Protyre Autocare - Newark Reviews 

319
TrustScore 4.5 uit 5

4,6

96 Northgate, NG24 1HF Newark, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • 96 Northgate, NG24 1HF, Newark, Verenigd Koninkrijk

  • 01636 493070

4,6

Uitstekend

TrustScore 4.5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(319)

32.618 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Firstly as this was on a bank holiday…

Firstly as this was on a bank holiday morning, the team at Newark was fantastic at getting me in.

Had 2 new tyres fitted, also paid to have tracking done.

On collecting my vehicle they said all tracked up and complete.

The next day on my way to work I had a shuddering through the steering wheel.

I called in to a garage near work, they had a look and said both track rod ends had worn, one with no rubber in.

So I told them tracking been done, of which they replied they couldn’t have been.

I phoned the manager at Newark and he just said it was tracked

10 april 2024
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Andrew,

Thank you for leaving us a review of your experience and notifying us of your concerns regarding the tracking. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 1 van de 5 sterren

Unsolicited emails

Unsolicited emails, no email validation before contact.

27 maart 2024
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Patrick H,

Thank you for reaching out to us and bringing this to our attention.

We can confirm that this has been raised with our Customer Database Team, they will investigate further and remove you from our marketing emails.

We apologise for any inconvenience caused.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Slick Service

I called to check availability of some tyres and was told that did not have the one's I wanted. I was offered an alternative and arranged a fitting on Saturday morning. I arrived a little early so went across the road to the shops to kill some time. The tyres were fitted within the hour and I was again on my way. Good Price, Excellent service what more do you need.

9 maart 2024
Beoordeeld met 5 van de 5 sterren

Excellent Tyre Team Straightforward discussions at initial…

Straightforward discussions at initial contact along with very competitive pricing of my four tyres.
Tyres arrived promptly and booking a slot to have them fitted was a breeze.
I arrived late on the appointed day but it didn't put these lads out of their rhythm at all. They got on to my job immediately and were polite and very efficient.
I was driving away all finished in about 45 minutes.
I'd certainly give them my business in the future.

5 maart 2024
Beoordeeld met 5 van de 5 sterren

Excellent Service

The staff are engaging , polite and knowledgeable, they are quick to try to meet your needs.
I drive 4500 miles a month so have become a frequent customer , and I am happy to be a client based on the above tyre choice and value for money

6 maart 2024
Beoordeeld met 5 van de 5 sterren

Great service very efficient

Great service very efficient, Oliver was really helpful

7 februari 2024
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Hello Customer,

Thank you for this 5 star review.

We really appreciate hearing back from our customers and are glad to hear that you are happy to with the service you received.

We will make sure that your comments are passed on to Oliver and the team!

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Brilliant stuff

Brilliant stuff! Website crashed when buying tyres, replied to email concerns really quickly! Garage were brilliant as well, phoned me up as my front tyres weren't worn (but were crap!) and then changed them after I explained. Really quick service!

8 februari 2024
Beoordeeld met 1 van de 5 sterren

The worst company to get ur car…

The worst company to get ur car serviced at!!!
Gold Service is a (Full Service) as what they call, the service supposed to take the length arround 2 to 3 hours as they say on their website, but I got my car back in 40 minutes it seemed like they havent done or checked anything to the car, I have lights on the dash as I did before they havent explained anything about it, washing liquid should of been toped up its full empty, and very unplesant staff as well to deal with, I do not reccomend this company at all! and I will never going to use any of their services ever again!

28 december 2023
Review zonder uitnodiging
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Customer,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you are not happy with the outcome of your recent visit to our Newark branch.

We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question. We will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer