I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Toon meer
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Lees wat reviewers zeggen
Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds f... Toon meer
Bedrijf heeft geantwoord
Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reas... Toon meer
Bedrijf heeft geantwoord
Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from eBay. I forgot to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
63-65 Borough Road, TS1 3AA, Middlesbrough, Verenigd Koninkrijk
- 0333 900 0096
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Support and expertise top drawer
The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.

Antwoord van Richer Sounds - Middlesbrough
Service and Expertise that you don’t get from the big online retailers
I recently purchased speakers and an amp from Richer Sounds. The service has been excellent, the product knowledge and customer service has been top notch. Special thanks to Tom at head office and also to the Middlesbrough branch.

Antwoord van Richer Sounds - Middlesbrough
Great Experience as ever
It’s always a pleasure dealing with RicherSounds staff. They don’t give you any sales BS, and offer good advice on what’s system is more appropriate.
I had a demo of 2 different Marantz systems with 2 different speakers. The cheaper system served my needs. Job done!
Middlesbrough Team Delivered
Another great experience from the team at Richer Sounds Middlesbrough. Gave honest advice, were helpful, and kept me fully informed of my order.
Have always had a fabulous experience…
Have always had a fabulous experience when I've shopped at RS in Middlesbrough, this most recent purchase was no different. If I can help it, RS will always be my 1st choice for any AV/Hi-Fi needs.
Very helpful staff that will go out of…
Very helpful staff that will go out of their way to make sure you get the product that is best for you I wouldn’t go anywhere else

Antwoord van Richer Sounds - Middlesbrough
Friendly staff with good knowledge of…
Friendly staff with good knowledge of the product and a willingness to help and inform followed up with a good price

Antwoord van Richer Sounds - Middlesbrough
Very helpful staff
Very helpful staff, and I could park the car right outside the front entrance of the store.

Antwoord van Richer Sounds - Middlesbrough
Attentive knowledgeable staff.
Attentive knowledgeable staff.
Good choice of whatever sound/visual equipment you may be interested in.
Great prices.
Great service.

Antwoord van Richer Sounds - Middlesbrough

Antwoord van Richer Sounds - Middlesbrough
As ever 5* star service
Bought a soundbar with a subwoofer online, which ended up being surplus to requirements.
Returned it to store (unopened) and was issued a full refund, very quickly.
Had loads of stuff over the years from RS - as good as they always are :-)

Antwoord van Richer Sounds - Middlesbrough
I originally went to curry's to get 2…
I originally went to curry's to get 2 TVs for the grandkids. Yhe service was terrible and negative so I left the shop. I called into Richer Sounds and the service was fantastic. I did spend more than I would have in Curry's but I did get better products without pressure sales. I was given options and good advice. Definitely recommended. Rather than the poor service from Curry's

Antwoord van Richer Sounds - Middlesbrough
Very easy to ask for and get what we…
Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.

Antwoord van Richer Sounds - Middlesbrough
Very professional staff and excellent…
Very professional staff and excellent advice and knowledge

Antwoord van Richer Sounds - Middlesbrough

Antwoord van Richer Sounds - Middlesbrough
Excellent service as always from the…
Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process

Antwoord van Richer Sounds - Middlesbrough
Great company to do deal with.
I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.

Antwoord van Richer Sounds - Middlesbrough
Purchase, click & collect of turntable
Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.
From the moment we walked in the…
From the moment we walked in the manager acknowledged us & let us know if we needed anything to just ask . We bought an audio technica direct drive Bluetooth record player & a pair of Bluetooth speakers . The gentleman that served us was helpful and carried our record player to the car outside for us . The speakers were delivered directly to our home a few days later . I will definitely shop here again as I build up my system. Thank you Richer Sounds Middlesbrough

Antwoord van Richer Sounds - Middlesbrough
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