Great service from first contact by phone through to the tyres being fitted. Good price for the tyres. The only thing that prevented it being a 5 star review was the cleanliness of the waiting a... Toon meer
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Lees wat reviewers zeggen
The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Toon meer
Bedrijf heeft geantwoord
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Toon meer
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Thetford
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 4, Telford Way, IP241HU, Thetford, Verenigd Koninkrijk
- 01842 763663
4,6
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
People are what is important!
People, in my opinion, are what make a company great or not so great. I can not thank the team at Thetford enough for their kindness and willingness to help me sort out my Son's Tyres. I worry enough about his illness and how it affects him without having to worry about whether his vehicle is roadworthy when he is out in it. So I really appreciated the extra mile the Thetford team went for us. We had a few issues with our order, but nothing was too much trouble for the Guys there. Protrye should be proud of the team they have at the Thetford Branch.
15 april 2026
good service
15 april 2026
It’s always a pleasure to see you all
It’s always a pleasure to see you all, and a Happy and Helpful Garage Service,Work is always Satisfactory to our Knowledge and We appreciate your Happy Friendly Atmosphere.
13 april 2026
Excellent customer service
Excellent customer service, very polite and helpful and fair prices
11 april 2026
Review zonder uitnodiging
Confidence in a trustworthy team
This team have been looking after the whole family's vehicles for years. We have always had great service and I trust them to give the right advice when one of the cars goes wrong. I am writing today because my experience was typical but at the same time I think needs acknowledging.
Subtle but unsettling suspension-sounding noise coming from under a car new to us. Rang the garage, asked to come in, not a problem. Within 15 mins of the call - test drive - agreed there was a problem - on the ramp, loose sound proofing valance; fixed for free. Incredibly cheerful technician. I sense they genuinely enjoy working there. Wouldn't go anywhere else. All good guys, lead from the top.
9 april 2026
Review zonder uitnodiging
A job well done …
Excellent service … efficiency and great communication and customer service. Thank you to all members of ProTyre staff.
6 april 2026
Constant excellent service ensures my…
Constant excellent service ensures my long-term loyalty!
Thank you again….
My best wishes to Jason during this difficult time.
3 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Called to order a tyre and was on hold…
Called to order a tyre and was on hold for 10 minutes before gave up
2 april 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Thetford
Dear Chris Nicolaou,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Professional service done all staff were helpful and under pressure but still had great attitude.
Would definitely recommend
1 april 2026
Fast friendly service.
30 maart 2026
Had an overall great visit
Staff was really helpful and will to help where they can. Price was great and will definitely be going back again. Highly recommended garage. Would recommend to anyone needing there car fixed
30 maart 2026
hard working team
worked well on my car and at short notice. After a while they could do no more but pointed me in another direction to try before we move on to more expensive fixs. All in all very happy with my experiance and 10/10 to the guys that tried to help. Thank you
25 maart 2026
Incredible service
Ordered a new tyre at a very good price.
Sam rang me to advise when the tyre would be in.
I attended and was absolutely astonished by the level of care Sam and Tim showed whilst changing my tyre. I have never had such great service. Not only myself but everyone waiting. Amazing surprise
20 maart 2026
Review zonder uitnodiging
Good professional service
Good professional service. I do not give full marks because it gives you nothing to aim for.
16 maart 2026
Very quick and easy to book in and very…
Very quick and easy to book in and very good service.
11 maart 2026
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