Richer Sounds - Manchester Reviews 

1.380
TrustScore 5 uit 5

4,9

268 Deansgate, M3 4JB Manchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 268 Deansgate, M3 4JB, Manchester, Verenigd Koninkrijk

  • 0333 900 0086

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.380)

24.644 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service

Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.

12 maart 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Purchase of a Humax aura EZ 4K FHR-6000T PVR

I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

15 maart 2026
Review zonder uitnodiging
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

9 maart 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Brilliant sales staff for my good…

Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

22 september 2025
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service, manger rang me when my product became available to collect

1 maart 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Customer at the forefront of their…

Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.

20 februari 2026
Review zonder uitnodiging
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service easy communication and fast collection

27 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Really helpful service choosing a new…

Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.

24 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Advice not sales pressure

As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer

22 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.

24 december 2025
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Wonderful product, spoilt !!!!!

Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!

13 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service with a smile

Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.

16 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Sam is very knowledgeable and friendly

Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.

11 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Professional and friendly

Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.

10 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Brilliant service as always from Richer…

Brilliant service as always from Richer Sounds.

I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.

10 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

I have been a customer for a long time

I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.

7 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

The staff in the store were really…

The staff in the store were really helpful and friendly. I purchased a new TV which was great value and made by a local company, Mitchell and Brown, which really pleased me.

5 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Matts a superstar

Matts a superstar! Big help thank you loads

29 januari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great advice

Sam spent time helping us get the right system. Very knowledgeable and listened to what we needed.

1 februari 2026
Logo Richer Sounds - Manchester

Antwoord van Richer Sounds - Manchester

Thank you for your wonderful feedback

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