Rentokil Pest Control UK Reviews 

11.690
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just wanted to write a small review of our technician Kevin Payne, he is so professional and friendly, and has so much knowledge and experience when it comes to Food manufacturing sites. He is always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wayne Sturgess has provided an excellent service at my dwelling in North Kesteven. He has consistently surpassed all KPIs in his delivery of a professional service. A thoroughly polite and likeable... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richard has been back to my property for the second time he couldn't do enuf. He set up traps for my mice problem filled holes he found at my property I'm now waiting for a door plate which was reco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam provided great care on a call out, he went above and beyond to ensure that we were looked after and completed the work around our schedule in an efficient and thorough manner.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding
  2. ook in
  3. Business to Business-service
  4. Milieugezondheidsdienst
  5. Vogelbeheer

Over Rentokil Pest Control UK

Geschreven door het bedrijf

With over 100 years providing expert and professional pest control services throughout the UK, Rentokil Pest Control offers fast, reliable and effective solutions to pest infestations of any kind. We lead the way in developing innovative, environmentally sensitive solutions for the detection, prevention and elimination of troublesome pests including: • Rodents • Insects • Birds. Our professional, BPCA certified local technicians are ready to respond to your needs covering a national network of customers in public sector, commercial and residential areas.

Contact Us

Experience Intelligent Pest Management, Supported by World Class Customer Service

Rapid, Local and Expert Response
We have the highest qualified and independently accredited teams in the UK with over 1,000 expert frontline specialists. Our qualified technicians are trained to RSPH Level 2 as a minimum with over 400 qualified to BPCA/RSPH Level 3 and above.
Innovative Solutions
As the UK's leading connected pest control company our unique PestConnect system provides a real-time, early warning system to effectively control rodents without harming the environment, saving up to 60% in rodenticide use and protecting your reputation.
Legal Compliance
All of our RSPH/BPCA trained and accredited technicians are kept up-to-date on the UK's ever changing legislation, so they can recommend products and services, helping you stay compliant.
Health & Safety
A Royal Society Prevention of Accidents (ROSPA) Gold Winner seven years in a row, ensuring the health and wellbeing of our colleagues and customers is at the forefront of everything we do..
Technology
Through our range of market leading SMART connected technologies we provide round the clock monitoring and control of pest activity, giving our customers peace of mind that their homes and businesses are protected 24/7.
Sustainability
We are a company committed to delivering a range of sustainable solutions, in order to reduce pesticide use and lower emissions, as well as being focused on reducing the waste we produce and recycling more, to help mitigate our environmental impact.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(11.690)

1.064 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Over the last few months

Over the last few months, we've seen a rapid improvement in our site. Thomas at Rentokil, has been key to this. Lowered our pest sightings, and helped achieve a 5 star EHO score. He's been attentive to our situation, communicated exactly what he was doing or going to do, even came to the sight within a hour of calling up for a call out. Amazing asset to your team, thank you!

17 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello there,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our colleague Thomas.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Rohan Patel came 3 times as agreed and…

Rohan Patel came 3 times as agreed and was on time very thorough courteous and informative on each occasion.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control UK

Hello Philip,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Rohan.

Rentokil Pest Control

Beoordeeld met 2 van de 5 sterren

Ridiculous quote ££££ more than like for like

The quote from Rentokil was unbelievable... removal of rodents - £1000, drain survey £1100 plus VAT. I am absolutely astounded by the price quoted, plus it was £120 to get the quote in the first place. Local pest control (same number of visits, same treatment with bait and hi-viz powder to show route of entry) - £320. Drain survey with a local recommendation - £120. This suggests that Rentokil are trading off their reputation and massively inflating what would be reasonable. Really disappointing as I have used their services for other home maintenance activities.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control UK

Hello Alicia,
Thank you for bringing your concern to our attention. Could I please ask you to share further information and your preferred contact details via Trustpilot or email marketing.uk@rentokil.com so our customer team can investigate and contact you directly.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Dave is amazing

Dave is amazing. Always very helpful and does a great job.

12 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Betsi,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague Dave.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Professional

Professional, reliable service.

