RunThrough Kit Reviews 49

Great service and great product. I loved the Shakespeare marathon and regretted not getting a t-shirt on the day so I ordered one, it arrived in good time and is the best fitting high wick t-shirt I’ve ever had. Normally event t-shirts are shapeless but this fits in all the right places and is scooped at the back so that it doesn’t ride up with a camelbak on. I want the shorts now!

I’ve been cheated! I placed my order in the 3rd of March and paid for shipping which was standard. The site says that delivery is super fast too! But till the 10th the order wasn’t even shipped. And I was leaving UK for a 6 month assignment so vacating my residence. I wrote to customer service asking for a refund or delivery before Thursday 14th. They sent me this note:
—-
Hi XX,

Thank you for reaching out. I understand the urgency of your situation. I've looked into your order #23XXX and have prioritized it with our dispatch team to ensure it's processed as quickly as possible.

“If the order cannot be delivered by Thursday, we will arrange for its cancellation and refund as per your request.”

If you have any further questions, please let us know!

Thank you for your patience.

—-

So they promised me delivery before the Thursday which was anyway a 10 day delay to their original promise or a refund!!

The order never got to me. And since then I have asked them for a refund with this email being shared but they have just maintained silence. The order was apparently delivered on Friday when I had already vacated the residence!

Cheated! 1 additional star for at least having the courtesy of first response. They deserve a zero.

Top is a very thin/cheap feeling material and I like other quality dry-fit products from other retailers. The sizing guide was WAY off which mean I now need to refund or exchange but there no info on how to do that other than ‘email us’??
They got my name wrong on the thank you note but the order was correct.

Really impressed with quality and loved the freebies and handwritten note

Good value.
- Love the running shirt, length makes it a stand out. Good fabric
- Hoody very comfortable. (Though writing this before I have washed it)
- Puffer Jacket very warm, comfortable and length a bonus. Zips are not high standard, had to fix one. But that was manageable and, hey, paid £49.50

Not only was my order delivered super quick but the quality of the merchandise is fantastic too! Very happy with my order

Bought 2 long sleeved tops - one thick and one thin - both fantastic quality and good fit. Love the thumb loops and just the right length on the body. Also came with a couple of treats and a personal note - lovely touch.

Great quality and communication from RunThrough. Never had any issues with them. Ready to place another order for more 😁

Great fitting .lovely colours
I have 4 now and they wash well and still look great

Great top from Runthrough
Fits just how I like
Quick delivery as well
Aldo thanks for the ‘Love Corn’ in the package.

Swift delivery and great top as usual. Good quality and perfect for running.

Lovely and friendly staff and amazing quality items. Chimere took her time to talk me through different sizing options to ensure I got exactly what I needed

Most easiest transaction out there I had order white socks as the website did say out of stock. However when I got in contact with the helpdesk. They change my socks and also update the website very promptly for other customers.

Thank you to Candice for sorting for me.

Thank from a voulenteer and pacer of Runthough. Great Company.

The best running shorts out there! As an experienced athlete I have tried and tested so many but these are my favourite! So comfy, great sizing and perfect colours!

Terrible experience. Ordered several weeks ago. No communication, no explanation for delay, no response to emails or social media messages. No refund available. There is no telephone contact number either which doesn’t install much confidence. Don’t trust them and I’ll never encourage anyone to buy from them.

Absolutely loving my new RunThrough hoody! Perfect to wear before & after a run! Sizing on the clothing is spot on.
Easy to use website, delivery is fairly quick.

We have used RT kit for our staff kit as well as our teams running kit. RT have been very helpful will organising this for us and personalising it to our needs when possible. Big thanks to the RT team

The runthrough kit is so stylish and comfortable. I love running in the shorts and tops and have just ordered the padded jacket which is so cosy and warm. Orders arrived quickly. Would highly recommend.

My order arrived promptly and was neatly packaged. The reflective gilet is great! It has useful pockets and, although it just looks grey, it has an excellent glow in the dark making me much more visible on those twilight outings. I have even found a use for the zip up bag it arrived in!

I recently attended an event in Cheshire, it was raining and I’d forgotten my jacket. I purchased a reflective jacket. Wow, kept me warm and dry. Brilliant for night runs too. The kit lady was so helpful and allowed me to try on! I’ll be returning to buy a long sleeve top at the next Tatton race. Thank you RunThrough