Richer Sounds - Milton Keynes Reviews 

1.805
TrustScore 5 uit 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 556 Elder Gate, MK9 1LR, Milton Keynes, Verenigd Koninkrijk

  • 0333 900 0054

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.805)

24.926 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Richard at Milton Keynes was fantastic

Richard at Milton Keynes was fantastic. He spent lots of time explaining how to set up my new Cinema 50

18 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great company and very helpful staff

Great company and very helpful staff. Underrated i feel against the bigger stores but actually the staff are very knowledgeable and very often the deals and prices beat the bigger stores. Have used a few times now and will continue to from now on.
They have also been very understanding to some small issues i had one 1 product i bought from them which felt more like a personal service

30 november 2025
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

A First Class Service from the Professionals

There's so much to like about Richer Sounds, I've been a long time customer at the Milton Keynes branch, and the staff are always so helpful. I decided to buy a new CD player after mine finally bit the bullet after 30+ years of good service. This time around I did some research and opted for the Which? Magazine's best seller, a Marantz CD6007. I could have placed my order online, but I like visiting the shop, so after phoning them to reserve my new player I waited for my call to say it was in stock. I spoke to Gilbert originally, he's such a laugh, and I've struck quite a good rapport with him, something very few shop staff do these days, hence why I like RS so much. Nothing is ever too much trouble for these guys, and they will even pay for your parking when you visit the shop, now that's what I call a First Class Service! Thanks guys ;)

13 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

I just feel that you can really trust…

I just feel that you can really trust these guys, will definitely shop again

12 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent all round service

The staff at Richer Sounds are always polite, friendly and very knowledgable. If I am in the market for anything in audio visual, I always go to them. I have used at least 4 branches over the years and find them easy to deal with and buy from. Excellent service always.

11 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Knowledgeable and helpful staff.

My husband and I were helped to purchase the correct television to meet our needs. Gilbert was knowledgeable, patient and reassuring because of our specific requirements. All the staff were friendly and helpful. They also price matched.
Excellent service.

9 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Good service as usual

8 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Purchased a wiim vibelink amp(open box)via the telephone, Andrew the guy that took the call couldn’t have been more helpful, he even saved me an extra 20% off by signing me up to VIP. Amp was delivered quick and I couldn’t be happier with my purchase👍🏻

8 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Fabulous Service

I recently bought a Sonos Ultra Arc, Sub and rears from Richer Sounds and dealt with Adam and Aidan, both were absolutely superb, extremely helpful, great communication and delivery. I would highly recommend Richer Sounds, particularly the guys I had the pleasure of dealing with at Milton Keynes!

7 januari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

I purchased a Wiim Lite speaker at a…

I purchased a Wiim Lite speaker at a good price with the VIP membership. Helpful telephone sales. Fast delivery. Really pleased.

7 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

had an excellent fist experience

had an excellent fist experience. had no idea what i needed tv wise. telephoned in spoke to an advisor explained what I did and didn’t want to the guy was extremely knowledgable and patient and I was able to make the purchase over the phone. Tv arrived and was exactly what i wanted. will certainly be using these guys again and recommending them

5 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, and advice. Great delivery service, very happy with the TV we bought. Thank you.

3 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Great Service at my local Richer…

Great Service at my local Richer Sounds, bought an open box at a discount, and added a 6 year guarantee and went home.

Plugged is and it work ok, now I am learning how to use it.

2 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

All great

Second time I’ve reviewed this transaction. Used six year warrantee & and replacement tv now going well. Thanks Wayne & the team.

2 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Excellent Service from Adam - as always!

Adam is the standout performer in my view. He is always helpful and polite, and he provides the best customer service you could wish for. I've always been a supporter of Richer Sounds, but even more so because of people like Adam, who are an asset to this organisation.

30 januari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Fantastic service Fantastic prices

The guys at Richer sounds in Milton Keynes went above and beyond my expectations! Dealing first with me on the phone answering all of my questions and reserving the model I wanted - then opening the shop early on Sunday (Vip member) to go through everything about my new LG OLED TV purchase and then telling me I will be receiving a free LG soundbar and woofer which was the icing on the cake !! Absolutely the best place for outstanding service and quality equipment at the best prices available !

1 februari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Good honest opinions of staff

Good honest opinions of staff and did not seemed rushed at any point in choosing what i was after
A very good experience
I have used Richer Sounds for many years

30 januari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Eversolo Play purchasing experience.

I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

29 januari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Great product range .

Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

23 januari 2026
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Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review!

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