Revant Optics Reviews 

133
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 1 van de 5 sterren

Lenses have sunburst optical effect, causing them to dazzle and not be suitable for driving. I don't think they're polarised either, so I didn't get what I ordered. Overall poor quality

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered new lenses for the most common Ray-Ban Pilot RB3025 or RB3030 models (the lenses are identical and can be easily swapped between the two frames). After placing the order, I waited about a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic product. Ordered 2 sets of Oakley replacement lenses for 2 different frames. Both arrived and fitted perfectly. I'd actually say the quality is better than Oakley's original lense... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with Revant Optics has been great. Installing new lenses for my Ray-Bans was surprisingly easy, and the instructions and videos made the whole process straightforward. Once you have the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonnebrillenwinkel

Geschreven door het bedrijf

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(133)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great company

Great company. Very helpful in finding the replacement lens and giving you options. Shipping was fast and vidoes make it easy to learn how to replace. Fit, finish and look was perfect. Def recommend them.

6 september 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Tony! Thank you for the recommendation, we appreciate it!

Beoordeeld met 5 van de 5 sterren

My original Review wasnt very good

My original Review wasnt very good. Revant customer service contacted me, apparently I had ordered the wrong lenses for my frames. After further research, Revant sent me a new lense that fit perfectly and was exactly what I was looking for. I was out no extra money for MY mistake. This is Excellent customer service.

29 juli 2024
Review zonder uitnodiging
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Antwoord van Revant Optics

Hello! We are glad to hear we were able to get your frames back in action, and thank you for the review!

Beoordeeld met 5 van de 5 sterren

After sales follow up.....

The service, immediate follow up and resolution of my package that was delivered was extremely professional in all aspects.
The delivery issues that I experienced was dealt with calmness, great attitude and a thoroughly sincere and thoughtful resolution.
Highly recommended to use these guys for any lens replacement parts and I will be using again in the future.
Many thanks again to all.

23 augustus 2024
Review zonder uitnodiging
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Antwoord van Revant Optics

Hey Peter!

Thank you so much for your wonderful review! :D

Beoordeeld met 5 van de 5 sterren

Perfect fit and good quality

Perfect fit and good quality. Something happened to the lense and stained one not even 2 weeks in. Contacted revant and Ashley helped me out. New pair shipped that day! Great customer service! Will be a returning customer when the occasion arises again!

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My mistake! Revant Optics fixes it for me!

I had a problem with lenses and ear pieces fitting correctly; customer service stepped in to help and discovered that I had indicated the wrong style of sunglasses on my order; the mistake was totally my error, but Revant very kindly corrected my mistake at no additional cost to me!

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Revant Lenses

Awesome company to do business with! Had an issue where one lens was loose in the frame and they sent a replacement, no questions asked. A+ experience!

17 juni 2024
Review zonder uitnodiging
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Antwoord van Revant Optics

Hey Chad! Thank you so much for the awesome review, we are happy we were able to get you taken care of! We hope you have a great day!

Beoordeeld met 1 van de 5 sterren

I ordered a pair of Oakley prescription…

I ordered a pair of Oakley prescription lenses 28 Jan 24. After sending in my original Oakley frames w/ lenses, Levant acknowledged receiving them, then lost them. The company informed me they would take full responsibility. After completing the new lenses, the company then said they didn’t pass quality control and would remake them. After nearly four months, I received the new frames and lenses, but did not send lenses to replace the pair the company lost. To recap, I sent in a $220 pair of Oakley Flak jacket glasses. Then paid an additional $255 for the new prescription lenses. The company lost my original glasses then sent a new frame with the prescription lenses I paid for leaving me without the original lenses sent in despite telling me they would send them back to me. If you order prescription lenses from this company, do not send your original lenses. Customer service does provide a timely response to emails, but business processes within the company are poor and the company does not stand behind their product.

23 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Frank!

We are so sorry for the experience you had getting prescription lenses with us! I know we are actively working on this. We recently ended our prescription lens program due to the lack of control we have over cases like these, and rest assure if we ever offer this service again it will be with much more control, to do everything we can to prevent this from happening again. We hope you have a wonderful day!

Beoordeeld met 1 van de 5 sterren

Inner coating peels off - Revant won't honor warranty.

I've had a couple pairs of these lenses, and while they fit well, and seem to be good quality out of the box, the inner coating starts to peel off after a few months making them unusable. I replaced my first ones after they started peeling, but for the second pair I had, I reached out to customer service. They specifically said that the peeling was an issue they had made improvements on since I bought my lenses, indicating they knew about the issue. Even so, they would not honor their 1-year manufacture defect warranty. Look for other options, there are lots of reviews online saying they start to peel on the inside after a while. Unfortunate they won't back up their product and stated warranty.

Update: I see Revant replied to this review - to their points, my lenses are still under the 1 year manufacturing warranty, and I paid full price for my current set, they are not replacements from another order. I've explained this to their customer service via email, but they won't honor the warranty.

5 mei 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Alexander!

