RuneScape Reviews 

FOUR reasons to play any other game instead of runescape:

ONE) Ironmen. These so called "irons" should be renamed "exploit kings" because they get 10 times more luck by simple virtue of being immune to mtx drops, hump treasure trails with third party cheats called alt1 and runelite, and then they scheme to transfer ostensibly untransferable items with carnillean chest, or just de-iron after amassing billions worth of dyes, and this has grotesquely inflated prices of items more than buying gp with bonds you might have bought with dollars, but ALL irons are groupthink lockstep parrots of wrong opinion leading that impugns all "whales," labels themselves "crabs" proudly, and its nonsense. Utter rubbish. All irons should be banned from the VIP world, en toto, as a matter of course, and instead they mob VIP and pillory all "whales" all of the time. Its ridiculous. Any MMO with a "role playing" server would dismiss players not role playing, but Jagex will not dismiss irons from VIP which is -the- whale theme world. It makes me sick angry, and I have played for 20 years!

TWO) Flocking cheat clone armies that brigade you. Many many player moderators use flocking cheat software to play not one character, but twelve charactes that walk in phalanx clone formation. This is beyond grotesque, cringe, awful. Imagine some twitch girl trying to block all 12 clones every time, and her block list is capped at 500 entries. Then... imagine further that she politely confronts the army... they can "brigade" her by all reporting her for "Disruptive Behaviour" and it will stick because too much of the moderation is done by automation called "Mod Skynet" that is not even a real person... and if you appeal, it will review itself and find itself innocent of all wrong doing, and none of the humans in Cambridge ever even know what went wrong.

THREE) English opposition to "free speech." If you're an American player its not an if, but a when, that you offend the English. I will just give two examples. The English define "spastic" as ableist hate speech because handicapped kids get hazed in UK schools, and yikes! Thats bad, but... americans use the word like it means 'drastic,' and will commonly say "don't be a spaz" meaning "don't be so drastic" right? Seems like... okay that can't be so bad. Ha ha. You will get muted by the auto censor software for a day! Also true, another example, that the one guy, Andrew Tate, has had his name banned in the UK, so you can't try to argue with one of his fans and say "Andrew Tate is terrible" with impunity and not because you said he was terrible, but because you typed his name at all... you can get muted for a whole day! These are two things the English know, and agree to, and honestly... Americans might agree to it too, but they never tell us, so idk what they think theyre accomplishing. I had to sleuth up my own explanations by researching, and you might have to do the same. In short... you kinda don't want to talk to other people inside the game at all, and that makes it a very underwhelming MMO experience for Americans used to free speech.

FOUR) redacted. nuanced long explanation is too hard. in brief though... we do want to allow fan made NSFW stuff, but... we do not want predatory sugar babies. if you know then you know, but I just can't be the one to teach it.

CAVEAT: I read how everyone here impugns lack of customer service. I have had awesome service from the billing support team, and the longest anything ever took, in 20 years of playing was 2 days to resolve. The policies like allowing ironmen to exist, flocking cheats to be used by p mods, mod skynet to enforce british prudence, and absolute denial of the skin trade's presence... man... thats not bad customer service. thats bad policy, and we dont fix that with a few people who make a few grand a year. We need the top guy who makes 1m every year to get fired. Its been entirely their fault all along.

So my review as 20 yr addict: Be careful.

Some Mods violate their own rules then you get the ban hammer and loose multiple accounts for violating the same rules as said mods. They really need to look into their employee system. Crazy how they can violate it with little to no repercussions and it gets swept under the rug. This new jagex account thing is an attempt to fix it but a way for them to hit you even harder. DO NOT IMPORT YOUR OWN ACCOUNTS LEAVE SECURITY AT YOUR HANDS NOT THE DOWNFALL OF THIS SYSTEM.

Bots, scammers and no customer support.

Rs3 will last a few years, and then they will cash out old school runescape.

this game is awfull, invested with bots and Jagex (runescape) allows it. Worst company ever

BENCHSITTING TAKES TOO LONG TO GET TO 99????

Game only focuses on earning money. Plenty of bugs which they know about for months now and refuse to fix, but as soon as there is a bug where people could use money on they fix it instantly. Near impossible to reach customer service, they even call you names or threaten you as soon as you get in touch with them. Game crashes a lot only pay to win now. You het wromgfully banned really fast, a lot of corrupt moderators

I have an old RS account that they refuse to help me recover. I provided all the necessary information, but they denied it.

