I had a bad experience with the Fed Ex delivery for my paint and complained. Laura called me from Rawlins and was extremely helpful and considerate and turned things around by refunding my delivery ch... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My painter was very complimentary about the Solignum, although old, previously untreated oak used a lot more than the tin suggested. I bought 2x 5l tins, ended up buying 6! No complaints as long as... Toon meer
Bedrijf heeft geantwoord
I was looking for recommendations for a specialist paint, I called and spoke to Nick who then checked which product would be best. He got back to me within hours and also recommended how much to buy... Toon meer
Bedrijf heeft geantwoord
Delivery was due to be delayed due to lack of stock from manufacturer. This was very inconvenient as decorator was waiting. The delay was quickly communicated to me and Rawlins did what they could t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verfwinkel
- ook in
- Brandveiligheidssystemen leverancier
- Decoratie- en interieurwinkel
- Gereedschapwinkel
- Industriële supermarkt
- Verffabrikant
Informatie afkomstig van verschillende externe bronnen
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Geschreven door het bedrijf
Contactgegevens
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4,7
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service was helpful and…
Customer service was helpful and excellent. I can't comment on the product just yet as it's too warm to paint the roof.
29 juni 2026
Antwoord van Rawlins Paints
Hi Colin, thank you for your review.
We're really pleased to hear our customer service team was able to help. Hopefully the weather cools down soon so you can get your roof project underway. If any questions come up before or during application, our Technical Team is always happy to help. Thanks again for choosing Rawlins Paints.
Fast delivery, excellent service
Fast delivery, excellent product and an excellent article online about my choices of paint that were available. I went with the top spec recommended paint (Juno) and was very happy with the results.
Excellent service
30 juni 2026
Antwoord van Rawlins Paints
Hi David, thanks for leaving such a positive review.
We're glad you found the online paint guide useful and that it gave you the confidence to choose Juno for your project. Hearing that the product, delivery and service all met your expectations means a great deal to the team. Enjoy the finished result, and thanks for choosing Rawlins Paints.
Fast turn around BUT colour inconsistent
Fast turn around with quick delivery, unfortunately the paint is NOT the correct colour. I’ve ordered 3 separate cans and the first 2 matched really well the last one is too light. I only noticed once I had sprayed the vehicle.
It’s very annoying and I am now questioning whether I should try somewhere else.
11 juni 2026
Antwoord van Rawlins Paints
Hi Sara, thank you for taking the time to leave your review.
Having looked at the orders we have on record, we're unable to match what you've described in your review, so we'd like to understand a little more about what happened.
Please could you contact our Technical Team (technical@rawlinspaints.com) with your order details and let them know which cans were used on the vehicle? They'll be able to check the order and batch information and investigate the difference in shade with you.
King regards,
Rawlins Paints
Antwoord van Rawlins Paints
Matt, thank you for the fantastic feedback. We're pleased everything came together - from the value and speedy delivery to the choice of specialist paints and coatings available. We appreciate your support and look forward to helping with future projects.
Honestly, make sure you order the right stuff, and don't leave it to them
Honestly, the company seem great, delivery was ontime etc, sadly the only concerns I have, first although I explained when ordering that I was not a professional etc, I was sent a trade kit, I have no mixer, then found bust bags and leaking tubs,
The tubs not being marked as resin and hardener separately I used the small tub first thinking the contents were the same, now sadly i have a tub of resin but no hardener, the bust bags were replaced FOC, but still can't use, as now after checking with Vuba, I found the smaller tub to be hardener which should have been mixed in the resin tub.
Also when mixed this will go off far faster than I can get it mixed as I do not have another £1000 plus to get a proper mixer, so I will gave to measure carefully everything to break it all down into portions, so I can mix by hand, that is when I have bought more hardener.
Starting to wish I hadn't started this little job at all.
But Rawlins seem ok to use, just be more definite when ordering so you get the right stuff.
Mark Collyer
27 juni 2026
Antwoord van Rawlins Paints
Thank you for your honest review, Mark. We appreciate you highlighting the issues you've experienced, as feedback like this helps us improve. If you'd like to get in touch with our technical team or customer services, we'd welcome the opportunity to review the order and provide guidance on completing the installation as smoothly as possible.
Helpful and Knowledegable
It was really helpful to be able to speak to someone about the product I was intending to buy. They were very knowledgeable and gave me excellent advice not only on the products I needed but application tips too. More than happy to recommend Rawlins.
