Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money. Extremely helpful chap in the office.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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Lees wat reviewers zeggen
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... Toon meer
Bedrijf heeft geantwoord
A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... Toon meer
Bedrijf heeft geantwoord
The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Poole Barter Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, Verenigd Koninkrijk
- 01202 722433
4,5
Uitstekend
1K reviews
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Previously used this depot with no…
Previously used this depot with no complaints.
However, on this occasion did not initially carryout the tyre replacement as requested, but immediately rectified this on being notified.
Also promised to send the receipted invoice for the job by email, but this has never been received!
Not impressed by service on this visit
15 april 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Jan,
Thank you for leaving us a review. We are sorry to hear that your most recent visit had not been as positive as previous ones.
We have now emailed your invoice over - we do advise to always check your spam folder, just in case.
If you do not receive your invoice or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
We apologise for any inconvenience caused.
Kind regards,
Eddie
Customer Care - Protyre
An MOT… but make it enjoyable 😄
Who knew an MOT could actually be a pleasant experience? 😄
The team were incredibly friendly and welcoming, and took the time to walk me through everything in a way that actually made sense (no confusing jargon!). It felt thorough, transparent, and genuinely customer-focused from start to finish.
Safe to say I’ll be back next year—hopefully with equally good news for my car!
15 april 2026
Superb service
We required four new tyres for recently refurbished alloy wheels and popped into the depot on the off chance. The manager offered several options and we received a good price for the option selected. Our tyre fitter did a fantastic job with fitting tyres to the new rims. Very professional and friendly.
15 april 2026
Good service, good work
13 april 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Alistair lloyd,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
All done very timely
6 april 2026
Thanks to pro tyre I managed to get my…
Thanks to pro tyre I managed to get my drop links replaced next day it took them a couple of hours because bolts were seized. Thanks 😊
6 april 2026
Wheel alignment
Greeted me kindly
Guys are very friendly quick and professional
Very good service
After the service
they have explained to me everything what kind of work they have done on the car and what else should be done
Highly recommended to everyone
27 maart 2026
I recently had my MOT carried out here…
I recently had my MOT carried out here and was extremely impressed with the overall experience. From start to finish, the service was professional, efficient, and clearly focused on customer satisfaction.
The staff were friendly and approachable, taking the time to explain everything clearly and ensuring I understood the process. The MOT itself was completed promptly, with no unnecessary delays, and I felt confident that the work was carried out thoroughly and to a high standard.
What stood out most was the level of care and attention to detail, along with the honest and transparent approach. It’s reassuring to find a place you can trust with your vehicle, and this experience has certainly given me that confidence.
I wouldn’t hesitate to return in the future and would highly recommend their services to anyone looking for reliable and high-quality vehicle testing.
25 maart 2026
Both the Regional Manager(covering…
Both the Regional Manager(covering sickness) and the mechanic were awesome.
18 maart 2026
Great service from start to finish
Great service in reception, explain everything and open and honest.
Work is of high standards and competitive pricing.
6 maart 2026
Great group of people
Great group of people, very patient and helpful explained things properly to you.
They went above and beyond to get my car sorted in very thankful
9 maart 2026
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