Richer Sounds - Oxford Reviews 

The members were knowledgeable and helpful and when I had issues with my new appliance they tried to help and point me in the right direction. The AV amp turned up when they said it would and I was given a one hour time frame, so I did not have to stay in all day.

Both Kaz and Damien at Oxford were helpful and knowledgeable. Shopping at Richer Sounds was a pleasure.

Great advice, great service, great kit and great prices

Right from the start of choosing which set of speakers I wanted to then having a demo in store to hear them was, as always, a great experience with Richer sounds.

Excellent advice and support in store. Fantastic product at a great price. Very happy and will be using Richer Sounds again!

Excellent customer service and support! This level of service is very rare. I went back to Richer Sounds for a different product, has retained its excellent service and benefits

Thank you Matt. Great sound test. I’m really pleased with my choice.

Kaz took the time to demonstrate the product I was interested in and then made it very easy when I was ready to purchase it a few days later by organising payment solutions and arranging delivery. All very prompt.

very knowledgeable

I have purchased all my hifi products from richer sounds (tv's ,sound bars ,surround sound speakers systems, earphones) they are a company that listens to your requests, advices the best suited products at the best prices. The backup and after sales support is beyond question. The best products at the best prices, you don't need to go anywhere else.

Matt was excellent throughout the sales process.
I was interested in a LG television but wanted a different speaker solution to that provided in the sales offer. He soon sorted out a solution and got back in touch every time he said he would.
Cannot fault Richer sounds - an excellent company.

The team was very knowledgeable and helpful. I gave them an idea of what I was looking for, and they provided a comparison of units in my price range, outlining the options I get and the pros and cons. It was refreshing customer service with value for money.

Very informative and patient

The decision to go to Richer Sounds Oxford was based wanting excellent unbiased technical advise on the items that I wished to purchase. T help in our decision making I felt it import ant to have good customer service with friendly courteous staff, available not during the decision and purchasing phase but confident that after receipt of the items the same quality of service would still be there. In all these aspects Richer Sounds delivered again and again. i am so pleased that I chose this company. Thank you to Kazans ,Ash, Paddy, Ash and all the staff at Oxford.

Once again Richer Sounds were as helpful as ever
Many thanks

Really helpful at every stage. Great advice presale. Great experience on collection. I had a little issue with a TV remote and that was resolved quickly and easily. Just non-stressful, friendly, competent service all the way through.

Very friendly and knowledgeable staff, was able to answer all my questions. Communication was good and quick delivery. The DAB radio and CD player work very well, just what I wanted.

Damien was so kind and courteous in helping me to decide on whether I should purchase the LG C5 and what size (I ended up picking 77 inch). He took me into the showroom and showed me various sound options which I am now considering. He was patient and not pushy in his demeanour. He allowed me to express my views and gave me factual information when required. His considerate approach is why I called back and ordered specifically from him over the phone and he helped me maximise my savings discount. He is a true asset to the company and I honestly wished other stores had salesmen like him!

Excellent service, really happy with purchases.😊

Quickly established that a product we had bought online wasn't functioning properly and issued a refund so we could upgrade to a different model.