Lovely polite gentlemen, took the tv into where it is going to live and checked on how I was going to get it installed. They realised I would need help! The warning if arrival phone call also very hel... Toon meer
Bedrijf heeft geantwoord
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This is the third and last time I will reply. The order was confirmed by General & Dominic, also by RGB Direct, giving a date and time for the delivery, on the morning of the delivery RGB Direct c... Toon meer
Bedrijf heeft geantwoord
The whole process of replacing my television was easy and smooth I was kept informed of delivery times. The television. Arrived packaged well, it was easy to set up. The colour is a bit problemati... Toon meer
Bedrijf heeft geantwoord
I purchased a Samsung TV for my daughter's bedroom. It was significantly cheaper than anywhere else. The product is great and came with a 5 year Samsung warranty so I am delighted. I had a few ques... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RGB Direct is the online division of RGB Hi-Fi& Video, established 1990 we have become one of the largest independent electrical retailers in the UK
RGB Electrical Superstore Details
Geschreven door het bedrijf
- Secure Shopping
- 100% Secure Shopping. We use the very latest technology to ensure that all ordering is secure and safe
- Services
- RGB offers a range of bespoke services which help cater for all customers, whether large or small.
- Price Policy
- We continually monitor our prices to keep ahead of our competitors. This takes time due to prices changing constantly and it is therefore impractical for us to always offer the best prices.
Contactgegevens
Unit 22, Heronsgate Trading Estate, Paycocke Road, SS14 3EU, Basildon, Verenigd Koninkrijk
- 020 8924 7744
- info@rgbdirect.co.uk
- www.rgbdirect.co.uk
Televisions
4,4
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very nice people.
Very nice people.
Made sure everything was fine with me.
I was very happy.
21 september 2026
Antwoord van RGB Direct
Hi David Rees,
Thank you for your 5-star review and for highlighting the politeness of our team. We're pleased to hear that your experience with us was a positive one and that our customer service made a good impression.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The RGB Direct Team
Antwoord van RGB Direct
Hi David,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team polite and that your experience with RGB Direct was a positive one.
We pride ourselves on providing friendly and professional customer service, so it's great to know this was reflected in your interaction with us. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The RGB Direct Team
Antwoord van RGB Direct
Hi Mrs Rosalia Pedro,
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that you were happy with the service you received from RGB Direct.
We truly appreciate your support and your kind feedback. We hope you enjoy your purchase, and if there's anything we can assist you with in the future, please don't hesitate to get in touch.
Kind regards,
The RGB Direct Team
Delivers at the time I was told it…
Delivers at the time I was told it would be and polite
22 september 2026
Antwoord van RGB Direct
Thank you for your feedback. We are pleased to hear that we were able to deliver as scheduled and that you found our team to be courteous. We value your trust and look forward to serving you in the future.
Efficient delivery service.
16 september 2026
Antwoord van RGB Direct
Thank you for your positive feedback! We're glad to hear you were satisfied with our efficient delivery service. We look forward to serving you again!
Excellent service
Excellent service, prompt help and resolution of any concerns highly recommend
19 september 2026
Antwoord van RGB Direct
Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and prompt assistance. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Very good service prompt
22 september 2026
Antwoord van RGB Direct
Thank you for taking the time to share your positive feedback. We are delighted to hear that you were pleased with the service provided. Your kind comments are greatly appreciated, and we look forward to welcoming you again in the future.
Great fast friendly service
Great fast friendly service
Delivery was quick and easy to book
18 september 2026
Antwoord van RGB Direct
Thank you for taking the time to leave us a review. We’re pleased to hear that you were satisfied with our service and found the delivery process quick and easy to arrange. We greatly appreciate your feedback and look forward to assisting you again in the future.
Simple delivery done right.
This is the third and last time I will reply.
The order was confirmed by General & Dominic, also by RGB Direct, giving a date and time for the delivery, on the morning of the delivery RGB Direct contacted me with a more accurate time. In the time slot given a driver walked up our drive, rang the door bell and presented me with a large box with Samsung on it took a photo and left.
This what was expected as it was just a delivery. The job was simple and nothing mor e was needed, the drive was polite and respectful. Thank You.
18 september 2026
Antwoord van RGB Direct
Thank you for taking the time to clarify and for your kind words. We’re pleased to hear that everything went smoothly with the delivery and that our driver was polite and respectful.
We really appreciate your feedback and your custom. Thank you again, and we hope to assist you again in the future.
Punctual and courteous
18 september 2026
Antwoord van RGB Direct
Thank you for taking the time to share your feedback. We are pleased to hear that you found our service punctual and courteous. We greatly appreciate your kind comments and look forward to assisting you again in the future.
The Delivery was smooth communicative…
The Delivery was smooth communicative and right on time
17 september 2026
Antwoord van RGB Direct
Thank you for your kind feedback. We’re pleased to hear that you found the delivery process smooth, communication clear, and the service punctual. We truly appreciate your support and look forward to assisting you again in the future.
Fantastic communication from start to…
Fantastic communication from start to delivery
18 september 2026
Antwoord van RGB Direct
Thank you for taking the time to leave such positive feedback. We’re pleased to hear that you were satisfied with the communication and service provided throughout the process, from initial contact through to delivery. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Delivery drivers were polite and…
Delivery drivers were polite and courtious delivering my new dishwasher and removing old one for recycling.
14 september 2026
Antwoord van RGB Direct
Thank you for taking the time to leave such positive feedback. We’re pleased to hear that our delivery team provided a polite and courteous service and that the delivery of your new dishwasher, along with the removal and recycling of your old appliance, was handled efficiently. We truly appreciate your feedback and look forward to assisting you again in the future.
Antwoord van RGB Direct
Thank you so much for your kind words! We're delighted to hear you received great service. We look forward to serving you again!
They delivered on time
They delivered on time. Phone me when they were half an hour away.
20 september 2026
Antwoord van RGB Direct
Thank you for taking the time to leave us a review. We’re delighted to hear that your delivery arrived on time and that our team provided advance notice of their arrival. We greatly appreciate your feedback and look forward to assisting you again in the future.
Antwoord van RGB Direct
Thank you for taking the time to leave us a review. We’re pleased to hear that you were satisfied with our service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
The prompt and efficient service was…
The prompt and efficient service was refreshing
19 september 2026
Antwoord van RGB Direct
Thank you for your kind words! We’re delighted to hear that you found our service prompt and efficient. We really appreciate your feedback and look forward to welcoming you again!
Haven’t received it yet will chase it…
Haven’t received it yet will chase it on Monday
19 september 2026
Antwoord van RGB Direct
We’re sorry to hear you haven’t received your order yet. Your order was placed with a selected delivery date of 22nd September, so it is still within the requested delivery timeframe. We understand the frustration and appreciate your patience. If it hasn’t arrived by then, please do get in touch and we’ll be happy to look into it for you.
Excellent service
Has to 5 stars. Prompt updates, and delivery. Then customer service took the liberty to call to ask how the delivery was which I did like. There was something the driver didn’t do. But it was fine as everything else was so smooth.
11 juni 2026
Antwoord van RGB Direct
Thank you for taking the time to leave us a 5-star review. We are pleased to hear that you were satisfied with the prompt updates, delivery service, and follow-up from our customer service team. We also appreciate your feedback regarding the driver, which we will take on board as we continue to improve our service. Thank you again for your kind feedback and for choosing us.
Excellent delivery service the guys…
Excellent delivery service the guys where very helpful and polite
19 september 2026
Antwoord van RGB Direct
Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you were pleased with our delivery service and that our team provided a helpful and courteous experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
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