I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Toon meer
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Lees wat reviewers zeggen
the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Toon meer
If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Toon meer
Bedrijf heeft geantwoord
Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy
Contactgegevens
1510 Castle Hill Ave, Unit #144 , NY , 10462, Bronx, Verenigde Staten
- 1-844-200-5522
- support@roamingmood.com
- www.roamingmood.com
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I got my cheaper flight from New York…
I got my cheaper flight from New York to Milan, thanks a ton Dave for helping me. I will recommend Roamingmood and Dave to all my friends.
Wonderful customer service i got…
Wonderful customer service i got cheaper fare, thanks a lot Dave!
DON'T USE THEM
Put a negative in front of the one. Found out my seat was sold the day before my flight but "another seat" was available on the same flight for triple the price. Representative was sarcastic and said they tried contacting me, which they didn't. Shortly afterward I have been receiving a lot of emails from foreigners with very questionable intent. This could be a coincidence but hadn't had those types of emails until I gave them my address.
Easy and helpful
Tom addressed my questions right away and was able to secure me a flight right away at an excellent rate!
Today is August 21st and I called…
Today is August 21st and I called roaming mood for a flight and Tom was the Agent who assisted me. He was so polite, patient and very professional and also worked hard to get me a great flight.
Thank you Tom!
Many thanks to Ben
Many thanks to Ben, he helped me with my ticket purchase and was very patient.
Ben is amazing
Ben is amazing, he was very attentive and clear about what was the best options for me. 100% recommended
I had booked my flight with Delta…
I had booked my flight with Delta airline. While the flight price change and wasn’t available to me. I got a call back from the agent which I didn’t picked. And when I called back I was connected with Tom. He explained to me the changes in price and was able to look up the cheapest price available within my time. He was very humble and honest about everything. Believe it or not, my next booking, I’m calling him. Thank you much very Tom for your service.
William
Ben did great customer service
Ben was the agent who helped me and he…
Ben was the agent who helped me and he was excellent and extremely courteous.
I purchased 2 airline tickets and still…
I receive wonderful customer service from Dave thanks RoamingMood 🥰
Tom was very helpful.
Tom Wilson was very helpful and very…
Tom Wilson was very helpful and very well spoken and answered all of our questions and concerns.
Buen atención a cliente 👌👌👌👌👌
Spoke with Ben and he is great!
I had a great experience with the…
I had a great experience with the service provided by Maximo, he was friendly, respectful and made my family's flight reservations in a very human and kind way, I would recommend Max and his team for future trips that I will make with my family Thank you and God bless you team.
Grateful for Lenny’s help
I was able to get a very reasonable airfare for our flight to Maryland . Lenny was very helpful. I tried to get our tickets online for days but Lenny got us the best price with just one phone call. Thank you for your patience and diligence in finding us a good airfare , Lenny. … Melody
I called and spoke with Tom he was very…
I called and spoke with Tom he was very helpful in getting me the best flight he took his time and explained everything to me…. Kudos to Tom on a job well done
I only give this airline a five because…
I only give this airline a five because of Alexi. I talked to three people prior to him that were less than helpful and the manager hung up on me. Now I am a human so I will agree that I was upset and was probably a little rude but Alexi stayed on the phone with me for over an hour and did everything in his power to make sure I was satisfied with my ticket and times. He bent over backwards for me and it’s people like him who show that it doesn’t matter where your from but being an American is in your heart not your accent. Because of Alexi I will get to go home and see my grandma and my uncles for the first time since I was a kid. A simple thank you isn’t enough to show Alexi how great full I am that he stopped at nothing to make sure I didn’t have to tell me grandma that I wasn’t coming. God bless you Alexi. You should be the boss. If I were to have done my review on the first person I talked to, the supervisor, and the manager I would have left 0 stars. But Alexi deserves no less than 5 of the biggest gold stars I can give him. Thank you Alexi.
Steve has been VERY helpful and very…
Steve has been VERY helpful and very patient.
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