Richer Sounds - Oxford Reviews 

Not being technically 'up to date' with all things audio I needed to speak 'face to face' with a real human being and not a robot. I had already been impressed with You Tube video's from Richer Sounds, so I called in to my local branch in Oxford. I was greeted by Ash who listened carefully to my requirements and then suggested I leave it with him to come up with solutions. He got back to me within a day or two and gave me his recommendations. I checked out the equipment online and it did look like what I was looking for. I got back to him and he arranged a demo for me. I was happy with what I saw and heard and agreed to purchase the equipment. In setting up at home I did come across a problem when attaching my existing ProJect turntable. I emailed Ash with my problem and he worked through the matter with me. Eventually I found the problem, nothing to do with the new equipment, and the matter was resolved. He, and the other members of staff I spoke to, were friendly, knowledgeable and patient, much better than dealing with a robot, or large company's that only have an interest in selling and not customer service. Well done Richer Sounds, you have a new fan.

Very helpful and checked compatibility of product.

Great customer service, lowest price available and super easy collection.

Staff listened to what I wanted to upgrade and advised a unit that, in their opinion, would integrate well with my existing set up. When I subsequently returned a few days later with technical queries about set up, the store manager Kaz, painstakingly took the time to clearly explain the intricacies to me. His help enabled me to complete full integration over the next few days. I was impressed with his technical knowledge without resorting to manuals. Well done!

So easy to place the order and the sales person was so helpful all the way through the transaction and very good range of products at good prices, plus free delivery. Excellent, would use again.

Helpfull, intelligent sensible advice. Best prices and six year warrenty in my case! Can't beat the service and deal. I will deal in future, without hesitation!

Very knowledgeable staff Matt was very helpful.

Fantastic Service and professional advice.
Love our new LG T.V.

upheld the price promise and even beat by a decent amount staff were excellent and quick to respond with great communication

The staff are knowledgeable and helpful , they allowed me to take time in choosing the right set up .

I have not tried the product yet, but purchasing required some research by Richer Sounds and this was all done quickly and efficiently

Excellent help and advice from Kaz. We're delighted with the new LG OLED TV he recommended. Fast delivery and excellent price, many thanks.

Absolutely Stars, great communication, advice to choose, staff very educated about electronics.

five stars, thank God we still have those normal shops which knows, what they selling.

Made to feel very welcomed and staff very knowledgeable and helpful

Had issues connecting the equipment rang the store who were very helpful and helped to solve the issue, we are now very happy with our purchase and Richer Sounds

One Argon Audio turntable later!
Excellent advice in the Oxford shop, plus a competitive price and a short delivery time made it an obvious decision.

Great customer service. Really professional and helpful.

It's always a positive experience dealing with Richer Sounds. Ash at the Oxford branch was very helpful and patient. I will definitely shop at RS in the future.
Happy customer

Very helpful guidance and advice. Listened to our requirements and came up with solutions. Overall a pleasant experience.

Did click and collect from my local RS. I didn’t realise what they mean is Click and wait and collect. Ordered Friday and had to take time off work on Monday to collect it - they should make it clear that you can’t collect immediately unlike most click and collect retailers. A shame as I wanted to support them rather than order off Amazon but not sure I would again