ReverbNation Reviews 

Been on this site for 4 years. It's done zero for me and is a joke as far as I can see.

Yall complain a lot! I been apart of this family like 7 months! Amazing distrbitor! And fast delivery! Im glad Im using this payment and the Music out there. Thanks for helpin me! I never will leave this team xx Lati K 💕

We started our label late 2000s with reverbnation because at the time it seemed like the best choice. 10 years later, nothing but problems. We have never bought any of their promotional BS and used the site for distribution. The accounting information is a joke. I dunno how many times I've had to look back at sales and thumb through 1 of however many hundreds of 10 result tabs to reconstruct a spreadsheet I should be able to download instantly. There are plenty of examples of bad support or no support (IE just closing my open tickets with little or no explanation.

Currently one of our most regarded and reputable artists was taken down due to suspicious streaming. This was a flag sent by stores and there is no explanation other than, you agreed in TOS not to do this, end of story. There is no way this was carried out by the artist and all revenue is frozen. This was relating to streaming revenue only and they are withholding all revenue which they have no answer for when opening support tickets asking why.

The other huge issue is that I am not able to withdraw certain artists royalties. This time we uploaded the wrong w-8ben information at the start of 2020 and re uploaded the corrected form once WE noticed the issue. Some of our artists tax information was corrected and some wasnt. I opened a ticket and support advised I update the w-8ben form we've already updated multiple times, ticket closed. This has been ongoing since the beginning of the year and we've received zero support.

To sum up, do not under any circumstances use reverbnation unless you are into constant headaches. This company was the best deal "back in the day". They obviously have done nothing to evolve since. Go with distrokid, its free and it works. Oh and one more thing. If you are still thinking of using reverbnation remember once you release with them the only way to switch is to remove your release and re-release with another company. If you could switch seamlessly to another company I would have years ago!

I Do Not Recommend Reverberation:
I’m a very small, Independent artist. I have a very small audience, and my music is meant for sleep, film and much more. And a handful of people actually listen to my music while they sleep! In 2019 I released a new album, that is mainly for sleep. And Reverberation terminated all my releases because apparently playing music on repeat while you sleep is “Fraudulent”. I knew people played my music all night while they slept, people have told me they do this. This is stupid, Reverberation screwed me over! Because I have a small loyal audience. And I hardly got any royalties as well. So 1k streams on 11 songs in 8 months with 20 followers is fraudulent?
Small indie artists with small loyal audiences actually exist! I wish they realized this! I do not recommend Reverberation.

After 5 years of distribution services I tried for the first time to withdraw my money. Never did before, because I used them for other services. Never had any problem, all ok. In the same moment when I tried to have my money, all is changed.
My account is BLOCKED, all downloads and streaming infos are unavailable for me, no communication - no money!!! And all this for 150 dollars! They choice to lose long time client without any problem in all this years for 150 dollars... Good luck you losers!

A very powerfull tool for any kind of artist!Especially for musicians I highly recommend it.With immediate chart positions,who viewed your profile,easy become a fan of other artists.Inner mail,fan comments,a lot of space for demonstrating your music,email marketing,you can set up your own label or venue,say where your next show is,in platform purchase of your album and plenty of other feautures for free!If you feel like becoming more professional in music you can be your own manager with a premium subscription but even without one you have a lot of managing tools as it is!

Site assez confus.On recoit des avis, des fans qui veulent recevoir en retour votre "fan"; renvoi d'ascenseur .
Un compositeur isolé n'a pas d'intérêt à travailler sur cette plateforme.
Mais on y apprend des chose pour un débutant..

I've read a lot of the reviews, and I see where the site has had questionable practices with some patrons. With the number of bad reviews that appear, there has to be something to them, if not now, at one time. Maybe some folks are still having issues.
I haven't encountered one site that offers you much help or support with your musical endeavors if you aren't a member. They're a sector of the service industry. Its a business, and if they aren't making money off of paid ads like social media, they have to make it somewhere.
I paid for the basic subscription, 20 bucks.
I have not had them charge my credit card for any services I did not ask for. That is important. Trust is a big deal.
I've had other services that wanted much more money that to do the same thing I getting from Reverb. And they RN isn’t the only place I'm promoting myself, so some of the work is up to the artist.
I did not pay Reverb Nation to play or stream any of my music. I do that myself. They haven't given me any issue about it. They have not said to me verbally or in writing that if I paid them "just xxxx.xx dollars, We'll do xxxxx for you". I have gotten no hard sells. If they have made issues with people, then they need to fix them.
I'm having my own site built and it will be my hub, but you have to spread yourself around to get known. So I find this sites and some similar to it useful. You need to have a game plan, know what it is you want out of a site and then do a little reading and decide if the site can deliver. So far, I have not had a negative experience on Reverb Nation. I'm big on giving the thumbs up or down, which ever a business earns based on what they do or don't provide. My time with Reverb Nation has been good. If they started giving me the run around, I would not hesitate to give them the lowest rating possible.
So far so good.
I have no family who works for them, and I don't work for them.

AVOID! Our 'free trial' turned into them charging us hundreds of dollars for a site we never used....never an invoice. When we called in to complain about it, the disabled and blocked our account so we can't even see the 'transactions' that took place and now refuse to even answer emails or phone calls. These people take advantage of musicians and artists. STAY AWAY!

They stole hundreds of dollars from us with monthly fees and we never received a single email or invoice. When we finally saw this they shut us out of our own account so we could not see our billing history. Serious violation.

