Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cos... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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Lees wat reviewers zeggen
I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When... Toon meer
Bedrijf heeft geantwoord
Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... Toon meer
Bedrijf heeft geantwoord
The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office. The staff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Poole Barter Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, Verenigd Koninkrijk
- 01202 722433
4,6
Uitstekend
1K reviews
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Booked in for an MOT
Booked in for an MOT. Carla at reception was super helpful. Made me aware of an issue that wouldn't have come up in the MOT but needed doing urgently. She also went above and beyond assisting with how I could resolve the issue. Really good service and much more than she needed to do. I wish more places were like this, caring for their customers. I'll be going back for sure. Highly recommend
26 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
Firstly i booked a front wheel alignment as the website did not offer full 4 wheel alignment option i arrived early but due to being busy my car did not go in until 30mins later. the work was carried out efficiently and the young lad was happy to show me the results i was then informed my car required a rear wheel alignment but could not be carried out at the time due to time restrictions.
19 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear David Carnell,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
brilliant receptionist
The young lady at reception was outstanding both on the phone and in person. Clear, comprehensible and pleasant. The speed of service was excellent.
19 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear Ian Scott,
We are so glad to hear about your positive experience with our team and the speed of our service at our Poole Barter Road branch.
Thank you for sharing your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Antwoord van Protyre Autocare - Poole Barter Road
Hello Liz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service at a good price
Great service at a good price. Always professional and friendly.
17 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You did what you said you would do
You did what you said you would do, at a price that I consider value for money.
Thank you
15 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Dear MR S HEATLEY,
We are so glad to hear we met your expectations and provided great value at our Poole Barter Road branch.
Thank you for your wonderful feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Good service
Good service. Average prices, staff polite, professional, would recommend company
4 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The process was all very professional.
The process was all very professional.
The man on reception was excellent.
5 juni 2026
Antwoord van Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and good value.
3 juni 2026
Had my cars aircon regased
Had my cars aircon regased, was in and out in 45 mins, really good service
3 juni 2026
Friendly staff, Highly recommended
This wasn't my first time using their service, and once again everything went smoothly. They were friendly, quick, and reliable throughout the whole process. Very happy with the service and would definitely recommend them.
27 mei 2026
Very reasonably priced
Very reasonably priced, the staff were friendly, knowledgeable and explained in detail what had been done to my car.
25 mei 2026
Quick turnaround
I only needed the front wheels balancing and a air con recharge. The staff were very accommodating and the service was excellent
All taken care of in under an hour Would highly recommend
25 mei 2026
Tyre's fitted
The staff were extremely efficient and courteous. They also booked me in at short notice. The tyres and fitting were also at a competitive price. Very good all round
14 mei 2026
Excellent service
Reception was friendly while I waited,work started on time.
The work done was explained to me.
The charge was very reasonable.
20 mei 2026
Manager and staff were all professional…
Manager and staff were all professional and very helpful.
18 mei 2026
Excellent service and quick turn round…
Excellent service and quick turn round fitting new tyre
13 mei 2026
Excellent service
Excellent service, I didn’t go myself but my wife went with the car because of work. I was afraid they would take advantage of her like some mechanics but not these guys. Everything was explained to her and the issues they saw with the car were the ones I had pointed out. So I can definitely recommend.
13 mei 2026
Fitted on time and in a timely manner
Fitted on time and in a timely manner.
Fist class service.
13 mei 2026
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