Repaircare.co.uk Reviews 

The repair to my dishwasher proved not to be straightforward, but the gentleman took his time and overcame the difficulties that confronted him. I now have a machine in full working order.

Really efficient friendly service. Very happy, would recommend.

I telephoned repaircare to book an appointment because the Oven wasn't heating up...all was booked in + engineer on-call (even came a day earlier from scheduled appt.)
All fixed , quick and efficient service
Satisfied with everything

The engineer arrived on time. He diagnosed the thermostat as the cause of the problem. He replaced a new one and tested to make sure it's working as it should.

Very efficient and courteous.

Quality repair at a fair price, what’s more to say. Experienced technician diagnosed fault quickly.

They didn’t fix the item and said it needed parts over the £250 spend limit.
They refunded £70 of the £145 charge, but it seems a very easy way to make £75 just to turn up, do an examination and tell you it’s not working !

Absolutely appalling service, and one very rude engineer. Our washing machine door latch broke, we have a newborn baby so needed a quick resolution, the engineer came out after 3 days and said it was not in stock the part needed but would call me later that day with an ETA. Did not hear from him for 3 weeks, we chased almost every day to the warranty firm who use repair care, who kept telling us ‘we would have an ETA back in 48 hours’… by the end of 3 weeks we asked for a replacement washing machine as it was getting ridiculous, following this investigation being raised with repair care the engineer phoned me accusing me of ignoring him for weeks and said he had been to our property twice - all outright lies!! I was absolutely appalled with how I was being spoken to and accused when all I’ve been trying to do is get this resolved for weeks, anyway the issue is still not resolved as he hung up on me and said he’ll have to check his schedule!!! Absolutely gobsmacked by this service, if I was his boss I would be going through his calls to see how he speaks to customers and he would no longer have a job! (Also I did ask him to take his boots off on his first visit but instead he trod mud through our new carpet, so yeah cheers for that aswell).

Engineers were friendly and completed the job perfectly. Nothing else to say, really.

Kylie, Havant Branch, was most courteous and helpful in dealing with the initial enquiry and subsequent repair of our Bosch Serie 4 Washing Machine. The engineer who actually did the work was brilliant and very quickly identified the faulty component and replaced it.He was very tidy and machine was put back ready to use in much shorter time than expected. Would strongly recommend Repaircare to anyone with a faulty electrical appliance.

Simple booking system. Reliable response. No mess no fuss repair. Have used Repaircare more than once and always satisfied.

Reliable, on time. Explained fault, rectified and repaired

Sorted issue out quickly and got my oven bk up and running

Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer was very efficient and courteous, and brought and replaced the broken parts. All done in under an hour. Excellent service. Highly recommended.

Would never go with them again. I paid £125 for a repair after saying online the repair would be guaranteed and because they couldn’t do it they kept £75 and sent me £50 back! Go elsewhere

Absolute crooks!

Engineer came and said he needed a part. Never heard from him again. Won’t answer calls, or emails but messages show read.

The company gave the token delaying excuses but have also stopped responding.

Had to charge back through the bank after three weeks!!

Please avoid

repair care fixed my cooker. The whole process from booking to fix was smooth and easy. Repairman turned up on time and was quickly able to diagnose problem and fix the issue.

I did use this company before and had no issue but this time, I need a repair for a MIELE washing machine & have to call for the booking to ask a specific question. After more than 3mins of usual faff by a machine, I finally get a chance to be on the line for talking to a real human. Well, I waited and waited and didn't get anybody to pick up the phone. I hung up and will find someone else to do the job. Very poor customer service, shame as they used to be good.

Technician came out to review a NEFF oven which he partially fixed and stated two other items needed replacing but would need to be ordered and I would receive a phone call. I did not receive a phone call so contacted repair care to advise them that I wished to cancel. I was advised at the time this was fine. The neff technician came and said there was nothing wrong with the oven. I have now received a phone call from repair care stating they will be charging me for a call out. I strongly advise not using this company.

On time, professional and great value.
Overall a great service, highly recommend.