We were recently looking for a flat in Bristol as our current landlord had sold the one we were living in, forcing us to move. We had looked at lots, held by different estate agents. Reuben Hotchkiss... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie21 Princess Victoria Street Clifton, BS8 4BX Bristol, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Seamless experience! Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any is... Toon meer
Bedrijf heeft geantwoord
Our rental was not clean upon arrival with moldy dishes in the dishwasher, grim on counters and floor, dog hair in the washing machine, sewage issues in the bathroom. They never sorted out our broken... Toon meer
Bedrijf heeft geantwoord
Outstanding service from Taylor Hepworth at Romans Clifton. I had had long standing problems with a previous agency which he sorted for me within a few days. Extremely professional and very friendly w... Toon meer
Bedrijfsgegevens
Over Romans - Clifton
Geschreven door het bedrijf
Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.
Book free sales valuation
Book free rental valuation
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Geschreven door het bedrijf
- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.
Contactgegevens
21 Princess Victoria Street Clifton, BS8 4BX, Bristol, Verenigd Koninkrijk
Genuinely local, truly expert
2,2
Slecht
25 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Special thanks to Taylor
Taylor was so helpful with letting my property, made the process super easy and stress free.
2 maart 2023
Review zonder uitnodiging
Antwoord van Romans - Clifton
Dear Lucy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Seamless experience!
Seamless experience!
Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any issues in the future !
Would recommend over other agents we’ve used in the past !
7 februari 2023
Review zonder uitnodiging
Antwoord van Romans - Clifton
Dear Becky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Romans Bristol
Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.
21 januari 2022
Review zonder uitnodiging
Antwoord van Romans - Clifton
Dear M R,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Exceptional Service From Scott Stevens
We moved into a property in Clifton, Bristol last year with Romans. Since our first interaction, Scott Stevens has been an absolute delight to work with. Scott has consistently been kind, compassionate, incredibly hard-working and has answered all of our questions promptly. In all the years I have rented, Scott has comfortably been the best letting advisor I have encountered. I honestly can't stress enough how easy he has made the process of moving into a new home for my partner and I. I could not recommend Scott more highly if you planning to let with Romans.
13 januari 2022
Review zonder uitnodiging
Antwoord van Romans - Clifton
Dear Rupert ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Great initially, but the continued support doesn't seem to be there
You can see from the other comments that it's all sunshine and roses when it comes to finding a place and getting the contract sorted (if you ignore the no deposit option that you're practically forced into). But once you're in, it's very hard to get hold of anyone
Potentially will be left 5 weeks with major repair work needed from day 1. Never had these problems when letting directly from a landlord.
7 december 2021
Review zonder uitnodiging
Antwoord van Romans - Clifton
Dear Chris
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.