I'm sorry to hear there may have been some misunderstanding! We will absolutely honor our warranty, however, there are some instances where the first order has since got out of warranty, or we have sent replacements in the past. I hope that helps clear things up!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

My initial order was incorrect, due to my error. After contacting Revant, a great customer service representative, Kaylah, reached out. She was able to properly identify the correct lenses I needed and sent them out. I can't thank Kaylah and the Revant team for going the extra mile to make my error correct!!! I highly recommend Revant should you need any new replacement lenses.

6 mei 2024
Review zonder uitnodiging
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Antwoord van Revant Optics

Hey Jeffrey!

Thank you so much! We will make sure to get this to Kaylah, and we are so happy to hear you are loving your lenses!

Have a great day!

Beoordeeld met 5 van de 5 sterren

Sent frames in to get lens replacement…

Sent frames in to get lens replacement because it was hard to determine the model of the frames. They were quick and it was easy. Came back like new sunglasses in about a week! If you are not shure of your frame model, send it in.

22 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont waste your time

Dont waste your time. I ordered a pair of replacement lenses for my Persols and sent them the model number and they sent me lenses that were too big. contacted them and they had me send them photos of the frame, etc which i did and they told me they would send me the correct lenses...but all they did was reship me the exact same size. two weeks gone...you can't get a human on the line...stay away from the scam of a company.

22 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Chris!

There are many reasons why lenses would not fit. It can happen for a variety of different reasons including, but not limited to, frames getting warped or chipped over time, the mold that made the frames needed to be switched and wasn't, or we could have one version of a frame and the manufacturer has made another different frame using the same name, etc.

We do have phone, chat, and email going from 8-4 M-F, we are happy to help with anything you need!

Beoordeeld met 5 van de 5 sterren

Great quality goggles lens

Great quality goggles lens, and great support after sell. From Switzerland, thank you!

18 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Ajeie!

Thank you so much, we are happy to hear you are loving your lenses! Have a wonderful day!

Beoordeeld met 4 van de 5 sterren

Great customer service. Good quality product

The first package got lost in the mail but the company were happy to send another free of charge and I received it quickly. The lenses are really good. I actually like them better than the original Oakley ones that were in the glasses before.

I've seen some bad reviews out there, not sure what that's all about...

I would definitely recommend Revant.
Their prices are low but the quality is high 👌

11 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Charles!

We are happy to hear your second package made it to you ok! We are so happy to hear you are loving your lenses. Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

OG quality, better price!

After having to cancel my initial order, I did some serious reconsidering and came back to Revant. I wasn't sure they would be as good as the Oakley lenses, but the price was just too good. Received my lenses and compared them looking through the Oakleys and the Revants and I see no difference. They popped right into the Turbine frame with ease. I've worn them several times now and they look and feel great.

21 maart 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Kevin!

We are so happy to hear you gave us another chance, thank you for your business!

Beoordeeld met 5 van de 5 sterren

Last minute changes = DONE!

Jessica made changes to my order last minute. Super helpful and pleasant. Thanks!

5 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Ben!

I will let Jessica know your message, thank you for your review! Have a wonderful day!

Beoordeeld met 2 van de 5 sterren

I contacted the return department…

I contacted the return department because the polarized film on the lens of my Oakley Ejectors was peeling off after a year. My warranty ended the 31st of March, yet I reached out on April 2nd. I would think that with a claim within a couple of days, they would honor the warranty. Perhaps the lens cost less for a very good reason. Suffice to say I will go elsewhere from now on and pay the extra cost from Oakley for replacement lenses. This all seems quite shortsighted.

2 april 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey David!

I'm sorry if there was any misunderstanding! I checked the email that was sent to you and it says we will honor your request for a replacement, we just needed some info. Please respond to the email and we will be happy to help!

Beoordeeld met 5 van de 5 sterren

My experience was a blessing got the…

My experience was a blessing got the wrong lenses ,but ur company sent me the ones I wanted .They are awesome thanks to you @ yr staff for being kind @ generous.

27 maart 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Diana!

We are happy to hear we were able to get you set up with the correct lenses, and we hope you are loving them!!

Beoordeeld met 5 van de 5 sterren

Lenses fit perfectly

Lenses fit perfectly. Had an issue and it was handled very quickly and professionally. I am a bit picky but would not hesitate to use this company again. Well Done All !!!

24 maart 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hello! Thank you for giving us a chance, We are glad you had a great experience with us! Have a great day!

Beoordeeld met 5 van de 5 sterren

Satisfied customer!

Purchased some emerald green polarized lenses to replace my lenses on my old Oakley targetlines. Put in the order on March 7th and the lenses were in my hands by the 14th. The lenses were easy to replace and made my Oakley's seem brand new again. The revant lenses have a golden/tan tint when looking thru them vs Oakley's grayish/blue tint. However, the clarity is almost the same if not better IMHO....thanks revant! You earned a customer!

14 maart 2024
Review zonder uitnodiging
Logo Revant Optics

Antwoord van Revant Optics

Hey Randy!

We are happy to hear you're loving your lenses! The emerald green is one of our most popular options, so you made a great choice. Have a great day!

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