If you ever need to contact jagex support to get your account back, just remember they won’t help, nor will they ever hear you out.. I spent the past 3 weeks trying to recover an account from 2003 and I can’t even get one J mod to look over my info.

Terrible customer support. I have been banned for macroing or something while playing the game appealed it as done nothing of the sort. Also Said it was on old runescape when im playing rs3, my membership runs out in 2 days and surprise I got a 2 day ban... not able to contact any human about this either so will spend my time giving bad reviews

Great game until u need support...

One tip if you want to invest in this company, let them get their support department right first!

my account is locked for security.

To remove the lock from this I have to go into my old mail.
However, I have no way to do this.

Contacted the support department which is NOT there.
They are not real people and do not look at your question at all.

You can't give 0 stars otherwise Jagex would have definitely earned this one.

Ive played Runescape on and off since 2006 i decided to create a new account during the covid lock down and i levelled it fairly quickly to max, Sometimes this game is like pulling teeth the grind for any decent drops is pathetic you can go 500 kills without a single drop and when you do get that drop its some pretty crappy priced drop, Clue scrolls is another ive done way over 1500 clues up to now, not a single rare the best item ive received is a soul (or) worth 51m not exactly bank is it all im saying is your RNG needs to be better for the lower luck players when you look at someone in your clan who constantly gets the drops it just makes you want to quit this junk.

Good example ive gone 120 kills at AOD with 0 rare drops clan member starts AOD at 21 kills gets prausel book, 22 kills gets imperial core whats that all about

Not sure how much longer ill continue to play this game if my luck does not improve soon, just becomes a daily struggle of boredom.

Oh jagex staff are none exsistant they hide behind automated bots and love banning innocent players for no reason at all, They also made a tits up with the latest Hero Pass think when they actually seen the amount of angry players they rolled it back and disabled the use of p2w items

Opened a ticket about a bug that affected my account very negatively. I got an automated response from Mod Adrijana, who, from a quick Google search, appears to always do this. This CS representative should be reprimanded, if not outright fired for refusal to do their job. Jagex, your customer support employees are the public face of your company. You should ensure they do what they're paid to do.

Jagex locked my account when i used a new credit card for suspicious activities. I provided legitimate information to prove it was me. They denied me, after taking $80 for a year membership. I started the game in 2005. Thats how they treat their loyal, rule-following players.

The game is fun and all except they pay more attention to people buying gold than the actual bot farms themselves. Also, their customer support is by far the worst thing I have ever seen. A simple google search on how to submit a ticket is nearly impossible I had to go to their twitter account from a tweet in 2017 to get access to submit a ticket. When they answered me they must use some bot to type because they literally copied and pasted from there website which is not what I was looking for @ Mod Adrijana

Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach out to appeal their bans except an automated service that just rejects the appeal.

Perm Banned me for no reason. They told me i was botting and using a micro software or whatever, but i was using THEIR Runelite client through THEIR launcher and i was NOT BOTTING.like it or not, that is what i was using. I was present the ENTIRE duration. I was the one clicking the monsters to kill, i was the one picking up the items that i wanted, how is it illegal to attack until your hp goes low then flee to a safe area until recuperation??? I am going to share my experience on every well known website about runescape!!!

Terrible company with 0 customer support. Cant even change my own account's email cause of their stupid security. They will deny you even with all the correct information. See ya account that I worked hard on and still can login into but cant change email when jagex accounts comes. Reddit is no better and the mods on there cite stupid rules before even posting your review. If this is how things are run now, our future isnt looking good.

Terrible management. Their anti-cheating system doesn't work at all. My maxed account got banned for "botting" even though I've never botted in my life. I request a manual evaluation. My account name is "Ryoshi". You can check the username and see I've been playing the game on the same account since 2011, which is literally 12 years. Please fix this as I've spent literal years playing on this account just for it to get banned for no valid reason.

I played this game for many years and quit in 2007/2008. Now I remembered why I quit: Because Jagex bans people for no reason, they don't know the difference between bots and people. And they don't care and never will care. RuneScape used to be good until 2007/2008.