Their Devon Pine range is nothing like their photos. The chest of drawers I received had roughly turned knobs with gouges out of them, not the smoothly turned and lacquered polished ones in the photos... Toon meer
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Lees wat reviewers zeggen
Ordered 2 x Devon Pine 2 Over 4 Chest of Drawers. Very happy with the whole process. Was looking for months in the local furniture superstores but was never happy with the price or quality. I a... Toon meer
The items I required were in stock with a 1-2 week estimate delivery time. Both items were delivered in that time. Chest of drawers and bedside side drawers were well made and well packed, well...v... Toon meer
Purchased a Devon PIne 2 over 3 chest of drawers & very pleased with them, solid pine & excellent quality. Quick delivery & well packed,delivery men carried them in & put them where we wanted th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
It’s not just about functionality – it’s about looks too. Whether you live in a downtown warehouse conversion with minimalist design or a country cottage that’s a wonderful mismatch of period pieces, we offer outstanding furniture at outstanding prices for all over your home, with every piece crafted from natural wood and hand-finished by skilled craftsmen.
Contactgegevens
32-36 Chorley New Rd, BL1 4AP, Bolton, Verenigd Koninkrijk
- 01204 937 445
- info@quercusliving.co.uk
- www.quercusliving.co.uk
4,6
Uitstekend
383 reviews
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Item out of stock
Ordered a item that was in stock only to be told it was out of stock and there would be a 6 week delay, it was then further delayed. Contact was good though, although the estimated date was wrong thankfully as it was a month earlier than they predicted (still 2 months after I ordered and paid).
27 april 2021
Antwoord van Quercus Living
Hi Louise
Thank you for your constructive review.
We take customer feedback seriously to ensure a great customer experience and to avoid future problems.
Our website stipulates the wait time for the item, recently due to the current Pandemic items have been delayed and were beyond our control.
We thank you for your patience in these current times.
Kind regards
Lifestyle Furniture UK
Item arrived as described
Item arrived as described, great quality, great price, really well packaged to prevent any possible damage whilst in transit. Delivery great, informed of date and time to be delivered. I will definitely use this company again, many thanks.
13 april 2021
The quality of the furniture was good
The quality of the furniture was good. Only 4 stars as no email confirmation was received and despite chasing this up, it was not resolved.
2 april 2021
Great quality & service
I am very pleased with the quality of the solid oak chest of drawers which was delivered on time. Great product and service - thank you!
8 maart 2021
Good service from the initial phone…
Good service from the initial phone call to an on line order.Delivered within about 10 days with good info on progress and info from delivery drivers who were first class-efficient and polite.
22 februari 2021
Nearly 6 weeks to arrive!
Nearly 6 weeks to arrive. When it did the tone of the wood looked nothing like the picture.
Never again!
And please do not say if you were aware of the issue you would have stepped. I called every week and every week the goods were due in your depot. Also I was assured that I would be called with updates. It never happened!
17 februari 2021
Antwoord van Quercus Living
Hi Lorraine
Thank you for your review, we appreciate the time you have taken to provide constructive feedback.
If we were made aware of the issue we could of resolved the matter.
We value our customers and take feedback seriously so we can improve customer satisfaction
Kind regards
Ismail
Fantastic service 5* service
Fantastic service, from ordering to delivery. Very quick delivery. Amazing quality, I can’t wait to expand the collection. Excellent will definitely be using again.
17 februari 2021
Would highly recommend!
Advised in advance that delay of order was anticipated. We appreciated the company giving us due warning and then following up with delivery information. The delay period was exactly as predicted. Well done for keeping us informed. The delivery when effected was undertaken courteously and professionally. The product was extremely well protected
We were pleased with the end product when unpackaged, no marks no dents...perfect.
Well done Quercus.....would buy from you again.
14 februari 2021
Great purchase
Sturdy, attractive and useful chest, exactly what I was looking for at a competitive price
13 februari 2021
Beautiful table
Beautiful table. Took a little while for delivery, all packaged well. Great communication throughout. Very, very pleased.
12 februari 2021
An excellent quality piece of furniture…
An excellent quality piece of furniture delivered by a very helpful and efficient team.
11 februari 2021
I was impressed with the efficiency and…
I was impressed with the efficiency and speed of the service but especially the quality of the product. My wife and I are extremely pleased with the chest of drawers.
10 februari 2021
Very happy with unit
Very quick delivery, really happy with my new unit, will definitely use you again.
10 februari 2021
There was a slight delay in receiving…
There was a slight delay in receiving the nest of tables but we were very happy when the order arrived - good quality, sturdy and reasonably priced.
7 februari 2021
Excellent product and value for money
Excellent product and value for money. Super quick delivery. Couldn’t be happier. Many thanks.
5 februari 2021
Lovely Side Tables
Lovely tables good quality, fast delivery and well packaged. Thank You
5 februari 2021
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