Pure Maintenance UK  Reviews 

TERRY WAS ABSOLUTELY FANTASTIC !!! THE BATHROOM CEILING LOOKS NEW NOW!! THE MOULD WAS BAD AND HE DID A BRILLIANT JOB!
I AM SO HAPPY WITH HIS SERVICE! HE WAS RESPECTFUL AND KIND! I WOULD NOT THINK TWICE TO USE HIS SERVICES AGAIN AND RECOMMEND THE COMPANY TO EVERYONE! HE IS A REAL CREDIT TO THE COMPANY ! THANK YOU SOOO MUCH !!

We first contacted Pure Maintenance on a Monday, and by Friday, Matt arrived promptly to tackle a big job — all on one of the hottest days of the year! Despite the challenging conditions and being the only technician on site, he was professional, efficient, and incredibly thorough.

Before getting started, we walked through the property together and discussed the entire process and plan of action. Matt exceeded expectations, working methodically through each room to remove all traces of mould. Throughout the process, he also kept us informed, highlighting any concerns and offering advice to help prevent the issue from returning.

A huge thank you to both Matt and Beth for your hard work and support in resolving this problem. We’re so grateful!

Outstanding service from start to finish! Our first contact with Elliott who contacted us after seeing a missed call when PM UK was closed, to the treatment done by Matt and then aftercare regarding the test results was absolutely amazing. Elliott booked us in at the earliest availability and kindly moved appointment when we couldn't make the first one. Matt turned up on time and was very thorough with communication throughout the day. Our mould issue from historical leak has been eradicated and air quality has improved.
We have just received a report and Matt has called us to go through the report which was very helpful. Before the call I have emailed aftercare department who also came back with explanation via email within 10 minutes.
Thank you PureMaintenanceUk! I will definitely recommend you to anyone with mould issues.

Mathew turned up right on time
Fabulous job so helpful
All cleared up Very very happy
Would recomend to anyone

I am sorry to say that our mould issue came back so feel this was just an expensive sticking plaster for the mould issue. Very disappointed ☹️

I’ve waited a few weeks before writing this review to ensure I can be as accurate as possible and have all my results back.

I’ve been studying mold and the effects on my body since I found mold in my house. I’ve spent hours and hours researching top Doctors and remediation companies in the USA as finding them in the U.K. is nearly impossible.

I knew exactly what types of tests I wanted and what mold I was dealing with but got Pure Maintenance in for a quote on treating the entire house as well as running tests. I was pleasantly surprised when I had my first phone call with their sales team as I went in not initially revealing what I had learned. They knew everything and more, very very professional.

I went for the top package as I knew I had a mold issue. I had tests, treatments and more. I’ve got a very very large 5 bed house and had the cellar and loft treated. Cost was around £3000 plus vat which sounds a lot but when you compare to anyone else in the UK and to comparable companies in the USA and then you see the in depth analysis that happens, you understand why and dare I say it… it feels about the correct price, maybe cheaper than expected!

The reporting was immense. Tip, if you can’t be bothered to read the 140 pages, load into chat gpt and get it to help you.

All I can say is that I would 100% recommend them to anyone and would have no problem using them again if needed. I will be using them to do another air test in the future and may even have the misting done annually depending on the price.

Well done to them for setting up a company that is actually helping people get well. The U.K. is so far behind the USA when it comes to mold treatment for the home and also the human body but we will get there.

Darren did an amazing job, he was on time, made my house fresh, free of mould! And safe for my son! I highly recommended this company due to making mine and my sons quality of life so much better due to getting rid of the mould.

Terry went the extra mile to help
Me out . He was very professional; I’m definitely happy to recommend him and Pure Maintenance UK to anyone.

Great experience. Quick turnaround time, lots of people to talk to who made it very easy and great treatment. Thankyou!

A very fast and efficient service carried out by technicians, Matt and Keegan, and my questions were fully answered. However, my symptoms have not improved, and I still don't know (or think) I had any serious mould problems in my house, as this company works on the basis of carrying out the treatment before getting the results of the testing.
Also, they left a lot of dust which I had to clean up afterwards.
I guess time will tell !

Excellent company, great at explaining about mould problems and highly efficient and friendly about sorting them out!

Had Matt and Rich sort our property. The results, advice and aftercare was spot on. Thank you guys.

Very pleased with the service, friendly helpful team got the house done and outbuilding in a single day with efficiency and minimum bother. Good communication throughout with emails and phone calls and mould issues seem to be now solved at our place.
Be aware that the spray on stuff used for mould patches creates discolored patches there, if earthborne natural wall paints have been used, so may need repainting some parts.

Fantastic service from terry and pure maintenance thankyou

From the start Pure Maintenance were very professional, confident in their treatment and very efficient.
Mathew the operative led me through the entire process and his attention to detail was excellent.
Will be recommending the company to our managing estate agent

The report provided been incorrect, the mould was visible and smell was strong, but report said there are not mould. It was waist of money.

Fantastic customer services from this company, quick booking and services. Lovely gents, Joe and Josh came to our property, absolutely amazing service, put our minds to rest and treatment went so smoothly. We have pets and my nephew has bronchitis age 3 years old. They put our minds to rest with questions we had before and after the treatment.

Extremely helpful gents - even gave a machine to help re mould in the future and tips how to prevent mould happening again. Josh and Joe are a credit to this company. We never had such process before but this company and both gents gave such a smooth process that our minds were at rest. This company cares about their customers and customers homes.

Thank you again Pure Maintenance UK - definitely will recommend your services to friends and family.

Great communication before and during the appointment. The technician did accidentally damage an item of clothing however brought this to my attention, was very apologetic and the office sorted this hassle free.

The service was very professional from the time of booking, through to completion. The mould in my workshop and garage area has been successfully neutralised and useful recommendations going forward have been offered - which I am now implementing. Thank You.

Very belated review.
But do need to say how impressed we were with the whole process, beginning to end.
Think our chap was called ‘Josh’. Very professional, respectful & worked very hard.
Amazing results.
We have followed all the recommendations and pleased to say that no mould has returned.
Would definitely recommend.