11 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Aidan,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our team.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Christian Lawton Rentokil

Christian Lawton came to our site in cannock to deal with an ongoing issue.
He searched our entire venue thoroughly until he managed to find the issue, deal with it on the day & advise us what to do going forward.

we couldn't be happier with the service Christian provided to us

7 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Rebecca,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Christian.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

A Prompt, professional, meticulous and safe service

Prompt- professional-safe response from the very first call from surveyor Glen- to the agents Dan (possibly 2 x Dan's) who carried out the treatment but whichever Dan were exceptionally thorough. The communication was exceptional there were calls from Kevin and a Pete to communicate exactly what was happening-when and how with an after service timeline. Their attention to detail was rigorous-meticulous and performed with great care and attention- followed by a full indepth investigation. This was so reasurring to hear my concerns were listened to. Their expertise was second to none. I cannot praise them highly enough especially Kevin who came to complete the after treatment review. If I have failed to mention anyone by name I apologise. A most traumatic expereince was treated with the utmost consideration and understanding. I cannot thank you all enough.

14 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Annarosa,
Thank you very much for taking the time to share your five star review of the expert and professional pest control service you received from our colleagues Dan, Kevin and Pete.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren
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Antwoord van Rentokil Pest Control UK

Hello Richard,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague Reedon.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, quick and efficient, can't ask for anything more!

12 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Julie,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our team.

Rentokil Pest Control

Beoordeeld met 1 van de 5 sterren

I am very disappointed with the bed bug…

I am very disappointed with the bed bug treatment I received from Rentokil. I paid £2,100, expecting a professional and effective service, but unfortunately we are still experiencing bed bugs even after the treatment was completed.

Before Rentokil, I used another pest control company and paid around £500. Their technician spent approximately 45 minutes treating the property, and afterwards we noticed a significant reduction in bed bugs for around 15 days.

With Rentokil, however, I was surprised that the technician’s visits seemed to take less than 15 minutes, and I mainly saw him spraying the wooden areas. Despite paying considerably more, we have continued to see bed bugs and have not seen the improvement we expected.

For £2,100, I expected a much more thorough treatment and, most importantly, a solution to the problem. Unfortunately, based on my experience and the results so far, I am very disappointed with the service and do not feel that I received value for the amount I paid.

12 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Kiruthika,
Thank you for sharing your concern with us and our apologies for the shortfall in our service. I will share your contact details with our customer team so that they can investigate and contact your directly.

Rentokil Pest Control

Beoordeeld met 2 van de 5 sterren

Although the traps were placed

Although the traps were placed, i still continue to experience mice in my house

11 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Alice,
Thank you for bringing your concern to our attention. I will share your contact details with our customer team so that they can investigate and contact you directly.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Job needed doing and it was completed…

Job needed doing and it was completed without fuss or bother. Very good level of interaction with operative

10 augustus 2026
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Antwoord van Rentokil Pest Control UK

Dear Mr Macdonald,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our technician.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

The young Gentleman that was assigned…

The young Gentleman that was assigned to me(Jamie) was ALWAYS thorough and put my mind at ease (especially with having a phobia) he was punctual and explained everything in detail, traps were set and he followed up in a timely manner. Thankfully my situation with the squirrels/mice in my loft has been dealt with!! Let's hope that's the end of it.

Thank you very much for your hard work Jamie it's appreciated.

6 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Hilary,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Jamie.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

The engineer was always punctual

The engineer was always punctual, polite and listened to our concerns. He carried out the work efficiently and we are happy that the squirrels are no longer causing issues

11 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello Martina,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our technician.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Providing good service

Providing good service, respond well when called, good communication

11 augustus 2026
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Antwoord van Rentokil Pest Control UK

Dear Mr Gajjar,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our team.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Staff were helpful and friendly

Staff were helpful and friendly. The surveyor offered practical solutions. The visiting technician keeps us informed on the monitoring.

10 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello there,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our technician.

Rentokil Pest Control

Beoordeeld met 4 van de 5 sterren

Very helpful Rob came put traps down…

Very helpful Rob came put traps down and sprayed still got ants coming out a week to day to see what activity there has been and try something different

10 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello M Richards,
Thank you very much for sharing your review of the expert and professional pest control service you received from our colleague Rob.

Rentokil Pest Control

Beoordeeld met 1 van de 5 sterren

very poor communication and doesn't…

very poor communication and doesn't provide report every visit. Missing visits

27 juli 2026
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Antwoord van Rentokil Pest Control UK

Hello Chirag,
Thank you for sharing your concern with us and our apologies for the shortfall in our service. I will share your details with our customer team so that they are able to contact you directly.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Speed of response was excellent.

Speed of response was excellent.
Joe is a personable guy who knows what he's doing.
The action he took and the report he sent through were exemplary

6 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hello David,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague Joe.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very thorough visits - great equipment used to track the issue, and then a clear plan put in place. Alan was very helpful, nothing too much bother. Friendly service. Highly recommend if you have a pest issue.

3 augustus 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Donna,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Alan.

Rentokil Pest Control

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