First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Toon meer
Bedrijf heeft geantwoord
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Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Toon meer
Bedrijf heeft geantwoord
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Toon meer
Bedrijf heeft geantwoord
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
63-65 Borough Road, TS1 3AA, Middlesbrough, Verenigd Koninkrijk
- 0333 900 0096
5,0
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The TV is really beautiful
The TV is really beautiful. I love it the colours is amazing works very well
14 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
The guys in Middlesbrough are always so…
The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.
13 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Great Discounted Offer and Knowledge of Device
The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.
13 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Great advice. Superb staff
Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊
13 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Expert honest advice given
Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.
8 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Always a great experience!
5 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Good service in shop and online.
Ordered online, delivered promptly by DPD to store for collection.
I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.
11 februari 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Helpful and friendly from ringing…
Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.
4 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Antwoord van Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
The Right Solution
My original choice wasn't available but Paul sorted me a Hisense 43" Pro, and a Pedestal Stand which solved my problem regarding its positioning. The TV is great and the stand a perfect solution. The personal contact was better than shopping online, and Richer Sounds Middlesbrough the answer.
2 februari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Samsung television purchase
The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.
31 januari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Best company to deal with
I felt with the manager him self helped me with all my questions that I asked him polite and friendly to talk to ales helped with the delivery of my TV
30 januari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Why would you purchase TV & Hi-fi anywhere else?
For a start the advice that the staff give is excellent, the number of times I have purchased TV and hi-fi from Richer Sounds never once have I been convinced to purchase the most expensive or something that doesn't suit me, advice has always been in the customers best interests. Prices of equipment is very competitive, as long as I live I'll never buy from anywhere else .
Dave who was my advisor and salesman from Middlesbrough was top of the pops
30 januari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Richer Sounds tv ...always the best !!
Richer Sounds, Middlesbrough, have proved, once again for us, that they are tops for tv!! ...Thanks!
23 januari 2026
I've purchased a few things from this…My kind of Shop Shop
I've purchased a few things from this shop and I've never been disappointed, the staff are very friendly and helpful and i will be using them regularly. The layout in the Middlesbrough shop is superb so I can't fault them at all.
8 december 2025
Excellent service.
Excellent service from start to finish, all staff friendly and knowledgeable.
25 januari 2026
The staff are very helpful and very…
The staff are very helpful and very informative they dont push you at all this is how a shop should be run
24 januari 2026
Antwoord van Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
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