Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.
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Lees wat reviewers zeggen
Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... Toon meer
Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... Toon meer
Bedrijf heeft geantwoord
Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.
Contactgegevens
Telford way, NN16 8UN, Kettering, Verenigd Koninkrijk
- 020 3983 6207
- info@rugmasters.co.uk
- www.rugmasters.co.uk
4,6
Uitstekend
285 reviews
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Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent carpet runners
Excellent carpet runners. Great quality and look great. 100% happy. Thank you!
2 september 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Quick delivery service easy to order,
1 september 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Easy to order and had exactly what we…
Easy to order and had exactly what we ordered delivered within a few days. Good quality too.
18 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent service i have been looking…
Excellent service i have been looking for the right leopard rug for a long time this is just what I wanted Good quality
18 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Really happy with rug masters product, quick delivery time and easy to contact company
So far I had a very positive experience with rug masters. After reading the bad comments on stock availability, I emailed them before placing an order to confirm if they had in stock the rug I wanted it. I received a response within 5' which is pretty remarkable. I received my order within a couple of days and the rug so far looks lovely. I would recommend rug masters.
17 augustus 2021
Review zonder uitnodiging
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Great service from my very 1st order to…
Great service from my very 1st order to my latest, I will forever use this company, quick delivery, great products, extremely happy
13 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Great products
Great products. Would recommend & use again. Customer service very helpful & organised return. Kept up to date at all intervals.
13 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Beautiful stair runners and quick…
Beautiful stair runners and quick delivery very happy 😊
9 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
love my new rug
excellent service kept up to date about my order & tracking.
arrived within 3 working days, rug exactly as described, and looks same as photos.
love my new rug.
8 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
I purchased a door mat which arrived in…
I purchased a door mat which arrived in good time. Good quality, and the colour is great. No complaints at all.
6 augustus 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Never received my order
Never received my order. When I chased, it was found to have been lost. Items now out of stock and no offer for replacement. I did get a full refund.
Nowadays, customers expect more from their customer experience. You order, it arrives and is what you expected without any faff.
20 juli 2021
Antwoord van Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Beautiful feel on u feet
15 juli 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
The rug was excellent just what I wanted
12 juli 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent service and quality
Excellent service and quality. I would recommend Rug Master to family and friends
11 juli 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent service
10 juli 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Good quality rugs
The rug didnt take long after i ordered it and it was good quality. It is good value for money will definitely order again
2 juli 2021
Antwoord van Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
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