Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Toon meer
Bedrijf heeft geantwoord
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I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Toon meer
Bedrijf heeft geantwoord
The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Toon meer
Bedrijf heeft geantwoord
Ordered to be delivered to store.. which it was the next day, updated by DPD with time slot, backed up from call from the shop to say it was ready for collection.. also had the option of free delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
54 London Road, BN1 4JE, Bridhton, Verenigd Koninkrijk
- 0333 900 0039
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were very friendly and helpful
Staff were very friendly and helpful, excellent service
Didn't get on with Sharp 32 inch TV but this was changed for us without any quibble. Now enjoying our Cello 32 inch
Thank you Nik, Minty and the manager
21 februari 2026
Antwoord van Richer Sounds - Brighton
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff very happy with my purchases
21 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Finally got my 60th birthday present!
Great non pushy sales staff who didn't make me feel ignorant of the various TV types. I had been dallying for over a year and was still treated like a new person.
20 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Very helpful staff
Very helpful staff, I bought 2mtrs of speaker cable and received top notch service in the Brighton store.
19 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
I needed advice on head phones…
I needed advice on head phones compatible with my TV .
This advice was excellent, and the head phones arrived within two days, The sound they produce is superb. Thank you for solving our problem.
18 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Very helpful staff an the price was…
Very helpful staff an the price was very competative.
15 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Great prices and brilliant staff
Great prices and brilliant staff. Nothing is too much trouble. I think they are the best in the business.
18 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Buying new headphones
A very quick and helpful staff and they know what they are talking about.
16 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Professional from start to finish
Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals
16 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Started as phone call
Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!
16 februari 2026
Antwoord van Richer Sounds - Brighton
Thank you for your wonderful feedback
Simple and straightforward to deal…
Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.
14 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Great service
Great service , updated my sound system and they sorted me out with top stuff at a great price
2 februari 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Wish I’d found these guys earlier
Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on
4 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable staff solving my
Knowledgeable staff solving my
viewing and audio problems
11 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Broken Tv
Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours
29 januari 2026
Antwoord van Richer Sounds - Brighton
Thank you for your 5 star review!
Customer service is second to no other…
Customer service is second to no other shop.
Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.
10 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Great service and very friendly and…
Great service and very friendly and knowledgeable staff.
10 februari 2026
Antwoord van Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Good & helpfull serice
6 februari 2026
Antwoord van Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Helpful team
Helpful team. They know their stuff. Recommend to anyone buying audio equipment.
29 december 2025
Antwoord van Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
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