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Beoordeeld met 5 van de 5 sterren

We ordered the Heritage Ottoman Small Double Bed. Delivery was within the estimated time frame and good communication on the day. Build was relatively easy but screws and bolts could do with being sep... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a bed in March 2025 with a 3-6 week wait time. After 8 weeks, no bed and no communication from RTG. When I contacted them they had many excuses (manufacturing, supply etc, as per other user ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

UPDATE NOV 2024 - Bank issued refund and are pursuing Room to Grow for fraud. SCAM - DO NOT USE. All positive reviews are fake. DO NOT PLACE AN ORDER WITH THEM! Reported to tradi... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT USE! ordered and paid up front for expensive bunk bed. never arrived, kept sending holding (seemed automated) messages saying experiencing delays with suppliers. Months later never arrived.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel

Geschreven door het bedrijf

The UK's leading on-line retailer of children's beds, furniture and accessories. Creating happy spaces for your child to grow, learn, develop and discover who they want to be. Our product experts will help you find the perfect bed and furniture, from bunk beds, midsleeper beds, high beds and storage beds.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

452 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,6

Alle reviews

(452)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Would give 10 stars if possible

Would give 10 stars if possible. Very happy with purchase. Strong sturdy bed, very quick delivery and assembly. The guy who built it was excellent and efficient.

22 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heritage Ottoman Small…

We ordered the Heritage Ottoman Small Double Bed. Delivery was within the estimated time frame and good communication on the day. Build was relatively easy but screws and bolts could do with being separated in advance and labelled as opposed to all being in one bag. Our son is delighted with his new bed and it looks good.

19 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Definitely did what it said on the tin…

Definitely did what it said on the tin so to speak. Good communication between order and delivery. Delivery service gave good communication and delivery was in the time frame quoted. The product was excellent and as advertised. Relatively simple to assemble. Definitely needed two people to assemble the high sleeper loft bed we ordered. Only negative comment I would make is that the company said 3 hours to assemble but in was more like 10. Happy overall with the product and service and would recommend the company.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Happy!

Ordered a Stompa single bed in white, which was much cheaper than on John Lewis. Bed arrived in 3 days. Good communication from delivery company. Good solid bed and easy to put together in a very small room. My daughter was very pleased with it.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a high sleeper bed with desk…

Ordered a high sleeper bed with desk and futon.
Easy to order. I received an email to say that someone would contact me within 5 days to arrange delivery and assembly. I had a call on day 5 and they arranged to deliver and assemble the bed two days later. The bed took one hour to assemble, and the men were very lovely. They took all the rubbish away with them and the bed looks lovely. Can’t fault the service. My only slight issue was that, the bed was slightly overpriced compared to other company’s. But other company’s didn’t offer the assembly service. So overall we are very happy.

5 juli 2026
Review zonder uitnodiging
Logo Room to Grow

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Beoordeeld met 5 van de 5 sterren

Easy shopping experience

Very easy website to navigate and get to the product you need. Was slightly cheaper than elsewhere and various specifications of the bed we wanted for my daughter were available. Delivery was arranged quickly and smoothly after the order had been processed and the we received the bed just a week after we ordered it. Product was of high quality as expected.

3 juni 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Wonderful bed

Wonderful bed
From the various options on the website, we found the one suitable for us. We are very pleased with the purchase!

22 mei 2026
Review zonder uitnodiging
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Beoordeeld met 4 van de 5 sterren

Great communication all the way through…

Great communication all the way through from placing the order.
Really fast delivery, very efficient.
Item packaged very securely and delivery went smoothly.
Item as described .
Would shop with Room to Grow again

15 mei 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Hadn't checked the trust pilot before…

Hadn't checked the trust pilot before ordering and would have likely put me off, however I ordered a matress and all went fine, admittedly it was originally due on the Wednesday but was rescheduled to the friday but not the end of the world! Good product, thanks!

1 mei 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Smooth experience, great products

I’ll admit, I was a bit skeptical after reading some reviews post-purchase, but my experience was actually seamless. I ordered a bunk bed with two mattresses and received an instant confirmation.
The communication was excellent: the manufacturer messaged me the very next day to book a delivery slot. They offered a window 15 days out between 10:00–12:00, and the driver arrived right at 10:00 sharp. Everything arrived in perfect condition with no missing parts or damage. The quality is exactly as described, and most importantly, the kids absolutely love their new beds. Definitely a 5-star experience for us!

13 april 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Good Experience for Mattress

I was a little worried before ordering anything from this website because of trustpilot point but i wanted take the risk because of price and product. I bought a mattress for my new born. The shipment was very quick and well packed.

3 april 2026
Review zonder uitnodiging
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Antwoord van Room to Grow

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Beoordeeld met 4 van de 5 sterren

reasonable experience, good mattress

Bought a Stompa mattress for my kid, which is great. Perfect little first mattress for her first "big bed".

Order process was straight forward, however after not receiving any shipping notification 5 days after placing an order, I reached out via email. Had a response back to say it'll be sent the next day, which it was and was shipped over night. A shame I had to chase, and given how quick shipping was done very much felt like it was done because I chased. Hence the 4 stars instead of 5.

10 februari 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, easy ordering system. Product as expected

9 maart 2026
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

2 Double bed with under bed storage

We ordered 2 double beds for our sons, we reached out to the company before we placed the order to see if they did military/blue light discount. Their response was quick and they confirmed they do not offer this but offered a complimentary 3%.
We then place the order, received email confirmation immediately and dispatch email with in days.
The delivery was directly for the manufacturer, but when I had queries, they got back to me quickly and with the information needed.
We received the beds within 2 weeks of ordering.
We are please with our service and communication we had and would happily reuse the company and recommend to friends and family.
Beds were hard to build but we managed, this was just our choice of beds and not paying for the building options. This does not reflect the company! Maybe just consider this service if you order a complicated piece.

25 februari 2026
Review zonder uitnodiging
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Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company.
They never sent the bed we ordered and said the refund had been paid when nothing appeared in our bank. Fraudulent company and it’s sad it’s still going and making children suffer. The positive reviews are not real.

25 april 2025
Review zonder uitnodiging
Logo Room to Grow

Antwoord van Room to Grow

I'm very sorry the previous owners haven't contacted all their customers due to them no longer in business. As we have advised all their customers, we strongly suggest you contact your card provider to do a chargeback or a section 75. The reviews are NOT paid for, if you had placed an order with us, you will see what service we offer our customers since 2003.

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