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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Die Dottore ist einfach unschlagbar. Die Material- und Verarbeitungsqualität überzeugt in allen Kriterien. Die breiten Träger tragen zum perfekten Sitz ebenso bei, wie das Sitz"leder". Für eine weiter... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been riding in Q36.5 clothing for two years. They're very well-tailored, making them comfortable and well-fitting. The design stands out from other cycling brands. When I buy directly from the ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Dottore Clima bibs are fast becoming my favorite, especially on longer rides. They are very comfortable and well made. Ordering was easy and they arrived within just a couple weeks. I would recom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Total disaster, no customer service whatsoever, order bibs £250 ,£10 discount first order,postage free,3days delivery. Now what happened, 3 weeks delivery, 4 Emails no reply,2 phone calls no satisfact... Toon meer

Bedrijfsgegevens

  1. Sportkledingfabrikant

Geschreven door het bedrijf

Q36.5 is an extreme vision of the future of competitive cycling clothing. Q36.5 was launched in the summer of 2013 by Luigi Bergamo, who has more than 20 years of experience working at the highest level of the sector, to express a very personal vision...


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(41)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

always perfect

I've been riding in Q36.5 clothing for two years. They're very well-tailored, making them comfortable and well-fitting. The design stands out from other cycling brands. When I buy directly from the manufacturer, I benefit from personalized promotions. I recommend them. I choose premium.Carobrz

16 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you so much for your kind words and for choosing Q36.5! We’re delighted to hear that you appreciate the fit, design, and quality of our products. We truly value your support and hope to continue accompanying you on your rides.

Beoordeeld met 5 van de 5 sterren

Sehr gute Komunikation

Sehr gute Komunikation, Promte Lieferungen

15 april 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für dein Feedback! Wir freuen uns sehr, dass du mit unserer Kommunikation und der schnellen Lieferung zufrieden bist. Wir wünschen dir weiterhin viel Freude mit deinen Q36.5 Produkten!

Beoordeeld met 5 van de 5 sterren

These bibs saved my ass

These bibs saved my ass. I had found other bibs giving me pressure sores and skin tears. A bike fitter in Sydney of Italian heritage suggested the unique bibs. Well desperate times so I tried them and they worked. No bunching in the groin and no pressure damage from soft foams. I also now use the dottore and they worked well also . Having tried brands from a to s from Europe and America it seems I missed the one starting with q . Won’t say I wear them 365 days a year as I only ride 5 days per week.

5 mei 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for sharing your experience! We’re thrilled to hear that our bibs have made such a difference in your comfort and performance. It’s great to know that you’ve found the right fit with both our unique bibs and Dottore. Enjoy your rides with Q36.5!

Beoordeeld met 5 van de 5 sterren

Top Shop

Schnelle Bearbeitung der Bestellung. Sehr schnelle Zustellung. Alles in allem eine mehr als Positive Erfahrung.
Reklamation einer anderen Bestellung, über einen ander Shop, welche eingeschickt wurde, wurde mehr als schnell bearbeitet und zurückgesendet. Danke

15 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserem Service und der schnellen Bearbeitung so zufrieden sind. Wir wünschen Ihnen weiterhin viel Freude mit Ihren Q36.5 Produkten und allzeit gute Fahrt!

Beoordeeld met 5 van de 5 sterren

The Dottore Clima bibs are fast…

The Dottore Clima bibs are fast becoming my favorite, especially on longer rides. They are very comfortable and well made. Ordering was easy and they arrived within just a couple weeks. I would recommend them to anyone looking for a quality and comfortable bib set!

14 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for your fantastic feedback! We're thrilled to hear the Dottore Clima bibs are becoming your go-to choice, and we truly appreciate your recommendation. Enjoy every ride!

Beoordeeld met 5 van de 5 sterren

My oldest brother introduced me to…

My oldest brother introduced me to Q36.5 clothing about 5 years ago. I started out with a riding jersey and my 1st pair of bib shorts. Slowly but surely I started getting more and more Q36.5 clothing. I now have 3 bib shorts and one set of bib tights, for cold weather. Five riding jerseys, which two are the team riding jerseys. A long sleeve riding jersey, a wind and rain jacket. The winter jacket and multiple base layers. 3 pairs of riding gloves, with one being the long finger Hybrid glove.
Their service is amazing with delivery and if needed, returns. I’ve been able to reach out to them a few times, with someone getting back to be, pretty quickly! I now have a number of friends I ride with, that have Q36.5 clothing and now on group rides, we look like “Team Q36.5”! 👍🏼

28 juni 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you so much for your wonderful review and for being part of the Q36.5 family for so many years!

Beoordeeld met 5 van de 5 sterren

Erwartungen erfüllt!!!

Erwartungen erfüllt!!!
Lieferung problemlos und schnell!
Qualität des Produkts super!

14 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass wir Ihre Erwartungen erfüllen konnten. Viel Freude mit Ihrem Q36.5 Produkt und allzeit gute Fahrt!

