Great service from first contact by phone through to the tyres being fitted. Good price for the tyres. The only thing that prevented it being a 5 star review was the cleanliness of the waiting a... Toon meer
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Lees wat reviewers zeggen
simple order process, immediate attention at the branch despite arriving 25mins early. Very helpful staff and a pleasure to deal with. Very competitive price
The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Toon meer
Bedrijf heeft geantwoord
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Thetford
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 4, Telford Way, IP241HU, Thetford, Verenigd Koninkrijk
- 01842 763663
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Very quick and easy to book in and very…
Very quick and easy to book in and very good service.
Very efficient service and at a good…
Very efficient service and at a good price. Highly recommend.
Thetford branch
Called into Thetford branch 3rd March with slow puncture and was swiftly sorted and on my way. Well done to all staff who helped me.
Great service at Protyre
Great service at Protyre, friendly and helpful staff that are very knowledgeable. Thanks.
Good place to go to
Very nice people also very polite and helpful.
Very efficient change of tyres. Thanks
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Great service
Great service, very patient! Sam on reception was super helpful and knowledgeable.

Antwoord van Protyre Autocare - Thetford
Free service = no service?
Booked 1:00 PM to 3:00 PM for the following services:
- Brake Fluid Change
- Front Wheel Alignment
- Free TPMS Check
- Free Air Conditioning Check
Arrived at 1:15 which was my bad. I didn't account for how far it actually is from Downham Market. However, I did not expect that the service for my car didn't start until after 2:30 which ended up lasting until their closing time at 4:00.
There was no explanation/word of what has been done to the car or the results of the checks. Okay given that their is an inspection result PDF. I checked the PDF and the TPMS area is empty and there is nothing about Air Conditioning.
I called a few days later to follow up about those checks. I was told that the guy who I was speaking with did not work that day and that he would follow up and send me an email. Days went by and I did not receive any email.
I called again, this time the guy who answered said that he remembered and he will check the files to make sure and give me a call back. Still no call back to this day.

Antwoord van Protyre Autocare - Thetford
Awesome service
Awesome service, I needed 4 tyres quickly, fitted immediately , no waiting and a very good price. I will always now use them. Thank you
Fantastic service as always
Fantastic service as always, very professional and a great deal, thank you
Brilliant service
Brilliant service took my truck in for a platinum service, also had discs and pads done, kept me informed.
Very happy
Good price and workmanship
Good price and workmanship. Even had a report showing the condition of my tyres, brakes and discs.
First class service
They were very accommodating and fitted us in at short notice. They also advised us on the best tyre for our needs at a price that fitted our budget.
First class service all round
great service and prompt
Avoid if can
Took all day to complete car service when originally was advised 1,5 hrs.
Poor communication
Overpriced. Initial price look attractive, however half way through the job you getting told that there are a lot ,, extra’’ is required to be paid for to complete service, but would already included in packages offered by other services

Antwoord van Protyre Autocare - Thetford
Thx for help last time and done quickly…
Thx for help last time and done quickly my new tyres....regards Aleksandr
Responsive and helpful
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had fitted me in between planned jobs. Pleased with outcome and felt safe driving on wet roads.
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