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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Using PureSleep has definitely reduced the snoring issue. However, I still wake up to an empty bed about 25% of the time, as my snoring drives her to another bedroom. It’s not perfect, but until the... Toon meer

Beoordeeld met 1 van de 5 sterren

Though the appliance worked for snoring, it permanently realigned my jaw and shifted my teeth. In order to avoid tooth damage, I now need braces to reposition my teeth. A few years of using this appli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Although the molding agent molds my teeth the PureSleep device doesn’t keep my teeth in the device when I sleep. My jaw drops out of the device. The capability of adjusting the positioning of my jaw i... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT BUY THIS PRODUCT I bought this vacuum because my son had severe eczema. The vacuum does not work (it does not suction), and it cannot be returned. The company expects me to ship it to Germany... Toon meer

Bedrijfsgegevens

  1. Medische apparatuur leverancier

Geschreven door het bedrijf

This page is moderated by The Pure Sleep Company which makes and distributes PureSleep. We only delete postings that contain profanity, personal threats or attacks, hate speech, harassment, defamatory statements or personal medical information.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

634 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Customer for 10+ years

I've been using this snore guard for 10+ years. I have experimented with a few others but I always come back to Pure Sleep. I even had a sleep study done as my Dr. wasn't sure it actually worked. But the study showed that it did. I don't have to use a C-Pap! I will continue to be a customer.

11 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the best product ever when it…

This is the best product ever when it comes to stopping snoring. I have been a loyal customer for many years and will continue to be as long as I want to sleep with my wife at night and not snore.

11 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It really really works....

PureSleep was recommended by a specialist when he said my snoring is heredity, and due to physical throat issue. My whole family had been snorers.Finally discovered that my waking and lack of sleep was NOT due to needing to pee, but my husband was gently waking me up to get me to not snore! I'd wake up and decide I must have awakened to take a bathroom break.
Anyway, it only took me a couple of nights to get used to it, now I can't sleep without it. Husband said it's a miracle. I have used it about 4 years, recently trying a less expensive one. I ordered another from PureSleep...Enough said..

26 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Does not work

Does not work. Dont waste ur money please

17 mei 2020
Review zonder uitnodiging
Logo The Pure Sleep Company

Antwoord van The Pure Sleep Company

Did you try contacting our customer support department yet? They have years of experience and can walk you through pretty much any problem! When people properly fit their PureSleep device to their teeth, it virtually always stops or dramatically reduces their snoring.

If you still snore, it’s probably because your jaw was not held far enough forward during this initial fitting process. If this is what happened, you may need a new PureSleep, but if you do, we’ll exchange your old one for a new one within our guarantee period so you can repeat the fitting process with a brand new PureSleep device, so you can get a perfect fit…and many peaceful nights of sleep! And believe it or not, we’ll pay the postage to send your new one to you, pay the postage to send your old one back and we’ll even extend the guarantee period so you have plenty of time to make sure it works. Then if it doesn’t, you can always return it for a refund.

So let us help you get the most out of your PureSleep mouthpiece by calling our customer support department at 866-879-3777 Monday through Friday from 8:00 AM to 8:00 PM, Eastern Time. Or you can go to our website and send us an email by clicking on our “Support” tab. When you buy a PureSleep, you’re not only getting the original snoring mouthpiece, you’re also getting the best customer support in the industry!

Beoordeeld met 1 van de 5 sterren

Product does not fit a wide set…

Product does not fit a wide set mouth/teeth, and they don’t have an option for it so it’s probably fine if you have perfect U shaped teeth

3 mei 2020
Review zonder uitnodiging
Logo The Pure Sleep Company

Antwoord van The Pure Sleep Company

If PureSleep doesn’t fit your mouth, you may return it for a refund. However PureSleep comfortably fits the teeth of the vast majority of all people so it’s very unusual for people to return it for this reason…only about 0.1% of all PureSleep customers have done so, according to the Quality Management System that we maintain in compliance with the FDA’s requirement that all medical devices manufacturers track all reported problems. PureSleep’s patented design allows it to adapt to people with a wide range of bites, including people with a large or wide arch, a small or narrow arch, an underbite or an overbite.

Beoordeeld met 1 van de 5 sterren

Beware! Purchased 9-29-19 It broke and they wouldn't replace it!