Beoordeeld met 5 van de 5 sterren

Great online shopping

Great online shopping. Product received as pictured online.

9 mei 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for your feedback! We’re happy to hear that you had a great shopping experience and that your product met your expectations.

Beoordeeld met 5 van de 5 sterren

My kit arrived in a timely manner as…

My kit arrived in a timely manner as always.

The kit is very comfortable and the size guide worked perfectly for me. This was my first kit so it was a little awkward feeling as first but once I rode with it it felt amazing. The chamois is very nice and didnt cause any hotspots. My one complaint is the only pocket that secures the current size phone is the middle pocket.

Overall amazing kit. I wish I could afford a closet full of them so I didnt have to search for another kit when this one is past its lifetime.

11 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you so much for your great feedback! We’re thrilled to hear that you’re enjoying the comfort, fit, and performance of your kit. Happy riding!

Beoordeeld met 5 van de 5 sterren

An excellent quality

An excellent quality. Very nice customer service and fast delivery.

14 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you very much for your kind words! We’re delighted to hear that you appreciated the quality of our products, our customer service, and the fast delivery. :)

Beoordeeld met 5 van de 5 sterren

Absolut vertrauenswürdig

Absolut vertrauenswürdig, perfekte Produktqualität, rasche unkomplizierte Lieferung

9 mei 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Sie die Zuverlässigkeit unseres Services, die Qualität unserer Produkte und die schnelle Lieferung geschätzt haben. :)

Beoordeeld met 5 van de 5 sterren

Perfekte Lieferung

Perfekte Lieferung, perfekter Sitz und Komfort durch z.B. Reißverschlusstasche. Auf achtwöchiger Radreise erprobt

13 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Passform, Komfort und die Reißverschlusstasche Sie auf Ihrer achttägigen Radtour überzeugt haben. Wir wünschen Ihnen weiterhin viele schöne und sichere Radtouren!

Beoordeeld met 5 van de 5 sterren

Die Dottore ist einfach unschlagbar

Die Dottore ist einfach unschlagbar. Die Material- und Verarbeitungsqualität überzeugt in allen Kriterien. Die breiten Träger tragen zum perfekten Sitz ebenso bei, wie das Sitz"leder". Für eine weitere Steigerung muß Q36.5 sich kräftig ins Zeug legen.

13 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

traduci: Vielen Dank für Ihr großartiges Feedback! Es freut uns sehr, dass Sie mit der Dottore so zufrieden sind. Ihr Lob motiviert uns, auch in Zukunft unser Bestes zu geben.

Beoordeeld met 5 van de 5 sterren

I used their kit during the Cape Epic…

I used their kit during the Cape Epic (707 km mountain biking) and was comfortable the whole time. I've used a lot of different cycling kit over the years, and this truly is some of the best I've ever worn. I really love it.

13 juli 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for your amazing feedback! We're honored that our kit supported you throughout the Cape Epic. Wishing you many more unforgettable rides!

Beoordeeld met 5 van de 5 sterren

Bravi

Ho ricevuto di recente i prodotti ordinati, fit perfetto, vestibilità ottimale e materiali di alto livello (solitamente uso Assos). Ho contattato il servizio clienti per alcune informazioni e direi su tutti i fronti è stato impeccabile. Complimenti!

19 juni 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Grazie mille per la splendida recensione! Siamo felici che abbia apprezzato la vestibilità, la qualità dei materiali e l’assistenza ricevuta. Il suo feedback è per noi una grande soddisfazione. A presto

Beoordeeld met 5 van de 5 sterren

Quality products

Quality products, realistic data regarding fit/sizing, prompt shipping.

5 juni 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for your review! We're pleased to hear that you were satisfied with the quality of our products, the accuracy of our sizing information, and our fast shipping.

Beoordeeld met 1 van de 5 sterren

Very dispoint about the experience with the support team.

I am very disappointed about the experience with Q36.5 company..... email speaking with customer support lady her name is Nicole, after she reviewed my Bib on the photo.... they agreed to offer me 50% off for the replacement for my next order. Then i waited for couples of day because I have to explore what model and some of the bib don't have my sizes.... then I put in order use the 50% CODE that Nicole sent me and is not woking at all.... I send emails to her everyday & I also called the office in Italy and no one answer at all..... as a customer, after sale service is very important and company who can stand for their products is a must specially this company is known for HIGH END CYCLING PRODUCT in the market.... what can i say the support team just ignoring me (customer)... Please be aware this company product quality and after sale support. I am very upset about that.

As i am sending email for the review here, i am still not getting any reply at all.

