Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cos... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When... Toon meer
Bedrijf heeft geantwoord
Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... Toon meer
Bedrijf heeft geantwoord
The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office. The staff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Poole Barter Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, Verenigd Koninkrijk
- 01202 722433
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Protyre Autocare - Poole Barter Road
Hello Leo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Barter Road
Hello Cecilia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I came in to get a recon gas on my air…
I came in to get a recon gas on my air conditioner, I was advised I need one new tyre as the on the car was to dangerous to leave, I had 2 new tyres fitting, when the car was ready they where not put back in the right place as instructed and the pressure on each tyre was to high, they where changed for me and when got home, I adjusted the pressure to the correct setting
24 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Jonathan Gill, ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff were very helpful
Staff were very helpful and polite.there was no pressure to carry out unnecessary work.
24 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poliet, informative and helpful staff
20 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Ernest,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Barter Road
Dear Mike Corica,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole Barter Road branch.
We hope to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great friendly reception staff
Great friendly reception staff
Knowledgeable and helpful
20 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Juliet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booking the appointment was easy
Booking the appointment was easy. Parking was good and all on time. Receptionist very helpful and friendly
20 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy with the service and very…
Very happy with the service and very friendly staff.
13 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
always polite and welcoming
always polite and welcoming. fast an efficient service, with no awkward hard sales. always a pleasure using them.
15 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Miss Reynolds,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff attitude was not good
Staff attitude was not good.
I explained check all tyre pressure check, but didn't.
Again I am back and asked but they showing but no air filling, the car monitoring gags was same showing after running the car
15 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Philip Joseph,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Customer service was really efficient…
Customer service was really efficient and friendly at the store Barter road.
I went before at the other protyre store and was not the good service. The employee came over to assist me and he was eating a sandwiche, and he wasn`t really keen to. Maybe I was disturbing.
I don`t recommend the store at cabot lane.
13 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Juliano,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The whole process was seamless from…
The whole process was seamless from Start to finish Carla on reception had amazing customer handling skills
6 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Mr Green,
We would like to thank you for sharing your feedback regarding the service you received at our Poole Barter Road branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Car off road due to seized brakes
Car off road due to seized brakes. Protyre Poole replaced rear discs calipers pads bearings and brake fluid change. Very professional and friendly service I was very pleased and would recommend them.
22 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This company is a joke
This company is a joke happened last year let down again. No MOT tester no phone call. Can you come back another day. Why are companies aloud to trade.This company i
1 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear John G,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent and friendly service
Excellent and friendly service. MOT or Aircon regass - no issues.
1 juli 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Mr Falkiewicz,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive excellent and friendly service from our team at Poole Barter Road, whether it's for an MOT or an aircon regas. We appreciate your custom and look forward to assisting you again.
Best regards,
Eddie
Customer Care - Protyre
MOT promptly done
MOT promptly done. No problems, except I was told they would email my certificate and report which did not arrive. Had to phone to be told I would find it on the Gov website instead. Fine now I know where to find it.
1 juli 2026
They did my mot and service and the…
They did my mot and service and the staff was brilliant e e. Though they were busy, they still had time to keep me updated all the way through.
26 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Mrs Tracey Boxall,
We truly appreciate your wonderful feedback!
We are delighted to hear that our in centre team provided brilliant service and kept you updated throughout your MOT and service,
Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Well done pro tyre
Well done pro tyre, so far you've always done a great job servicing / tyres / MOT. Keep it going. , many thanks
29 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Mr Hinkley,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT complete
I had an MOT, the booking process was straight forward. The team were very knowledgeable and helpful. Both Cara and Toby were extremely helpful and professional. Went above and beyond in order to get me back on the road. I really appreciate the efforts made to keep me informed and keeping costs within my budget
29 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Mr Hollister,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.