Rug Masters Reviews 

285
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.

Beoordeeld met 4 van de 5 sterren

Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... Toon meer

Beoordeeld met 4 van de 5 sterren

Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtenwinkel

Geschreven door het bedrijf

With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(285)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ordered easily with super fast delivery…

Ordered easily with super fast delivery . Rug was well packaged . Its of superb quality . Im a very happy lady

4 november 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

No faults no complaints very happy 😊

Absolutely out of this world no complaints makes the room look so classy and spacious staff also ACE service 💫💯💯💯💯

4 november 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 1 van de 5 sterren

The rug lived up to expectations so no…

The rug lived up to expectations so no complaints there. The delivery was a complete joke. Three times they emailed to say they were delivering followed by an email 3 minutes later to say we were not in. A complete falsehood! No way of ringing delivery company or ringing company supplying rug. Could only email supply company who in turn said it takes a few days to get replies from delivery company. Confused????? Felt very let down by both sides

3 november 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.

Beoordeeld met 4 van de 5 sterren

Customer services are spot with any…

Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. How the f#!k they are still operating is beyond me.

3 november 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Customer service

The customer service team are simply brilliant, I had an issue trying to order a rug but couldn't complete the order, so after calling and speaking with the team I was able to sort it out and apply the promotion discount too.
Brilliant Brilliant Brilliant!!!!!

1 november 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Stunning Rug

Beautiful rug. Love the different shades of purple, excellent quality too.
Ordered on Wednesday arrived Friday free delivery.
Will definitely order again

22 oktober 2021
Review zonder uitnodiging
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Lovely rug

Lovely rug. Fab colours. Amazing prices.. quick delivery. Thank you would deffo recommend.

18 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Very good

Very good, I really love

14 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Volkswagen type 1 rug.

I've recently purchased a small vw rug.
It was a fast delivery, the rug looked as described by the seller and shown on the website. I've been very happy with the quality and very good value for the product.
Highly recommended to everyone who is looking for a vw rug large door mat.

13 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Great rugs grandchildren loved them…

Great rugs grandchildren loved them good quality reasonable price 👌

13 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Love the product

Love the product
It was exactly as it was marketed

13 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company, delivery was quicker than stated, good quality rug best I've ever bought. I will be a regular customer

13 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing good quallity

The delivery was really quick the rug was packed well will defo be using again

12 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 2 van de 5 sterren
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.

Beoordeeld met 5 van de 5 sterren

Just as it’s advertised

Just as it’s advertised, the only problem is. The colour is more turquoise than teal. But still happy with my purchase

7 oktober 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, and good value for money

19 september 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Great rugs ,great service punctual…

Great rugs ,great service punctual delivery

15 september 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Fab customer service arrived next day…

Fab customer service arrived next day brilliant value for money

13 september 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Lovely quality

Lovely quality! Beautiful rug!

8 september 2021
Logo Rug Masters

Antwoord van Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer