They were helpful as i booked my mot and service there was a glitch for some reason unknown reason my booking got cancelled but luckily i had some evidence that it was booked, so they kept my car a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess. Free coffee; however, no cups, so not very good to offer free coffee if you have... Toon meer
Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Bedrijf heeft geantwoord
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Taunton
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, Verenigd Koninkrijk
- 01823 282424
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We always use the Taunton garage as…
We always use the Taunton garage as they are so helpful. went in due to my number plates being stolen from my car. They sorted all within 30 minutes and advised me to contact the police which I would not have thought of until Dave explained why. Great service.
17 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello Mrs Wilson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice and professional staff
17 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello Mrs Blinco,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Welcomed with a smile
Welcomed with a smile, offered free drink.
Very clean reception area.
15 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello Vanessa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Taunton
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly customer service is very well…
Friendly customer service is very well preserved . Simple and clear communication. Job has been done at perfect timing.
12 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello Meljo,
We are so pleased to hear you found our customer service friendly and communication clear. We appreciate your kind words about our timely service!
Best regards,
Eddie
Customer Care - Protyre
First visit to your site
First visit to your site . Very impressive as well . Staff were awesome , A lovely place to sit and wait for my vehicle , even has free coffee . Very very clean as well and that includes the toilet .
12 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello John,
We are so happy to hear you had such a positive first visit with us! We truly appreciate your kind words about our in centre team, waiting area, and cleanliness, including our facilities. Thank you for your wonderful feedback.
Best regards,
Eddie
Customer Care - Protyre
The front desk person couldnt raise a…
The front desk person couldnt raise a smile no eye contact, zero personality and no manners. Surely you ask a customers name with please at the end. I was then questioned as to why i bought only one tyre. Really! Thats my business. I know all the reasons for buying 2 together etc etc.
What if i had financial difficulties through a bereavement? Clearly no thought of how that might affect a customer.
I suggested he buys the second tyre if he feels rude enough to question my purchase. Perhaps its to increase sales.
I know China has robots but didnt they had arrived here yet. Im wrong again.
I wont be returning.
9 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Taunton
Dear Tracy ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Accommodating and friendly
Although they had lost the booking reference(computer glitch), they made time and space to accommodate our needs on the day. They were friendly and courteous and everything was completed within the agreed time.
8 juni 2026
Antwoord van Protyre Autocare - Taunton
Hello Saluja,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
In my opinion Best Four Wheel Alligment…
In my opinion Best Four Wheel Alligment in Taunton at the moment,
3 juni 2026
Everything straitforward.
1 juni 2026
They are friendly professionals who are…
They are friendly professionals who are willing to help you whatever the problem I will be using them again.
29 mei 2026
Great service, booked online no hassle in and out couldn’t ask for any better
Great service
29 mei 2026
Exceptional
Fantastic customer service from Dave and exceptional value for money as usual.
22 mei 2026
Let down when returning to resolve issues.
Recently took our car to Protyre Taunton for a service and MOT. We were advised that additional suspension work was needed, which we agreed to, but unfortunately the car now seems to drive worse than before and still has the original creaking issue, along with a new clunking noise that wasn’t present previously.
There was also confusion with the paperwork as we were initially given another customer’s MOT certificate. When we returned to collect the correct one and ask about the ongoing issues, the experience was disappointing. The staff member on the front desk was dismissive, blunt and unhelpful when we tried to explain our concerns.
Another confusing point was that advisories mentioned verbally during the original visit didn’t appear on the MOT certificate we were later given.
Mistakes can happen, but overall the customer service and handling of the situation left us with very little confidence. Better experience initially but let down when returning to resolve issues. Sadly we won’t be returning.
23 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Taunton
Dear Simon Levi,
Thank you for sharing your recent experience with us. We are truly sorry to hear that your visit for a service and MOT did not meet your expectations.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Quick and efficient service
Quick and efficient service, Tracking was checked and adjusted very quickly. Report's on tracking, tyres and even brake ware.
Would use again.
22 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.