After a brief look on your website I phoned the telesales line who efficiently placed my order, created my VIP membership, processed my discount and despatched the goods which arrived in 2 days. The... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Toon meer
Bedrijf heeft geantwoord
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Toon meer
Bedrijf heeft geantwoord
The member of staff that help out ne and my father was very knowledgeable and informative. Very satisfied with both the products and service recieved.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
31 High Street, GL50 1DX, Cheltenham, Verenigd Koninkrijk
- 0333 900 0057
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After a brief look on your website I…
After a brief look on your website I phoned the telesales line who efficiently placed my order, created my VIP membership, processed my discount and despatched the goods which arrived in 2 days. The player is in situ and we are very pleased with it's performance - a smooth transaction without any hassle. Thank you
23 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Helpful staff and good range of products
The member of staff that help out ne and my father was very knowledgeable and informative. Very satisfied with both the products and service recieved.
22 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Cheltenham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good quality product at a fair price
Good quality product at a fair price. The staff were very knowledgeable and helpful especially Jason.
22 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thank you for your 5 star review!
I received excellent product…
I received excellent product information and advice on the phone. It’s great to speak with a real person. My new TV arrived the following day. Excellent service.
20 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thank you for your 5 star review!
The helpfulness of staff polite and…
The helpfulness of staff polite and considerate attitude. When I had a problem it was delt with efficiently. I left the store happy. Thank you.
18 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
great service as usual
18 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Good products and technical help.
Web site provided good product information that was supported by helpful technical support from store. Easy ordering process. Efficient delivery. A very good buying experience.
13 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Great service
Great service and a good deal and great comunications would highly recommend.
13 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
A positive experience 🙂
The staff were knowledgeable, friendly and very helpful even though busy. I felt like they cared about what my needs were and how they could help. I will use richer sounds Cheltenham again - and I live in the north of Scotland!
13 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great helpful advice from knowledgeable…
Great helpful advice from knowledgeable & friendly staff, & an excellent range of products at prices to suit your budget. Just what you need.
11 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your great feedback and for supporting local business.
Guys in the store were great
Guys in the store were great, I got an open box product with a nice discount and the speakers I got have been amazing. I highly recommend the Cheltenham store
7 februari 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect from initial visit
Perfect from initial visit, to sound demo and then reduction at end. Great service and pricing.
6 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All ways a reply from staff excellent…
All ways a reply from staff excellent communication quality products just bought my forth product .
Steve
Staff (Mandy)
1 augustus 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Antwoord van Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Best place for friendly, informative staff.
Jason was very helpful, he sourced the turntable I wanted from another store so I didn’t have to wait for stock to arrive. All in all a very good experience. It’s my go to place for hifi.
30 juli 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great product...great service!
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
29 juli 2026
Antwoord van Richer Sounds - Cheltenham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.