Romans - Maidenhead Reviews 

20
TrustScore 4.5 uit 5

4,5

The Banking Hall 41 Queen Street, SL6 1NB Maidenhead, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you, George Steedman, at Roman’s Maidenhead, for your excellent negotiating skills in handling the sale of my property. I really appreciated our one-to-one meeting and the cappuccino! Y... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed with the colleague who came to provide a valuation for us and again on his further visit to go through the contract along with his colleague. All things explained well so looking forwar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Denise Hurn gave us some excellent service that wasn’t in her job description. She dealt with a leak in our property which is her job I believe in property management, but a couple of months later wh... Toon meer

Beoordeeld met 3 van de 5 sterren

They were good until the house sold and then didn't seem to care. They also lost my house key! Took over a week and lots of chasing to get the lock changed. The sales team were fab but once my ho... Toon meer


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoedinspecteur

Over Romans - Maidenhead

Geschreven door het bedrijf

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contactgegevens

  • The Banking Hall 41 Queen Street, SL6 1NB, Maidenhead, Verenigd Koninkrijk

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Uitstekend

TrustScore 4.5 uit 5

20 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(20)

162 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you


Thank you, George Steedman, at Roman’s Maidenhead, for your excellent negotiating skills in handling the sale of my property.
I really appreciated our one-to-one meeting and the cappuccino!
Your knowledge of the market and the local area was both impressive and reassuring, and it gave me real confidence throughout the process.
I’m happy to recommend you to other property sellers.
All best wishes.
G

13 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with their service

Very pleased with their service, great thanks to Faye for always being available. Truly appreciated!

7 mei 2025
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Romans Review

The lady and gent that came to us were direct, to the point and did not spend unnecessary extra time on unimportant issues.

23 april 2025
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very impressed with the colleague who…

Very impressed with the colleague who came to provide a valuation for us and again on his further visit to go through the contract along with his colleague. All things explained well so looking forward to an excellent service from Romans.

4 april 2025
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Steve

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very professional

I feel that Warren and Kelsee are real assets to Romans. They're both very professional, great communicators and very responsive. It was a pleasure working with them

25 juli 2024
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Alice

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lewis Debb's excellent service

Lewis Debb provided excellent advice and service from the very beginning of the rental process -- a friendly and fruitful collaboration where he made himself available at all times.

14 mei 2024
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Kewmars

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 3 van de 5 sterren

Not the best agent we have used

They were good until the house sold and then didn't seem to care. They also lost my house key! Took over a week and lots of chasing to get the lock changed. The sales team were fab but once my house sold and it was passed on to a new team whilt the purchase completed and surveys were run etc, contact ceased and for this reason I wouldn't use them again. I wanted updates and feedback and this was not available.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Good advice and information from Warren from the Maidenhead branch.
Easy to set up appointment and would highly recommend this estate agency.

4 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience selling with Romans

It's been a bit nerve-wracking being an overseas landlord / seller, but our sales agent, Warren, handled everything really well and kept us informed throughout the process. Kelsee, our move manager, was also fantastic at chasing everyone to keep the solicitors moving!

14 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good valuation. Proactive viewings.

I chose Romans Maidenhead because I felt that their valuations were more realistic and closer to market expectations. We then got to offer within 6-7 weeks which we thought was very good given the unpredictable market conditions.

I found Warren, Peter and Jacob to be of good character, persistent in getting qualified viewings and demonstrating a clear understanding of the local property market.

I would have no hesitation in engaging Romans again in the future.

26 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Denise Hurn gave us some excellent…

Denise Hurn gave us some excellent service that wasn’t in her job description. She dealt with a leak in our property which is her job I believe in property management, but a couple of months later when we were trying to hand in our notice for the property and were having trouble reaching the correct person she dealt with the whole thing. She also answered some questions we had, this is not her job which I think make me the service even more impressive.

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great agent for residential sales in Maidenhead.

The sale process went as smoothly as it could, and the whole Sales team in the Maidenhead branch were very responsive, professional, and helpful at all stages of the Sale.
In particular, Warren Hendry and his team made sure that all my queries were always answered promptly, and I also received great advice about the current housing market etc.

29 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No response, just talking to bots

No response. Nit reachable over phone. Just some junk emails and no respect for gdpr

11 februari 2023
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Jazeem Azeez,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

We have been with Romans about 6 months…

We have been with Romans about 6 months after a nightmare with our previous letting agents. They are really professional and are very quick at dealing with any issues. We recently had a leak from our upstairs neighbour and our property Jack Cracknell was able to get hold of the upstairs neighbour and sort it ASAP. I highly recommend Romans

31 augustus 2022
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Kristopher,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

I was so pleased with the property manager’s response

I was so pleased with the property manager’s swift response and he really helped solve our issues. Jack thank you so much

22 augustus 2022
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent

George was punctual, concise and we appreciated the time and patience he showed throughout our unique position

22 juli 2022
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Jake,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Pre sales and sale was good, post sales needs work

Pre sales and sale was good, generated a lot of interest, but once a buyer was in place communication was difficult and hard to get hold of updates and people. A few items we asked to be discussed with buyer never were and we had to get hold of buyer directly to resolve. Post exchange and completions we have not heard from the agents to confirm all went well other than this survey. Need to review overall communication through out process with customers.

3 maart 2022
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Angela Lewis,

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kimberly Garcia Jones the best property…

Kimberly Garcia Jones the best property manager you could ever imagine!! There is nothing impossible for her!!!

7 december 2021
Review zonder uitnodiging
Logo Romans  - Maidenhead

Antwoord van Romans - Maidenhead

Dear Helena Wołodźko,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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