Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Toon meer
Bedrijf heeft geantwoord
Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Toon meer
Bedrijf heeft geantwoord
I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
117C St Albans Road, WD17 1RD, Watford, Verenigd Koninkrijk
- 0333 900 0037
4,9
Uitstekend
2K reviews
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Great service
Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.
20 januari 2026
Antwoord van Richer Sounds - Watford
Thank you for your 5 star review!
Helpful friendly advice
12 januari 2026
Staff who know the product I walked in…
Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.
13 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your feedback, great to read you were happy with our service.
Nice service from Lloyd at Watford RH
Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.
16 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your great feedback and for supporting local business.
The maintenance of the highest standards.
As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.
16 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
"Quick off the mark"
I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.
23 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Watford
Thanks for your feedback, great to read you were happy with our service.
Sound advice helpful staff
9 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your feedback, great to read you were happy with our service.
Helpful advice re digitising vinyl…
Helpful advice re digitising vinyl collection from non pushy staff who provided clarity not available online.Will happily visit again for future purchases.
13 januari 2026
My warfedale speakers from Watford richer sounds
Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.
10 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Simply the best tech advice
I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service
28 december 2025
Antwoord van Richer Sounds - Watford
Thank you for your wonderful feedback
Very easy to communicate with / discuss…
Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.
8 januari 2026
Antwoord van Richer Sounds - Watford
Thank you for your 5 star review, it’s lovely to read your comments.
Quick work
I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.
8 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Pleasure to shop at Richer sounds
Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.
5 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service all round.
5 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your kind review, we look forward to your next visit.
Very informative and efficient staff
2 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
40 Years on and still going back
40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements
2 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your 5 star review, we look forward to seeing you again next time
Another visit to my favourite shop.
I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products
3 januari 2026
Antwoord van Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really good customer service
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.
4 januari 2026
Antwoord van Richer Sounds - Watford
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Watford
Thank you for your 5 star review!
Very good Customer Service Shop…
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date
2 januari 2026
Antwoord van Richer Sounds - Watford
Thank you for your 5 star review, it’s lovely to read your comments.
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