Rentokil Pest Control UK Reviews 

11.674
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ross is always very pleasant and professional - it is always nice to see him. Nothing is too much trouble for him, even giving me some advice on his last visit, with regard to a seagull in the grounds... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are very pleased with the high standard of work delivered by Greg. Although he was new to the site, he quickly familiarised himself with the building and its requirements. He was extremely helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Prompt action once authorisation from company was approved, due diligence, respect of environment and a great sense of humour which made the whole experience so much better. Mandy has been into our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joseph Wray was our technician. We found him to be very friendly and knowledgeable on his subject. He helped us to go forward in finding a solution to our problems. He deserves the 5 stars and woul... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding
  2. ook in
  3. Business to Business-service
  4. Milieugezondheidsdienst
  5. Vogelbeheer

Over Rentokil Pest Control UK

Geschreven door het bedrijf

With over 100 years providing expert and professional pest control services throughout the UK, Rentokil Pest Control offers fast, reliable and effective solutions to pest infestations of any kind. We lead the way in developing innovative, environmentally sensitive solutions for the detection, prevention and elimination of troublesome pests including: • Rodents • Insects • Birds. Our professional, BPCA certified local technicians are ready to respond to your needs covering a national network of customers in public sector, commercial and residential areas.

Contact Us

Experience Intelligent Pest Management, Supported by World Class Customer Service

Rapid, Local and Expert Response
We have the highest qualified and independently accredited teams in the UK with over 1,000 expert frontline specialists. Our qualified technicians are trained to RSPH Level 2 as a minimum with over 400 qualified to BPCA/RSPH Level 3 and above.
Innovative Solutions
As the UK's leading connected pest control company our unique PestConnect system provides a real-time, early warning system to effectively control rodents without harming the environment, saving up to 60% in rodenticide use and protecting your reputation.
Legal Compliance
All of our RSPH/BPCA trained and accredited technicians are kept up-to-date on the UK's ever changing legislation, so they can recommend products and services, helping you stay compliant.
Health & Safety
A Royal Society Prevention of Accidents (ROSPA) Gold Winner seven years in a row, ensuring the health and wellbeing of our colleagues and customers is at the forefront of everything we do..
Technology
Through our range of market leading SMART connected technologies we provide round the clock monitoring and control of pest activity, giving our customers peace of mind that their homes and businesses are protected 24/7.
Sustainability
We are a company committed to delivering a range of sustainable solutions, in order to reduce pesticide use and lower emissions, as well as being focused on reducing the waste we produce and recycling more, to help mitigate our environmental impact.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(11.674)

1.050 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Poor response factor

Poor response factor, in getting a surveyor. Once survey was carried out ,a trap technician was very prompt and professional.
6 weeks later, still waiting for a drain cctv technician. I 've had to take 5 separate days off work so far, withno end or conclusion in sight.
Very disappointed with overall experience considering a very expensive fee paid in advance to Rentokil.

1 oktober 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Manoj,

Thank you for sharing your concern with us and our apologies for the shortfall in our service. Can I please ask you to share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com so that our customer team are able to contact you directly.

Best regards,
Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

We had ants in our back garden which…

We had ants in our back garden which had been a problem for a few years. They eventually made their way into our utility room which is when we called in Rentokil. We were lucky enough to have 2 extremely committed staff members, Ross and Ian, working to eliminate them. . I honestly can’t praise both these guys highly enough. They were excellent and went out of their way to give us the best possible outcome. 5 stars for both of them!

21 augustus 2026
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Antwoord van Rentokil Pest Control UK

Hi there Lynee,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Ross and Ian were able to tackle the ant problem and bring you peace of mind after years of dealing with them.

Best regards,
Rentokil Pest Control.

Beoordeeld met 1 van de 5 sterren

Rip off

The technician who attended was punctual, polite and informative. However, he was only there 5 minutes before declaring there was no evidence of entry and the next step would be a drain survey. He did not gave ladders to check the lift, but he offered to cone back with some.
Complete rip off

30 september 2026
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control UK

Hello Trish,

Thank you for sharing your concern with us and our apologies for the shortfall in our service. Can I please ask you to share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com so that our customer team are able to contact you directly.

Best regards,
Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Kate Bradley has been visiting my home…

Kate Bradley has been visiting my home due to the ongoing problem with rats and has done her absolute best to try and fix the problem Kate is a lovely lady and does her best in everyday she is trying to do to solve the problem I have

1 oktober 2026
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Antwoord van Rentokil Pest Control UK

Hi there Deborah,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Kate.

Best regards,
Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Couldn't thank them enough when above…

Couldn't thank them enough when above and beyond to help

1 oktober 2026
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Antwoord van Rentokil Pest Control UK

Hi there Linda,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience.

Best regards,
Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very prompt and well equipped, Edison is a pleasure to have on site and an all round great worker.

1 oktober 2026
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Antwoord van Rentokil Pest Control UK

Hi there Claudia,

Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague, Edison.

