Liked it the salesman Jose was great. However would have liked to take the items we purchased with us that day. Now I have to either leave work early for a delivery or take the time and go pick it up... Toon meer
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Lees wat reviewers zeggen
We came in looking for a sofa set and we're immediately greeted at the door. We were asked about our visit and what we were looking for. The associate let us guide him through our needs, furniture pre... Toon meer
Bedrijf heeft geantwoord
Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store...... Toon meer
Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Kindermeubelwinkel
- Woonwinkel
- Binnenhuisarchitect
- Matrassenwinkel
Geschreven door het bedrijf
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contactgegevens
50 Hale Road, Suite 100, 6042, Manchester, CT, Verenigde Staten
- 8606482988
4,6
Uitstekend
239 reviews
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Antwoord van Raymour & Flanigan - Manchester
Hi Tim,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that our staff was able to provide you with a friendly and helpful experience. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Antwoord van Raymour & Flanigan - Manchester
Dear Linda,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our sales team and that you found our availability and pick-up process convenient. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Andy in the Manchester store was…
Andy in the Manchester store was Amazing.
My mom was looking for a recliner. Andy helped her find the perfect fit. She wanted a recliner that was electric, rocked and changed the color. Andy was a no pressure and no nonsense kind of sales person. He just explained to her everything she asked and took all the time she needed.
Thank you Andy
Shirley and her two daughters
31 augustus 2024
Review zonder uitnodiging
Antwoord van Raymour & Flanigan - Manchester
Dear Lisa,
Thank you so much for sharing your wonderful experience at our Manchester store! We're thrilled to hear that Andy was able to assist your mom in finding the perfect recliner. It's great to know that his no-pressure, informative approach made the process smooth and enjoyable for her. We will be sure to pass along your kind words to Andy.
Thank you again for choosing Raymour & Flanigan, and we hope your mom enjoys her new recliner!
Best regards,
The Raymour & Flanigan Team
Just the ease of ordering
Just the ease of ordering, every one being so helpful always makes it a pleasant shopping experience at Raymour.
Thanks so much!
25 augustus 2024
Antwoord van Raymour & Flanigan - Manchester
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found the ordering process easy and our team helpful. Your satisfaction is our top priority, and it's wonderful to know that we could make your shopping experience pleasant. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
She was friendly
She was friendly, wasn’t pushy, she was patient while I went between 2 couches.
19 augustus 2024
Antwoord van Raymour & Flanigan - Manchester
Hi Suzanne,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that her friendly and patient approach made your decision-making process easier. We hope you are enjoying your new couch and look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Very Pleasant
Very Pleasant. Sales rep was great, she was very helpful would highly recommend.
15 augustus 2024
Antwoord van Raymour & Flanigan - Manchester
Hi Haley,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a pleasant visit and that our sales representative was able to assist you effectively. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Amnah was very professional and very…
Amnah was very professional and very knowledgeable. Applying for financing was streamless and scheduling delivery was very easy.
3 augustus 2024
Antwoord van Raymour & Flanigan - Manchester
Hi Sarah,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Amnah provided you with professional and knowledgeable service. It's great to know that the financing application and delivery scheduling processes were smooth and easy for you. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Greedy salesperson! I would have given a 5 star review but…
I would have given a 5 star review but the salesperson who waited on me had an appointment with someone else and she spent more time with them than she did with me. There were other sales people available as they were just twiddling around. I found what I liked and even once I said I would purchase it she went back to her other customer to let them know she made another sale and needed to finalize it. She didn’t make the sale. I did it myself and she did nothing.
31 juli 2024
Antwoord van Raymour & Flanigan - Manchester
Dear Russ,
Thank you for taking the time to share your feedback and for giving us a 4-star rating. We’re glad to hear that you found something you liked at our store. However, we’re sorry to learn about your experience with the salesperson. Your feedback is important to us, and we will address this with our team to ensure better service for all our customers in the future. We appreciate your business and hope to serve you better next time.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
My rep was great and very helpful!
18 juli 2024
Antwoord van Raymour & Flanigan - Manchester
Hi Karen,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that your rep was able to assist you and make your experience a positive one. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Efficient
Efficient! I had found three items on line that I wanted to compare in person. All three were at the store, and the salesperson identified them easily for me. I was able to find the salesperson quickly when I had finished, and she confirmed I could complete my transaction online as I wished. Overall, it was very efficient, and I was able to know I was making the right selection for me.
16 juli 2024
Antwoord van Raymour & Flanigan - Manchester
Hi Meghan,
Thank you so much for your wonderful review! We're thrilled to hear that you had an efficient and seamless experience at our store. It's great to know that our salesperson was able to assist you promptly and help you find the items you were interested in. We always strive to make the shopping process as smooth as possible for our customers. If you have any more questions or need further assistance in the future, feel free to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Sales associates were great
Sales associates were great - left me alone to browse and were accommodating when I needed help
11 juli 2024
Derrick was excellent
Derrick was excellent! He left us alone when we asked for time to browse and he was right there with ALL the answers when we were ready to buy. We made a relatively small purchase but he treated us like we broke the bank. We'll look for him when we return.
10 juli 2024
Great experience as usual!
Derreck was really helpful and nice. We have bought several pieces of furniture there and every time is a positive experience. Derreck took the time to make sure he understood what we were looking for.
6 juli 2024
Great service and friendly staff.
Chris was really knowledgeable and friendly. He provided me with all details and helped me make my decision.
2 juli 2024
Great customer service
Great customer service, friendly and informative. Patricia is awesome!!
28 juni 2024
I ordered online call several times…
I ordered online call several times Left voice message on the messaging center to get hold of someone to get updated about my order no ok ne pickup I have tried online chat Which another wast of time. Tried to call main 800# not getting live person talk to. It's been 24 hours still didn't get any update or call back.
What a customer service I would given them 1/2 star if there were any options
22 juni 2024
Teresa was knowledgeable and flexible…
Teresa was knowledgeable and flexible (I changed my mind several times during the process of selecting a recliner). The inventory is extensive.
3 juni 2024
Antwoord van Raymour & Flanigan - Manchester
Hello Mom! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Patricias experience n knowledge of…
Patricias experience n knowledge of what I needed n wanted out of my furniture made a world of a difference. I’m so excited n looking forward to receiving my new furniture. Thank you Patricia!!
26 mei 2024
Antwoord van Raymour & Flanigan - Manchester
Hello Jacqueline Vazquez! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
The sales person was very helpful and…
The sales person was very helpful and explained all the options to us and guarantees. The manager reviewed everything but pushed the 'return option' which we had already declined.
22 mei 2024
confusion at the customer ppick up location.
The store was nice, and the sales associate was very friendly.
Only negative was at the customer pick up location on Chapel Rd. Better signage is needed as you drive in. It is a large distribution building and it is not clear where to pick. up items.
I asked someone in the parking lot, and they directed me to the visitor entrance. I parked and walked up to the door to see a sign there directing me around the building where I then had to call a phone number. After a few minutes, the guys came out to help me. They were very nice and courteous.
There should have been a road sign at the entrance with an arrow directing me around the building with subsequent signage along the way.
20 mei 2024
Antwoord van Raymour & Flanigan - Manchester
Hi, thank you for your feedback. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
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