The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great custom... Toon meer
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Lees wat reviewers zeggen
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer
Bedrijf heeft geantwoord
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had b... Toon meer
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Informatieservice
- Automatiseringsbedrijf
- Business to Business-service
- Cloud computingservice
- Archiefopslagbedrijf
Geschreven door het bedrijf
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Contactgegevens
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Verenigd Koninkrijk
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Service.
Great Service.
I always a speedy response from restore and they are helpful and professional. Great service all round.
26 maart 2026
Antwoord van Restore Information Management
Thank you for your wonderful review Kerry. Your kind comments regarding the service you received from us, are very much appreciated
Antwoord van Restore Information Management
Thank you for your lovely review Alex, your comments are greatly appreciated. We are please to hear you are happy with the service received from us
Prompt delivery
25 maart 2026
Antwoord van Restore Information Management
Thank you for your great review Lisa. We are pleased to read that you are satisfied with the service you receive from Restore
Do not recommend dealing with them at all.
Have had an interaction with their Head of IT Operations (AR), who is an absolutely horrible person to speak to.
Such a low, unprofessional attitude. Hard to believe such people have a job at all.
Do not recommend dealing with them at all.
11 maart 2026
Review zonder uitnodiging
Antwoord van Restore Information Management
Thank you for your review. Apologies that your experience did not meet your expectations. Your feedback will be passed to the relevant people/team to investigate further
Research Department
I have used Restore for many years now to Archive our Clinical trials documents.
They have never let us down.
Once we have emailed them to pick up new boxes to be archived or the return of our boxes, they are here the next day.
24 maart 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave your lovely review Sue. Your comments regarding the service you receive from us are greatly appreciated.
Antwoord van Restore Information Management
Thank you for your great review Jannette. It is lovely to read that you are satisfied with the service you receive from Restore
I had contacted Stu Kennedy fromRestore…
I had contacted Stu Kennedy fromRestore about storage of our documents and Response was prompt . The Pricing was amazing ,Customer Support was excellent
24 maart 2026
Antwoord van Restore Information Management
Thank you for your great review Omveer. It is lovely to read that you are satisfied with the service you received
5 stars- very quick collection
5 stars- very quick collection, very polite and friendly staff.
24 maart 2026
Antwoord van Restore Information Management
Thank you for your review Linda. Your feedback is great to hear
Antwoord van Restore Information Management
Thank you for your great review Kieren. It is good to read that you are satisfied with the service you receive from Restore
no one has emailed me back re my query?
20 maart 2026
Antwoord van Restore Information Management
Thank you for your review Linda and we are sorry to hear you have not received a response to your query. I will pass this across to the relevant dept for them to contact you to resolve
Antwoord van Restore Information Management
Thank you for your great review. It is good to read that you are satisfied with the service you receive from Restore
My questions were responded to quickly…
My questions were responded to quickly and the answers were clear and helpful
14 maart 2026
Antwoord van Restore Information Management
Thank you for your great review Alistair. We are pleased to read that you are satisfied with the service you receive from Restore
Antwoord van Restore Information Management
Thank you for taking the time to leave your great review Valerie. It is great to hear you received the service level Restore aim to provide
Extremely efficient and quick service.
13 maart 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave your great review Audrey. It is great to hear you received the service level Restore aim to provide
We always have a wonderful service from…
We always have a wonderful service from you. The gentlemen who collect are very nice. From start to finish
13 maart 2026
Antwoord van Restore Information Management
Thank you for your great review Pauline, your lovely comments are greatly appreciated
fast response
17 maart 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave your great review Gill. It is great to hear you received the service level Restore aim to provide
Antwoord van Restore Information Management
Thank you for taking the time to leave your great review Gemma. It is great to hear you received the service level Restore aim to provide
Mark is our Account Manager
Mark is our Account Manager, he's professional, extremely helpful and prompt with his responses.
13 maart 2026
Antwoord van Restore Information Management
Thank you for your kind comments for Mark. These will be passed on to him and I am sure he will be really happy to receive the feedback
Restore are reliable and friendly
Restore are always swift to respond, accommodating to requirements and warm and friendly in their communication and interactions.
11 maart 2026
Antwoord van Restore Information Management
Thank you for your lovely review Diana, your comments are greatly appreciated. We are please to hear you are happy with this service received from us
The collection was completed well
The collection was completed well, within a few days of organising it.
6 maart 2026
Antwoord van Restore Information Management
Thank you for your review. We are pleased to hear you are happy with the service received
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