Best regards,
Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Excellent service from Nathan Lake

We had a great experience with Nathan from Rentokil. He was extremely professional, efficient and quick to respond to us. He was friendly, helpful and clearly knew what he was doing, which made the whole process really straightforward. Nothing was too much trouble, and he dealt with everything promptly. We really appreciate his excellent service at Little Acorns and would definitely recommend him and the company he represents.

1 oktober 2026
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Antwoord van Rentokil Pest Control UK

Hi there Claire,

Thank you so much for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Nathan, we will be sure to convey the positive feedback.

Best regards,
Rentokil Pest Control.

Beoordeeld met 5 van de 5 sterren

Great service

Darren, our technician is very thorough with explaining what he has done and what needs doing to better proof the site.

30 september 2026
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Antwoord van Rentokil Pest Control UK

Hello Kinkell Bridge Farm,

Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Darren, we really appreciate it.

Best regards,
Rentokil Pest Control.

Beoordeeld met 5 van de 5 sterren

Great service from Jake…. As always

Jake visited our site today and as always was super helpful with ongoing issues, he has great knowledge and insight of our problems, and has been instrumental at getting our site up a good standard. Always polite, personable and efficient.

30 september 2026
Review zonder uitnodiging
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Dear Miss Stairs,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague Jake.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Bed Bugs

I called Rentokil because I had discovered that our home had bed bugs.
The surveyor Mayur who came to do the inspection was exceptional polite professional explained exactly what was needed and what needed to be done in order to eliminate this problem he put my mind at ease as I was at my wits ends especially with elderly mother of 90.
Paula our technician arrived promptly on the 1st treatment session she was very polite professional, thorough in her handling of the problem left her with the front door key as well as we couldn’t stay home while the treatment was going on.
Every visit we had 5,Paula has always been brilliant in her role and she has eliminated the problem.
Thank you Paula 10/10

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control UK

Hello L R,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleagues Mayur and Paula.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Engineer was thorough and helpful

Engineer was thorough and was very helpful in identifying and suggesting means of addressing pest activity.

29 september 2026
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Antwoord van Rentokil Pest Control UK

Hello there,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our colleague.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Professional and resolved the issue…

Professional and resolved the issue with high expertise. Friendly, respective of my home and household, calming gentleman who I was able to quickly build up a rapport with. Kind, attentive, knowledgeable individual who clearly enjoys his job.

25 september 2026
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Antwoord van Rentokil Pest Control UK

Hello Carmen,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Chris Gourdie is a real professional…

Chris Gourdie is a real professional who takes pride in his work and is clearly very knowledgeable about it. He always provides a great level of service to us.

30 september 2026
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Antwoord van Rentokil Pest Control UK

Hello A Flynn,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Chris.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

We have had at least 5 different…

We have had at least 5 different members of staff to the property and every single person couldn't be more helpful and thorough. Would recommend without a shadow of doubt.

30 september 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Anthony,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our team.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional

30 september 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello there,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our team.

Rentokil Pest Control

Beoordeeld met 4 van de 5 sterren

There is no fuss

There is no fuss. They arrive, report in, do their job, report back and leave. No fuss!!

30 september 2026
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Antwoord van Rentokil Pest Control UK

Hello Clive,
Thank you for taking the time to share your review of the expert and professional pest control service you received from our team.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Our local technician

Our local technician, Andy, is always punctual, professional and interested in what is happening on our premises. I couldn't recommend him highly enough.

30 september 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Simon,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our colleague Andy.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

A good service

Wayne, our regular Engineer, is always extremely helpful and gives a verbal update at the end of each visit to site.

We receive a good detailed report of the assessment and work that has been carried out.

24 september 2026
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Erini,
Thank you very much for sharing your five star review of the expert and professional pest control service you received from our colleague Wayne.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Great company with great staff.

Adam turned up on time at each visit, explained fully the actions that would need to be taken and the timescales involved which enabled me to ensure I was able to be on site to facilitate access to the location. Adam was very thorough in his work, worked cleanly and removed all rubbish etc at each visit. A job well done and confident the issue is now resolved.

24 september 2026
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Antwoord van Rentokil Pest Control UK

Hello Angela,
Thank you for taking the time to share your five star review of the expert and professional pest control service you received from our colleague Adam.

Rentokil Pest Control

Beoordeeld met 5 van de 5 sterren

Amazing service

Matt C, who was assigned to our family, was absolutely amazing. He was incredibly patient, friendly and professional, and took the time to answer every question we had, no matter how small.

He carried out a really thorough job and went above and beyond to help us in every way possible. He carefully checked the property and made sure that every possible entrance point for pests was properly sealed.

We couldn’t have asked for anyone better. Matt was reassuring, knowledgeable and genuinely caring throughout the whole process. We are extremely grateful for all his help and would highly recommend him to anyone needing pest control services. ⭐️⭐️⭐️⭐️⭐️

18 september 2026
Review zonder uitnodiging
Logo Rentokil Pest Control UK

Antwoord van Rentokil Pest Control UK

Hello Sammie,
Many thanks for sharing your five star review of the expert and professional pest control service provided by our colleague Matt.

Rentokil Pest Control

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