Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... Toon meer
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Lees wat reviewers zeggen
If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... Toon meer
Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.
Bedrijf heeft geantwoord
I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Matlock
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
4 New Street, DE4 3DN, Matlock, Verenigd Koninkrijk
- 01629629290
4,7
Uitstekend
575 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tyres purchased through Blackcircles
Tyres purchased through Blackcircles. Appointment then rescheduled but no reason forthcoming. Perhaps direct booking would have helped in this regard?
29 september 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very professional and obliging
Very professional and obliging.
Clean and tidy workmanship.
Fair value.
29 september 2025
Antwoord van Protyre Autocare - Matlock
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Really friendly and accommodating guys, let me park my car in their garage til the parts arrived since my car was stranded and couldn't part on the nearby roads for long enough due to parking restrictions.
26 september 2025
Antwoord van Protyre Autocare - Matlock
Hello H Ali,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Matlock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, polite and professional.
Got my car in the same day for a tyre repair.
15 september 2025
Antwoord van Protyre Autocare - Matlock
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New tyre; great service
They fitted me in for a new tyre, and advised me which make to buy. Work done within half an hour and unlike any other garage I have used, pumped the tyre up to the right pressure.
10 september 2025
Great service
1 september 2025
Service was good and staff were polite.
Service was good and staff were polite.
However, the site was unable to check tracking because their machine's software could not recognise my vehicle - despite it being a suzuki re-badged vehicle that is exactly the same car as a toyota corolla touring. Literally exactly the same (except for the badges). This was disappointing as neither toyota or suzuki are exactly "niche" vehicle manufacturers.
29 augustus 2025
Antwoord van Protyre Autocare - Matlock
Dear Simon Trammer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Best place to get tyre's
Get a good selection of tyre's,the lads are always friendly & helpful.
20 augustus 2025
Easy to order.on time no waiting..great…
Easy to order.on time no waiting..great helpful staff nothing too much trouble..
20 augustus 2025
Really good service
20 augustus 2025
5 tyres for my specialist car
Pre ordered 5 tyres for my specialist car, they let me position the jack in the correct places, let me watch them work and everyone there was so pleasant. Thanks.
14 augustus 2025
Review zonder uitnodiging
Friendly and helpful customer service
Friendly and helpful customer service. They tyre fitted was mid-range and good value for money.
Will definitely be back.
21 juli 2025
Antwoord van Protyre Autocare - Matlock
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
The curse of nails in the road.
Prompt and efficient service dealing with a puncture by a nail.
9 juli 2025
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