Prompt assistance on several occasions. Although always busy

Although always busy, early attention provided on several occasions where it has proven necessary to get my car back on the road without delay following punctures.
Greatly appreciated as my car is in constant business use, with appointments to keep.

14 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Graham,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Ryan and Josh sorted out my exhaust and…

Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.

21 augustus 2026
Review zonder uitnodiging
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Katherine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service for new tyres and repairs

I've routinely used the same facility (it was previously a different company name) for quite a few years now and have always had great service from the guys in the garage. All good.

30 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Jane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very helpful to me as a older lady as I…

Very helpful to me as a older lady as I have to be advised by them didn’t feel pressured at all I will be using them again if required

30 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Mrs McGaw​,

We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Easy to book and good friendly service

Easy to book and good friendly service

30 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Called in to make an appointment to…

Called in to make an appointment to have the tracking done and they had availability there and then, I was made very welcome and advised to sit in the waiting room and was told the coffee machine was free,

30 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Mrs Moores,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff , have been using protyre for years as always reliable and helpfull.

28 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, friendly service as usual. Thanks Boys

21 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Mr Hambleton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Trust

Honest, trustworthy advice.

21 september 2026
Logo Protyre Autocare - Macclesfield

Antwoord van Protyre Autocare - Macclesfield

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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