Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... Toon meer
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Lees wat reviewers zeggen
If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... Toon meer
Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.
Bedrijf heeft geantwoord
I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Matlock
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
4 New Street, DE4 3DN, Matlock, Verenigd Koninkrijk
- 01629629290
4,7
Uitstekend
574 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
4 Tyres with 4 wrong pressures
4 Tyres fitted with 4 wrong pressures
31.5, 32.5, 33.5 & 34 psi
Mercedes recommended 38 all round
I only found out when I checked pressures at home
Not happy
24 december 2025
Antwoord van Protyre Autocare - Matlock
Dear John Shipman,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service this morning
Excellent service this morning. Fast, efficient and not too expensive. Checked pressures and tread in all tyres after a puncture and fitted 2 new front tyres immediately. The whole job took less than 30 minutes.
18 december 2025
Review zonder uitnodiging
Efficient and clear service
6 december 2025
winter tyres put on today
Had my winter tyres put on today. Great to be able to book an appointment. Staff friendly and personable. Job sorted on time. Decent price for job.
Have been using Selecta/Pro tyre at Matlock for 10yrs,and will continue to do so. 👍
2 december 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Matlock
Hello,
We're happy to hear that you had a great experience getting your winter tyres fitted. It's great to know you find our team in centre friendly and the service efficient. Thank you for your continued custom over the past 10 years.
Best regards,
Eddie
Customer Care - Protyre
Great service.
28 november 2025
Antwoord van Protyre Autocare - Matlock
Hello Gavin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service and quick
28 november 2025
Excellent and speedy service.
17 november 2025
Antwoord van Protyre Autocare - Matlock
Hello,
We appreciate you sharing your experience with us. We are so glad that you were happy with our service.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Matlock
Hello Graeme,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff
Great staff. Changed two tyres no problem, despite me turning up a day earlier than the booking.
6 november 2025
Antwoord van Protyre Autocare - Matlock
Hello Gaynor,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent price and service.
Booked online having shopped around and found their tyres were competitively priced, chose time slot and was very pleased with the service provided.
Would use again and recommend.
3 november 2025
Only 4 as bit of a wait do to staff…
Only 4 as bit of a wait do to staff shortages ( Only 2 in) apart from that very friendly.
10 november 2025
Really happy with the service
Really happy with the service. Very pleasant and friendly. A job well done 👍
25 oktober 2025
Antwoord van Protyre Autocare - Matlock
Hello Miss Muir,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great price and service 👍
15 oktober 2025
An excellent service all round
An excellent service all round. I had a blow-out coming into work from far away in the morning. I swapped the wheel with my wrecked tyre for my space-saver at the roadside, dropped the wheel and damaged tyre off to Protyre, performed a day’s work and was able to get my replacement tyre (ordered in as nobody really keeps them in stock) fitted with replacement for the other front tyre (old being kept as a spare as again, rarely kept in stock) before heading home same day. 7 hours driving (round trip) the following day for my Dad’s 80th. Excellent service, very polite and courteous and I feel very reasonable costs compared to elsewhere, but also the value to me of being able to see my dad on his special day. A very happy customer.
23 september 2025
A quick professional service but above…
A quick professional service but above all they were all friendly and kind to my stepson and his first experience of buying tyres.
1 oktober 2025
Car Battery
Appointment system works like a dream .
Booked in for new battery. Left car quick walk round shops 35mins later all done. Car systems also reset.
1 oktober 2025
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