Purchased one device 9-29-19. I received it weeks later. Followed instructions and used it for about a month. It was uncomfortable. I called the company and they said I should return it and get it replaced. I did and the new one broke weeks later. I sent it back months ago but never got a replacement. I called (put on hold for 15 min) so I emailed them yesterday 4-29-20 and asked about the replacement. They emailed me back that I could only exchange it for 60 days so I would need to buy another. I said it broke which you saw when I sent it back and that's a warranty issue. They refused to give me a new one or refund my money. Don't buy this product! They don't stand behind it. Junk! Mark, Mpls MN
11-12-20 update
Today I received an email on this site from Pure Sleep, 7 months after I posted this review! They now are willing to send me a new devise. To little to late! This qualifies as my worst customer service experience. They obviously are hurting for business and looking for ways to stop the bleeding! My review as well as the many others have hurt this company. I own a service company for decades. When my customers call with a problem I resolve it on the first call not seven months later. Shame on Pure Sleep. “We make the bed we lye in”
11-12-20 2nd update today.
I think I was very clear that you failed. Don’t you think in the seven months you didn’t respond, I purchased a competitors? And their unit worked the first time. Enough said!

30 april 2020
Review zonder uitnodiging
Logo The Pure Sleep Company

Antwoord van The Pure Sleep Company

Mark, if you have a problem with your PureSleep mouthpiece and need to return it, our customer support representatives are supposed to allow extra time for you to get your new mouthpiece and try it out. If this did not happen, please accept our apology and allow us to send you a new one for free. If you would like to take us up on this offer, we will need you to reply here with your order number, so we hope you're able to find it. If you ordered online, it would be in your order confirmation email.
11-12-20 update
Mark, we replied to your review after a long time because we have never replied to any reviews in the past, but recently decided that we wanted to reach out to those few people who wrote negative reviews in an attempt to "make it right." This is why we offered to investigate your claim, and if found to be valid, to send you a free PureSleep. The majority of our customer service team has been helping PureSleep customers get the best possible results for many years and are familiar with just about any problem that anyone might have. They also really, truly like to help, so when we see that someone had such a negative experience, we want to find out what happened and how we can make improvements.

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you so much for developing this product. My husband was snoring so bad I was typically up for hours every. We got the mouth guard on Saturday and he prepped it and now all I can say is I have actually slept 3 nights in a row. The only complaint he has is that he says it makes his jaw a little sore. Other than that he is getting better sleep also.

15 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If I'm asleep, I'm snoring - this stopped it

I started consistently snoring in my 50s. Old flabby throat, I suppose. It was getting to be a problem for my husband because I snore in all positions. I've tried other one size fits all snore appliances and they hurt my teeth something terrible and make it feel like it's shifting my whole bite. This one does not. The material can be boiled and fitted to your bite and then gets firm and stays that shape. Others I've tried the material is so soft that it softens up with the heat of your mouth when you sleep and that's when it changes shape and make my teeth and jaw ache.

This one is a little smaller too. Others are just giant. I guess they're made mostly for men as they tend to be snorers more than women. The Pure Sleep appliance it a good size for smaller mouths. This is the best one I've come across for myself anyway.

29 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Wife is recommending these to her friends

My Wife is recommending these to her friends - enough said!

My snoring was a source of continuous sleepless nights for my wife, occasionally resulting in her looking for some sleep in other beds in the house. She even said I would occasionally stop breathing, which scared her.

A friend of mine gifted me this device and 1st night I didn't snore once.

Takes a few weeks to get used to it, and occasionally my teeth ache a bit in the morning....... but I am thankful for this product. I'm sure my heath has improved as well!

26 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No more sleep apnea

I have been using Pure Sleep for more than 10 years. It works great! I started wearing it so my wife could get a good night's sleep. I didn't realize how much my snoring was affecting me as well. Now, I wear it so we both can get a good night's sleep.

I first started using Pure Sleep after I did a sleep study and was told I have sleep apnea and needed a Cpap machine. I started using Pure Sleep and went back for another sleep test 6 months later wearing my Pure Sleep during the test. Guess what - no sleep apnea!

18 februari 2020
Review zonder uitnodiging

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