Richer Sounds - Watford Reviews 

Expert advice given impartially is rare these days, Richer Sounds make the entire experience pleasurable. Great brands at competitive prices but the difference is the service.

It's been a few years since I have bought something from my local store. New people but same honest 5 star customer service and advise that made me want to go back.

Haven't used the products yet as they are a Christmas gift.

Friendly, knowledgeable advice regarding a new OLED TV I was interested in. After placing my order, the TV arrived promptly (on the advised day) and is as good (brilliant) as I had hoped.

Heather who served me was very professional in her product knowledge.

1st class experience the staff more than helpful

At Watford I had great helpful knowledgeable friendly customer service, good stock and easy free parking behind the shop.

Good advice weighing up the options and giving confidence in the selection of an AV receiver. Nice price too better, than any online pay them a visit

I have been getting my Hi FI from Richer Sounds Watford for the last 20 years. I always find the staff to be knowledgeable and very helpful particularly Sami, Chris and Heather. I had a good demo of the amp I was interested in buying and bought it. Many thanks Ian.

I’d already seen the TV I wanted to buy on the website and it was the cheapest I could find on the internet. Went to see it but it wasn’t in stock at the store but I ordered it anyway on the Saturday afternoon. It was delivered the following day (Sunday) and is excellent. The service I got from Lloyd at Watford was friendly and informative, so I ended up going back a couple of weeks later and buying a Hifi system!

Good service, easy phone call to place order and collection went without a hitch , friendly staff and very helpful

Staff at the the Watford branch were very helpful.
Best customer service I've experienced in years.
Staff phoning you back when they say they will ie Heather. Anka. and Richard the engineer from Finita .

help with decision on speakers.
Very helpful , speakers match the receiver l have.

I really like everything about this company, except your delivery process. They can't say it's going to be from 7AM - 1300 or
1300 - 1900 eg. To be honest next time l will try another company first.
Also the staff can be a little patient if asking questions.

Excellent knowledgeable staff who gave fantastic advice.

Good Product. Quick and friendly delivery. Good Communications. Reasonable price.

I've used Richer Sounds for over 30 years and always had great service and prices. From my AV receivers (Denon, Sony and Yamaha) to my long serving Mordaunt Short Mezzo 6 floor standing speakers it has been a great experience. Always using until recently the Milton Keynes store and having an unhurried and friendly service from Lloyd and Mark (hello chaps!). Having now relocated I used the Watford store for a flat screen and greeted by the very same Lloyd from Milton Keynes, and still with the company. Service, knowledge and purchase was first class from start to finish and great to see someone who never steered me wrong previously.

Ordered Cambridge Audio CXC. No issues. Friendly, prompt and reliable service. Product great.

Very knowledgable staff. Been there many times before and will definitely come back.

Good equipment and arrived quickly