Excellent service. Chris on reception was extremely helpful, keeping everyone informed and cool with a drink on a hot day. He went out of his way to assist people as they came in ensuring they were... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from Protyre Worcester . The team treated my problem as if it were their own and made every effort to provide an urgent solution. They were helpful, professional and very supportive... Toon meer
i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... Toon meer
Bedrijf heeft geantwoord
Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outsi... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Worcester
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Bromyard Road, St Johns, WR2 5EE, Worcester, England, Verenigd Koninkrijk
- 01905 426868
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Woke up to find my tyre completely flat…
Woke up to find my tyre completely flat and with a screw in it. Pumped it up long enough to be able to drive down to Protyre who saw the car without it being booked in. Repaired it really quickly and for a very reasonable price. Couldn’t have asked for better service!
4 juli 2025
Antwoord van Protyre Autocare - Worcester
Hello Steve,
We're happy to hear that the team in centre could assist you with your flat tyre and get you back on the road so quickly. It's great to know you found our service helpful and the price reasonable. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Worcester
Hello Paula,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic friendly service
An excellent, friendly and efficient service when checking and re-gassing the air con. Thank you. We will be back
2 juli 2025
Antwoord van Protyre Autocare - Worcester
Hello Phil,
We're happy to hear that you found our air conditioning service excellent, friendly, and efficient. Thank you for your kind words; we appreciate your intention to return!
Best regards,
Eddie
Customer Care - Protyre
On arrival I was seen Immediately and…
On arrival I was seen Immediately and offered sound advice about the car.
The work needed was then carried out in thirty minutes which was great.
27 juni 2025
Antwoord van Protyre Autocare - Worcester
Hello Patricia,
We're happy to hear that you were seen promptly and received helpful advice. We're glad the work was completed quickly for you. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Pleasant & Professional
The Protyre team was very professional and pleasant and communicated by telephone calls giving updates about my vehicle.
27 juni 2025
Antwoord van Protyre Autocare - Worcester
Hello Pru,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Website easy to use and very clear
Website easy to use and very clear. Ordering efficient and plenty of appointments to choose from. I arrived earlier than my slotted time and they sorted my tyres out straightaway. Did a check of the other tyres and my brakes which was not expected. Will definitely use again and recommend to others.
25 juni 2025
Antwoord van Protyre Autocare - Worcester
Dear Louise Moorhouse,
We're happy to hear that you found our website easy to use and the ordering process efficient. We're glad we could accommodate you early and that you were pleased with the additional checks.
Thank you for your recommendation; we appreciate your feedback, we will look forward to welcoming you again soon at our Worcester branch.
Kind regards
Kayliegh
Customer care
You pay full price and you get half 🤷♂️
you pay for refill air con with gas and you only get half because they are rush in going to home
especially I had to wait for an hour even I had a reservation
25 juni 2025
Antwoord van Protyre Autocare - Worcester
Dear Adam,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Not a great experience
Not a great experience, paid for tyre fitment and tracking. On checking the vehicle afterwards it was obvious the track rod ends had not been touched. Went back inside and quizzed the guy at the counter on what the tracking was like, he said it wasn’t far out and just need a minor adjustment, so I pointed out that no adjustment had been made. He then made some excuse that it had not been done due to an admin error and got it back on the ramp. Also paid for aircon regas which they also claimed they did but then said blew and dumped the gas when they turned it on. So no refund and no mention on the invoice of the issue. After the tracking not being done and then the aircon, left me feeling like I wished I hadn’t left the vehicle or gone elsewhere.
18 juni 2025
Antwoord van Protyre Autocare - Worcester
Dear Mr Moss,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Really good service
Really good service - gave good advice about tyre options. A very professional setup.
16 juni 2025
Excellent Service
Made an appointment to have a tyre replaced on Sunday 1st June in the afternoon, turned up on the Monday at the allotted time and the tyre fitter was ready and waiting for me. Fitted and balanced it in 15 minutes. Excellent service and will use the Worcester branch again.
2 juni 2025
Protyre is a non trustable company
Protyre is a non trustable company, If you want to know more, please check with your Worcester branch about my transactions and come back to me .
2 juni 2025
Antwoord van Protyre Autocare - Worcester
Dear Amaldev Mahadevan,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
Your concerns have been raised with the Area Manager who will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic service
Fantastic service. Sorted my sir con didn’t work 2 days later went back and no problem. Also checked my break light as was flickering. Really genuine nice people who don’t rip you off
6 juni 2025
I had been quoted a large amount to…
I had been quoted a large amount to replace an aircon condenser by a main dealer. This company checked my aircon for free and found it to be working fine. Evan the district manager at Worcester was really helpful. I have always used this garage for MOT’s and tyres and will continue in the future. Thank you very much indeed.
6 juni 2025
Review zonder uitnodiging
Excellent service and very prompt…
Excellent service and very prompt fitting upon arrival. Highly recommended and a great price too.
4 juni 2025
Great staff great price
Great staff great price , great service what more could you ask for
4 juni 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Worcester
Dear Patricia,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I’ve not been refunded for 2 tyres…
I’ve not been refunded for 2 tyres costing over £300 that were ordered on 13th May and then changed to the recommended alternative that were fitted on 15th May. It’s now 24th May and I’ve had no communication whatsoever.
19 mei 2025
Antwoord van Protyre Autocare - Worcester
Dear Martin Wrigley,
Thank you for contacting Protyre. We are sorry to hear that you are still awaiting a refund from our Worcester.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.