Richer Sounds - Manchester Reviews 

1.380
TrustScore 5 uit 5

4,9

268 Deansgate, M3 4JB Manchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 268 Deansgate, M3 4JB, Manchester, Verenigd Koninkrijk

  • 0333 900 0086

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.380)

24.628 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They may be more expensive then most…

They may be more expensive then most other options, but the customer service, support, and returns makes it 100% worth it.
If I can I always buy from them

4 juni 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Quality items

Quality items, and great value.

9 juni 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Wanted new bookshelf speakers to…

Wanted new bookshelf speakers to replace my 30+ year old Tannoy 607s in a smaller room. Adrian the store manager set up What HiFi award winners against DALI SONIK3 in the 'experience room'. Played a few tracks of my eclectic music tastes and we both agreed the DALI speakers had more depth. Adrian was really helpful, also bought some Mountson Essential Speaker Stands.
Great service, delivery postponed until I go back from holiday and DPD delivered early within the timeslot sent to me.

25 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your wonderful feedback

Beoordeeld met 4 van de 5 sterren

Friendly staff and knowledgeable

Friendly staff and knowledgeable, but didn't have much choice in store for what I wanted, only 2 products for ear buds to choose from.

8 juni 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for the great feedback about the team, although I’m sorry the range of ear buds in store was more limited than you expected, we’ll use this feedback to review our in-store selection.

I do hope you are totally happy with the items you did purchase, should you need any help of course please get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Beoordeeld met 5 van de 5 sterren

I have bought Ruarkaudio R1S

I have bought Ruarkaudio R1S. I received 6 years warranty. In 2019 i bought there record player by Denon , is still working from 7 years . Richer sounds giving customers very good service and long-term warranty. The staff is very friendly and helpful . If you don't know where to buy,buy at Richer sounds.
Pawel Marczak

6 juni 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Ordered a CA AMP from their Manchester…

Ordered a CA AMP from their Manchester shop. They sorted a demo out with streamer, Dali speakers and amp. Fantastic service. Straightforward sales. Delivery door on. And the kit in the house sounds great. Next month I’ll by the CA streamer. Cheers, Rick.

31 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great company

Great company. Really good customer service. Would recommend over any other electronic retailer as the service after my TV developed a fault after 5 years was amazing.

29 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

I bought a 32 inch TV and wall bracket…

I bought a 32 inch TV and wall bracket recently and I received a very helpful advisor who offered and answered all my questions with intererst.
This is exactly the same experience that I received the last time I bought goods from you.
No heavy sales pitch just good advice, very refeshing and that's why I keep coming back to you.

27 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Richer sounds- Gold Standard Service

Richer sounds! What can I say have been using them for years. Always buy my Audio visual products from them, 6 year warrantey is always a bonus. Great advice aswell when going into the Deanagate Manchester store!

27 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Knowledgeable helpful staff

Knowledgeable helpful staff
Work out a deal that was good
For me. Sorted out next day delivery
As I was on the bus.

27 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

All of the staff were very professional…

All of the staff were very professional and knowledgable. When I had problems setting up my cd radio unit I popped back into the store with it and they had me up and running in no time. Full marks!

22 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Awesome service in store

Awesome service in store. Staff were super friendly, helpful, knowledgeable and informative. Delivery was great and I’m really happy with my speakers.

4 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, friendly staff. Excellent follow up on item not available at the time.

18 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Knowledgeable, helpful staff

Knowledgeable staff always happy to listen carefully to customer requirements and expectations, provide assistance, advice and demonstrate products on-demand without hard-sell. Prices are competitive, free 6-year warranty included, free delivery on orders over £100.

18 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Great customer service

The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

15 mei 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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