Richer Sounds - Prestwich Reviews 

Good communication with store manager.
In store discount and free sound bar promotion helped decisions.
Free delivery and 6 year warranty excellent.

Helpful shop staff , and what was said, happened

Went in store for some discussion around what kit to buy for my daughter and your staff member was helpful and informative. The item in stock that we wanted was incomplete in box, so another was ordered and delivered just in time for her birthday. She's seriously impressed with it.

Thoroughly enjoyed shopping at richer sounds my first experience shopping there very good customer satisfaction would definitely recommend. I wouldn’t think twice about shopping there again. special thanks goes to Ellis sales assistant for making the transaction very pleasant Mr. Leech.😁

My 50inch Samsung just went black whilst I was watching a programme , the next day I phoned Richer Sounds and told them about my TV and that I had a six year guarantee, it had 7 months left, they took my details and arranged for a replacement set to be delivered. It was brand new but an older model and I am well pleased with their service and speedy delivery and how helpful the delivery driver was.

Both Tom & Noah were really nice to deal with, most helpful. They put me onto Stephen Boyce for the installation again most helpful. Hopefully all will be good this time after a bad experience with another shop and equipment.

I wasn’t sure exactly what I needed. The staff gave excellent advice and I ended up with a speaker which suited me perfectly.

Fantastic experience! Ordered a turntable and speakers Sunday morning and they were ready for collection from the Prestwich store by mid day Monday. Staff friendly and helpful.

Richer Sounds offer great products, reasonably priced, and excellent customer service. Their knowledge and advice are second to none. I always make them my first choice.

I arrived at the Radcliffe store about 10 minutes before closing time on a Friday evening, delayed due to a crash on a bypass. Andy the store manager and his colleague (sorry I can't remember your name) where very knowledgeable and helpful and helped me get everything I needed to upgrade my AVR system. They stayed late and I must have been a pain on a Friday night. I usually shop at the Preston store, but parking is a nightmare. Richer Sounds is the only place I shop for my audio video equipment. Competitive pricing especially with the VIP deals, but most importantly very knowledgeable staff who will take their time to discuss your needs and advise what is the right choice. My only complaint about Richer Sounds is that the don't have a shop near Blackburn, I'm sure you could find a suitable premises to fill the gap for those of us who are between Preston and Manchester. I know you can shop online and delivery is quick, but you cannot beat the service of discussing your needs with knowledgeable about the products they sell and are more interested in selling the best product instead of the most expensive

I've used Richer Sounds for all my Tech, from Tv's to Soundbars, Speakers and Amplifiers. Never have i had a bad experience. The guys are so helpfull, and have the experience to explain the equipment, and specifics for your needs. On top of that, the great discounts you get, even more so from the V.I.P which is even more monet off. Also, if you see anything they have in the shop, or on line, which is cheaper, they will beat that price, which again, is a great money saver... all in all, i can't fault anything i've bought, or experienced at Richer Sounds, great people, great tech, low prices. 10 out of 10 😊👍🏻

Easy ordering great staff have been using this branch for over 20 years always great experience value for money and super guarantees

Excellent service from the company, all the people I had contact with were both helpful and knowledgeable and did the best they could. I would use Richer Sounds again without hesitation.

Excellent customer service.

Great service, even when I'm having problems with online banking, have been using Richer sounds since they opened their shop at London bridge.

A very smooth transaction with a very helpful member of staff. Thank you.

Went for an open box item that hadn’t been prepared, the team was very apologetic and got it sorted quickly. Turned out the item wasn’t for us and returned it with no quibble a couple of days later. They then discussed whether we’d be interested in trying something else out which might satisfy based on our feedback, which we took. Item was delivered the next day. Excellent service from Dom and the replacement item is just right.

Very helpful and friendly staff knowledgeable about their stock.