12 juni 2026
Antwoord van Rawlins Paints
David, thank you for taking the time to share your experience. It's fantastic to hear the team could answer your questions and offer both product recommendations and practical application advice. Feedback like this means a great deal, and we're grateful you'd be happy to recommend Rawlins Paints.
Antwoord van Rawlins Paints
Thank you for your review, Paul. We're really pleased everything went smoothly and that you found the service simple from start to finish. We appreciate you taking the time to share your feedback.
Customer service were so on point
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up with 2 days with no issues at all.. The product I purchased was fantastic. I will definitely be ordering from here again!
24 juni 2026
Antwoord van Rawlins Paints
Thank you for such a brilliant review, Andrew. We're really pleased our team could answer all your questions about the resin and provide the product advice you needed before ordering. It's also great to hear your deliveries arrived quickly and that you're so happy with the product. We'll make sure your kind comments are shared with the team, and we look forward to helping you again next time.
Antwoord van Rawlins Paints
Thank you for your review, Jane. We're really pleased to hear you were happy with both the service and the product. We appreciate you taking the time to share your feedback and hope you enjoy using the paint.
Received the item quickly and packed…
Received the item quickly and packed well
Good quality paint
24 juni 2026
Antwoord van Rawlins Paints
Thank you for your review. We're really pleased to hear your order arrived quickly, was securely packed, and that you're happy with the quality of the paint. We appreciate you taking the time to share your feedback, and your kind comments mean a great deal to the team.
All good service and delivery and…
All good service and delivery and customer service excellent
24 juni 2026
Antwoord van Rawlins Paints
Thanks for your kind words. We'll be sure to share your feedback with the team, who will really appreciate it.
Delivered speedily. Great follow up customer service.
Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortnight of waiting.
I then approached Rawlins paints for help. My first question was answered immediately. My second question was a little more complicated so your colleague needed to obtain some more information. He did this and I had my reply the following day. Excellent customer service. Thank you.
10 juni 2026
Antwoord van Rawlins Paints
Thank you for your lovely review, Jayne. We're delighted your order arrived quickly and that the product met your expectations. It's especially pleasing to hear our team could help with the additional information you needed when you hadn't been able to get a response elsewhere. We'll be sure to pass your kind comments on to the colleague who assisted you.
paint arrived promptly as promised.
21 juni 2026
Antwoord van Rawlins Paints
Thanks for sharing your experience, Maurice. We appreciate you choosing Rawlins Paints and taking the time to let others know how your order went.
Helpful even when paint was missing
Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacements was on the way. Perfect service bought loads of paint very satisfied
23 juni 2026
Antwoord van Rawlins Paints
Really appreciate you sharing your experience, Aodhan. When we noticed something wasn't right with the delivery, we wanted to get it checked as quickly as possible. Thanks for your continued support and for trusting Rawlins Paints with so many of your projects.
Antwoord van Rawlins Paints
It's great to hear your order arrived within the expected delivery window. Thank you for choosing Rawlins Paints and for sharing your experience with us.
very efficient service
22 juni 2026
Antwoord van Rawlins Paints
Thanks for taking the time to leave a review, we're really pleased to hear you found the service efficient.
Beautiful paint
Although my paint arrived leaking customer service soon rectified the problem very quickly and I was extremely pleased with the quality of the paint. Many thanks Tanya Laurens
19 juni 2026
Antwoord van Rawlins Paints
Many thanks for your review, Tanya. While we're sorry your paint didn't arrive in perfect condition, we're pleased the issue was resolved quickly by our customer service team. Thank you for taking the time to let us know.
Antwoord van Rawlins Paints
Many thanks for your kind words, Robert. We're pleased everything came together as expected, from the prompt delivery to the quality of the paint and the service you received. Thank you for choosing Rawlins Paints.
Paint for Decking went on so easy just…
Paint for Decking went on so easy just the job its the perfect paint.
19 juni 2026
Antwoord van Rawlins Paints
Really pleased to hear the decking paint was easy to apply and gave you the result you needed, Susan. Thanks for choosing Rawlins Paints and for leaving such a positive review.
Easy to deal with
Although having problems with the online ordering, just rang them up and a nice lady took my order.
Very professional and very helpful.
Would highly recommend
Delivery as promised
17 juni 2026
Antwoord van Rawlins Paints
Thank you for your review and recommendation, we're delighted the team were professional and helpful, and that your order was delivered as promised. We do apologise that the online ordering process wasn't as smooth as it should have been; if you're happy to, please send the details of the issue to webteam@rawlinspaints.com so we can look into it and identify any improvements that need to be made.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.