From:
Date: May 27, 2026 at 6:21:48 PM EDT
To: Q36.5
Subject: Re: Ticket 4649 Product warranty

Hi Nicole,

I finally use the code below you send me to order



the new Bib on your website and I put in the code and I also put my credit card and also shipping information than on the last step just kick me out please advice what to do ??? Urgent thanks

K
Sent from my iPhone

On May 21, 2026, at 9:53 AM, Nicole (Q36.5)


Nicole (Q36.5)
21 mag 2026, 15:53 CEST

Dear K
Thank you for your reply and for sharing your thoughts with us.
I completely understand your perspective, especially considering that you have carefully followed all the care instructions and that these bib shorts represent our top-of-the-line technology. We truly appreciate the investment you made in our brand.
We have thoroughly reviewed your case with our management team to see if an exception could be made. However, we unfortunately cannot offer anything beyond the 50% discount coupon. This is the absolute maximum assistance we are authorized to provide for items that our workshop has deemed non-repairable.
We genuinely hope you will accept this gesture so we can help get you back on the bike with a new pair. Please let us know if you would like us to generate the discount code for you.
Best regards,
Nicole Soliman

21 mag 2026, 15:19 CEST

Hi Nicole,

Thanks for your reply, to be honest 50% is just better than nothing consider I take care the product follow the instructions from your company….(And is the product itself material problem) Is there any better your company can do ?????? This bibs is the top of the line and most cost in the market the way I see it.

K
Sent from my iPhone
Nicole (Q36.5)
21 mag 2026, 09:58 CEST

Dear K, we sincerely apologize for the inconvenience you've experienced with your product.

We understand your disappointment, especially considering your satisfaction with our other products.
After examining the photos you kindly sent us, we've determined that the damage is irreparable.

To apologize for this and to allow you to continue enjoying the quality of our products, we're offering you a 50% discount on the purchase of a new product. You can use this discount code during checkout:



We are at your complete disposal for any further clarification or assistance.
Best regards.
Nicole Soliman

20 mag 2026, 22:28 CEST

Hi Nicole,

Please find attach picture for the product that i have the problem. Thanks

Sent from my iPhone
Nicole (Q36.5)
20 mag 2026, 15:25 CEST

Dear Ken, thank you for contacting us and informing us of the problem with your product.

In order to better assist you and provide you with an appropriate solution, we would need a photo of the damage. This will allow us to assess the situation and advise you on whether and how to proceed with the repair.
Please send us the photos as soon as possible.

Thank you for your cooperation.
Best regards,
Nicole Soliman

Ken L
19 mag 2026, 19:29 CEST

From: K

Type: Product warranty

I have a pair of Dottore bib is broken is that something can be warranty?

Q36.5

Q&E Srl | Via Innsbruck 33 | 39100 Bolzano | Italia
Questa email è un servizio di Q36.5. Fornito da Zendesk.

20 mei 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Thank you for taking the time to share your experience. We are sincerely sorry for the disappointment this situation has caused.

We understand how upsetting it must have been to receive a replacement offer, only to encounter issues with the order and then experience delays in receiving a response from our customer service team. This is not the level of service we strive to provide.
Unfortunately, due to limited customer service capacity last week, our response times were longer than usual. While this explains the delay, we fully understand that it does not lessen the inconvenience you experienced.
Please be assured that Nicole will contact you immediately to resolve the issue as quickly as possible. We highly value our customers and stand behind both our products and our after-sales service.

Thank you for your patience. We appreciate the opportunity to make this right.

Beoordeeld met 1 van de 5 sterren

Schlechte Verarbeitung

Schlechte Verarbeitung. Die Nähte der 200 Euro Hose waren unsauber vernäht. Und jetzt muss ich auch noch die Rücksendekosten (17,49 Euro) selber tragen. Finger weg!!!

29 mei 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Vielen Dank für Ihr Feedback.

Wir legen größten Wert auf die Qualität unserer Produkte. Jedes einzelne Stück wird mit Präzision und großer Sorgfalt gefertigt, um die höchstmögliche Qualität und eine lange Lebensdauer sicherzustellen.
Trotz unserer hohen Standards können in seltenen Fällen Mängel auftreten. Dass die Nähte Ihrer Hose nicht unseren Qualitätsansprüchen entsprochen haben, bedauern wir sehr.

Selbstverständlich übernehmen wir in diesem Fall die Rücksendekosten. Meine Kollegin aus unserem Customer Service wird sich noch heute persönlich mit Ihnen in Verbindung setzen und Ihnen das Retourenlabel zukommen lassen.

Beoordeeld met 5 van de 5 sterren

Ottima qualità

Ho acquistato una salopette Gregarius pro verde, ottimo fondello, vestibilità perfetta, insieme ho ordinato un paio di guanti estivi dottore pro e un intimo 1 senza maniche,soddisfazione totale,il tutto è arrivato in una bellissima confezione con biglietto di ringraziamento,mi ha fatto molto piacere.Grazie Q36.5

28 april 2026
Review zonder uitnodiging
Logo Q36.5

Antwoord van Q36.5

Grazie mille per le tue parole! Siamo felici che tu abbia apprezzato i prodotti, la vestibilità e anche la cura nella confezione. A presto

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