Great company, competitive prices and not pushy sales persons. Considerate, professional and good workmanship.

After several different forms of contact including a confirmation telephone call a day before Nothing. I waited an hour after the appointment time still nothing.So I emailed the company a Nd 24 hours later still no further contact from anyone from this company Renewafuel Home Innovations Limited.

This company is not reliable regarding after sales maintenance. After numerous problems with the original installation, we never received satisfactory explanation or apology. Fortunately the system did eventually work. Now 8 months later, a problem, contacted company, send they would send someone out. No one arrived and company did not contact us. We are in our mid 70s and were left in the cold!!! Fortunately, I have managed to rectify the fault but as the system is less than 12months old feel it should be checked by the company

I recently had a Battery fitted with Renewafuel.
I found the team Helpful hard working and willing to go the extra mile.
Danielle was great helping me get things sorted.
I highly would recommend Renewafuel to anybody.

Good, prompt installation. Great after sales service, excellent product

Having also spoken with a number of well known providers, I found Renewafuel to be far the most pro-active and, ultimately, competitve. Although it's still far too early to be categoric about this, so far, I've been very happy with the performance and efficiency of our new heating system!

From the moment we contacted Renewafuel we were impressed. The consultation was informative, the team took the time to explain how solar panels work, the expected savings, and the equipment options in a way we could understand without any pressure.

On installation day the lads arrived on time, were friendly, polite and worked very efficiently. They were tidy, clean-up was good, and they made sure we knew how to monitor the system once everything was live. After installation we’re already seeing noticeable savings on our energy bills and the monitoring app works great. A few months after initial installation, we needed to add another battery to our system. We contacted Lauren from customer relations who was alway there to help, Lauren was very prompt in replying to emails with any questions we had and organising a further battery. Thank you Lauren

What truly stands out about Renewafuel is their transparency and service-minded approach. No hard-sell, just clear advice, good options and quality equipment. I’d happily recommend them to anyone looking to switch to solar and battery storage.

Thank you Renewafuel for making the upgrade so smooth and worthwhile

I have only wonderful memories with this company. A good team, reliable, very friendly and extremely knowledgeable. Their staff is not only friendly but also highly skilled. Always took the time to answer any question I had and provided me with all available options. They helped me understand the whole process and really made me feel comfortable with the process. When all the works had been done I also received a very beautiful bouquet of flowers. Highly, highly recommend Renewafuel Home Innovations Limited.

i had an Air Source Heat Pump, Solar PV and Battery Storage. The whole experience from initial review to completion has been great. The workmen on site were very professional and efficient. We hit a couple of snags but they were able to resolve these to my total satisfaction. I could not be happier about the installation and would recommend Renewafuel.

Really happy with Renewafuel from start to finish. We started with panels, then battery’s then air pump. The team have been on hand to help every step of the way, but more so now as we adjust to living with the air pump and making tweaks to settings to ensure we get the best efficiency out of the system.

This is the second time we have used this company and can’t speak highly enough of all the team. Much work completed in 3 days! Hard working team. Very polite, tidy and explained what they’d be doing. Showed us and explained the app to control the heating. We’d happily recommend them.

Clear instructions given before, during and after the installation, to get the best out of the air source heat pump system. Friendly and professional staff.

The team installing our Solar Panels were Excellent, they were hard working and very polite. They explained every thing to use and how it worked, they even installed the app on my phone so I could see the power the solar panels are making.I would highly recommend Renewafuel, All the company are helpful, friendly, and always able to give advice.

Never used this company. Fed up with emails from them. Tried reporting spam and blocking but still bombed with emails. Suspect this is a bad company!

What a team Kelly & Josh thanks for all of your help getting me sorted out in

We have just had completed the installation of an air source heat pump by Renewafuel - involving the installation of the pump itself, a new 200 L water tank, replacement of 10 radiators and removal of all old water tanks from the loft. The team of Ryan and Travis who carried out all this work were superb, quite the best team that we have had working on our house in the 41 years that we have owned it from a new build when first bought. They also stripped the roof of our old solar panels and replaced them with 16 new panels as part of the project to renew our solar installation with a new inverter and battery. All of this was completed in 3 days. Ryan and Travis worked tirelessly throughout with an impressive attention to detail. All walk-through surfaces in the house were protected with sheeting, and after each item was installed (e.g. radiator, water tank, etc.) any resultant 'mess' was immediately cleared up. We were very impressed with their work ethic, attention to detail, and their preparedness to go out of their way to resolve any aspects that we queried with them. These comments are made immediately following the installation and initial testing of the system. We are now at the stage of learning how to programme and manage the system which will perhaps justify a follow-up review when we have fully familiarised ourselves with how to control the system to best suit our needs.

I purchased solar panels and 2 batteries off Remewafuel 2 weeks ago.

We had the install yesterday and the work lads was brilliant ! The office have set me up on the app to show me my savings each day, would recommend this company for price and product - 5 stars

Pros:
Quick installation

Cons:
Bad business model: They are just trying to sell you their pay monthly scheme and once you have paid in full and they have got your money no further contact.
First instillation and set up was wrong.
Second took ages to come out and put right.
But even then it was not set up correctly.
Poor customer service: did not return service request emails.
No after sales service or training on how to set up system, system not set up right, we had to find some online videos on how best to set up the SunSync system. Still not sure if it is set up correctly.
Arranged 3 call backs to discuss optimising our system, they never called back.
They have a bad CRM system as they installed our system and then were contacting us to arrange a call to sell a solar system.
Seems we cannot use the battery for our own use, only to sell energy back to grid.

Excellent service from start to finish!

The sales discussion was transparent and clear and he helped us figure out the right system for our needs. We agreed a fair price for the install of a heat pump and battery system, and in less than two weeks of first contacting Renewafuel we had our install underway.

The plumbing and electrical teams were super professional, friendly, and keen to explain what was going on throughout the two day install. We had a couple teething issues post install, and in both instances the team responded same day to come out and sort the system out. All is working as it should, the heat pump is no louder than our fridge, and now that we've swapped to a flexible tariff it looks like we're on course to cut our energy bills by more than half over the next twelve months.

As we installed in the summer I can't say yet quite how well the heating system will work, but the hot water has worked like a charm, and with much bigger radiators installed as part of the heat pump installation I think we'll be a lot warmer this winter.

I haven't come across a company that seems to care quite so much about treating their customers well as these guys do, and they seem to really love what they do reducing the carbon footprint of the homes they work on. I highly recommend working with Renewafuel if you want to reduce your energy bills and your impact on the environment.

Used Renewafuel to install a heat pump, solar panels and battery. The teams were helpful and effective also cheerful which is nice. Well pleased with the results, only used the heat pump for water as its been a hot summer but it does a good job, quiet and effective.