I work as a music manager and one of my clients who was recently using Reverbnation has decided to stop using it, After two years of paying for premium and submitting to all kinds of things - nothing, He brought plays which only clicks where tracked but no actual interaction took place he has a verified spotify account so we were able to track plays and although over 100 clicked the ad no plays were added via spotify or counted to be displayed via Spotify Artists.

It's super useful until everything you try to do they want to charge you. To move forward in anyway you MUST pay. You won't get anywhere with this site if you don't plan on a membership. But once you get a membership, you still are prompt to pay for even more. It's ok if you don't plan on using this site to help you build your band. If your going to to pay, use Sonicbids.com They get you results.

It's a bunch of bull..the dude recently who was #1 was so trash and I think the only reason he was there is he probably spent alot of money to get plays and other computer promotions. You want your music on major platforms, go to distrokid..reverb nation ain't nothing..

Negative -5 stars this site charged me twice in a week even tho I cancelled my free month trial immediately. Not only that but the service they offer is fraud they didn’t promote my site anywhere, bunch of liars. No argument from them when I disputed it because they know what they did... not only that but now a week later it turns out my card was sold on the dark web and used on iTunes. Biggest mistake I made was putting my credit card number on that site.

In all honesty Reverb Nation is diabolical "service" that deserves minus 5 stars. It's a 100% robot controlled time wasting monstrosity.
No chance whatsoever of getting any human assistance in response to any question. I submitted my profile and a nice song for distribution via Spotify. The experience was pure hell. At least 20 requests for help with one problem after another. Never once received a proper response. The only replies they sent were links to nonsense that has nothing to do with my questions or problems encountered with Reverb Nation forms. These forms fail totally. Total and utter waste of precious time.

Awful company - definitely incompetent, possibly fraudulent.

I signed up for a "free" 3 day promotion trial. Even though it was "free", I had to add payment details - I chose to use Paypal.
Afterwards I happened to read some reviews on this company and heard how they had often charged, even though members had cancelled before the 3 day limit.
Worried about this, I immediately cancelled! (I enjoyed about 5 mins of my promotion!). I received a confirmation e-mail regarding my cancelled subscription.
To be safe I went into Paypal and deleted the Reverbnation payment setup.
Today (a month later) I receive an e-mail from Reverbnation saying that they have cancelled my subscription because they have failed to charge my billing agreement several times!
It seems that cancelling their free promotion within the 3 days does absolutely nothing!
BEWARE - CANCEL the agreement with Paypal or your bank.
Better still - Don't touch them with a barge pole!

I have been with Reverb Nation for over seven years promoting my own band the Bruce Maier Band. No, we aren't rich and famous stars and we are only a regional success. Tools like this which have cost me zero are vital to our own local promotion and linking to other social media sites. I am 100% satisfied with the Reverbnation service! bjm

Contrairement à ce qui est évoqué dans le commentaire précédent, j'ai pu constater d'expérience qu'on peut arriver en tête dans les charts sans tricher et sans payer, ce en quelques jours, en étant strictement inconnu au départ. Un morceau qui cartonne suffit. Un bon texte, une mélodie qui accroche, des arrangements originaux et une voix qui a de la présence suffisent à faire percer des artistes sans fans. Cela étant, les internautes peuvent TRICHER sur toute les plateformes du monde...Il suffit de s’offrir une campagne promo Fb à 10000$ par exemple et vous toucherez en 24h 100 000 personnes ciblées. La Pop et le Rap USA sont experts à ce petit eu. . Évidemment, cela se répercutera sur les fréquentations du lien promu. Reverbnation n'est pas protégé contre ce genre de pratiques légales, pas plus que Wikipédia...C'est le talon d’Achille du Web : on peut payer pour être "connu"....les politiciens eux aussi ne s'en privent pas.
OgaiaBand

We had a Reverbnation account for some years but recently started to use it more due to a new single release for promotion etc.

We were send a notification advising of some free promotion for a few days so went for it. We had to sent up the paypal payment etc so payment would be made if we carried on using the promotion tool after the freebie ran out, fair enough.

We cancelled the the freebie as it was about to expire as you do but were charged £15. We though okay, we may have just missed the cancellation time so let it go and made sure the promotion tool was definitely deactivated on the account.

Anyway, the following month we were charged another £15, no warning (also the charge that shows up doesn't actually say what it is payment for...just Reverbnation).

At this point we cancelled the Paypal payment and contacted the bank (with the way fraud and internet banking fraud is today, you have just got to be careful).

Reverbnation support was also contacted and it came to light that the payments taken were actually for using there premium account which we were not aware of. When getting the free promotion, it turns out we couldn't have that without being on the premium account which charges.

Obviously we misunderstood and the initial response we had was actually okay advising us how to deactivate this and they would refund the last payment. Great.

We thought all we would have to do is re-set up the paypal account but then we get another abrupt email advising that because the bank was notified it will be a charge back....so they have DELETED our account!

In response we said, okay, forget any reimbursement, just put our account back up...another abrupt response, no it's deleted because of the charge back dispute. No warning, its in the terms and conditions end off.

We have since responded but have had no reply. They obviously don't care.

All the work put into the account has now just been discarded with no warning, just like when they take out payments from your account. Very sly.

But lets be honest, who really uses this site anyway!

Funny thing is, you can't get rid of a Facebook account for love nor money, not the case with Reverbnation, just shut them down from taking your cash and its gone, no matter how long you have had it!

I tried the venue database several times but never got any response from any promoter. I guess they are fake. The artist page is ok but there are better ones. Any friend request I got was only from other musicians.