RIGHTIO Reviews 

13.949
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Service was pretty good, phone answered on a Saturday and plumber came on Monday PM as agreed. They could have come out on the Saturday but it was not an emergency and the cost for weekends is more e... Toon meer

Beoordeeld met 1 van de 5 sterren

We had a blocked macerator. To resolve this, we needed to open it up and clear the blockage. Instead, Rightio's contractor just tried rodding/plunging it which did not resolve the problem - indeed A... Toon meer

Beoordeeld met 5 van de 5 sterren

we had an Engineer round to repair our leaking toilet by the name of Behdad. Excellent service from start to finish. Professional, reliable, and completed the work to a very high standard. Great commu... Toon meer

Beoordeeld met 5 van de 5 sterren

Made contact with company. Very polite call handler. Explained l had a problem with the header tank that was dripping water from the overflow pipe plus there was a leak coming from the tank itself. I... Toon meer

Bedrijfsgegevens

  1. Loodgieter
  2. Elektricien
  3. Gasinstallatieservice
  4. Ketel- en verwarmingsdienst
  5. Slotenmaker

Geschreven door het bedrijf

We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 28% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,4

Alle reviews

(13.949)

395 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Rubbish

Was flexible stall with discount .dignoised wrong thing to get fixed .bill was a disgusting price for 40 min visit,guy talked more then worked.never use righto again

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid do not use this company.

Avoid do not use this company.
Gave them a call to change a stop velve under sink the gland had a slight weep which he did stop by cranking it as tight as he could which is a no no.
Then we went out into the street to turn the main stop velve off i went back in house to check water had stopped but was still running he then said the velve in the street was vaulty and i need to call severn trent because water was still running he suggested putting a new stop velve above the old one which is poor practise so another no no all this whilst water still running which i said no and i still got charged £125 plus vat for him being here for 15 mins.
Severn trent came out 2 days later and confirmed nothing wrong with valve in the street so if you want to pay to have a job not done this is the company for you

19 juni 2026
Review zonder uitnodiging
Logo RIGHTIO

Antwoord van RIGHTIO

Hello Dawn,

We're very sorry to read about your experience and sincerely apologise that we didn't meet your expectations.

We understand how frustrating it must have been to feel that the issue wasn't resolved, especially after Severn Trent later advised there was no fault with the external stop valve. We take feedback like this very seriously, as we always aim to provide accurate advice and a high standard of workmanship.

We'd really appreciate the opportunity to look into this further. Please contact directly with your job reference or contact details so we can review the engineer's report, investigate what happened, and discuss your concerns with you.

We apologise again for your experience and hope you'll give us the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

I rang Rightio and the plumber came…

I rang Rightio and the plumber came out within two hours! He was polite and friendly.
The job was completed quickly and efficiently. I wouldn’t hesitate recommending Rightio to anyone. Great service from start to finish. 10/10

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Dear but do work to a high standard

They are pretty dear, but the service is very good indeed. The Lewisham plumbers/engineers come when they say they will, come with the parts, get the work done within the quoted time and leave everything working and tidy after them. Only gripe: he left the smart-controlled boiler switched to 'summer mode' and we had a chilly snap a few days after. Took m a while to figure out why I had no CH!

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Customer service is really good and…

Customer service is really good and staff are polite and thorough. Job was complete efficiently and quickly and have no complaints about the work. The only negative is it’s very expensive. I paid £300 including parts to fix a leaky toilet. Would recommend if you can afford a slightly more expensive service

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience with Rightio was…Fabulous company

My experience with Rightio was excellent from the minute I phoned them. Customer service was fab, call out was prompt, no call out fee and the engineer Owen was amazing if I could give him 10 stars I would!! Friendly, polite and very helpful.
Was extremely happy with the work and price and was so happy that I took out a Care Club plan with them so now I have peace of mind too. Well done Rightio!

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a burst pipe in the bathroom

We had a burst pipe in the bathroom. Rightio gave us the best quote and the engineer Hamid turned up on time and completed the job within the hour. This company is very efficient and professional. I would thoroughly recommend them.
S Flynn

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

On time

On time, and gave us an update about his arrival time. Replaced our faulty electric shower without difficulties. Pleasant and enthusiastic, Knowledgeable and quick.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An absolutely incredibly efficient service

An absolutely incredibly efficient experience. The answer the phone right away took down all my details and explained everything about the job and the fee. I was sent a reminder by text and telephone when the engineer was going to come. The arrived was very cheerful and fixed the issue in minutes. We are very grateful.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I'd give zero stars but web page won't…

I'd give zero stars but web page won't let me. Absolute charlatan of a company. Don't turn up when promised, misdiagnose serious issues, bombard with calls as each shift doesn't have full case details. Only interested in closing case off their system, not in fixing actual problem

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USED THIS CONPANY

DO NOT USED THIS CONPANY. AVOID, OVER PRICED. RIDICULOUS CONDESCENDING CUSTOMERS SERVICE STAFF.
What a joke of a company.
Check all work carried out by there so called plumbers. They TOOK all my copper pipes out of my bathroom. I only had a radiator fitted. Well over priced for it as well. WOW and the customer service even worse.
AVOID before you get ripped off.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Leaking washing machine inlet valve.

The engineer arrived on time and was courteous and efficient.
After completion of the job (a leaking washing machine inlet valve) the leak reappeared the next day. The engineer was easily contacted and picked up a new valve on route. This was successfully fitted and there have been no further problems.

18 maart 2026
Review zonder uitnodiging

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