Salus Saunas  Reviews 

Sales & delivery people were very nice, assembly was easier than expected, we are loving our sauna.

Overall very happy with final product!
- Arrived in a timeline manner.
- Customer service helpful
- Monarch is a nice sauna, looks great.
- Built solo in garage, took 15-20 hours to dial in things correctly.
- Huum heater 7.5 KW - this is the best part. (recommended per company 6kw, I was able to get 7.5, which I am grateful for as it heats up quick, holds heat, and exactly what I was looking for with high heat and steams well.
- It actually does get to 230 F not that that is needed, but could never find any reviews on the HUUM with people going for high heat.
- Found local electrician to install subpanel with 40watt, he wired the entire thing from box to control, new outlet for LED, emergency shutoff, heat sensor, and door sensor.

-HUUM 7.5KW Heating times
Starting at 66 F
120 F, 8 mins
140 F, 18 mins
160 F, 24 mins
180 F, 32:37
198 F, 40:05
200 F, 41:15
205 F, 43:00
210 F, 45:20
215 F, 47:52
220 F, 51:00
225 F, 54:05
230 F, 56 mins 22 seconds, pretty solid.

- 2 people is reasonably comfortable on top bench but somewhat tight (one person gets closer to heater, I am 5'10, 185 broader shoulders for reference).
- Not very comfortable for 3 people (2 on top one on bottom - very tight, but can be done, if wanting 3 people this design is small, I would go bigger.)
- Overhead wont be able to stretch fully out. Little tight with stretching room with the small bench in front and the space left between heater (So if looking for good stretching room I would go bigger or deeper model.)
- Cant fully lay out on top bench, but could lay down and bend knees.
- I mostly use for one person and my space limitations I understood these space limitations going in, so for me it works great, but do wish I could stretch a little easier.

- Precision of wood cuts some were off and some wood pieces were warped, requiring modifications to make things fit (which is the reason for 4 stars)
- Instructions pretty straight forward, couple confusing steps that added a few hours in total time.
- Attempted to dial things down to the T with laser leveling etc.
- Door and some of the pieces surrounding door did not allow the perfect fit.
- Door when standing on a flat level surface closed on top, slight opening on bottom (layed it down fully closed, used the hinge adjustment instructions, got it closer, but still was off, checked leveling etc (heats fine and retains heat regardless, but ended up putting some gasket towards bottom). But would say that something was off on the manufacture side (This added the most time to the build time was trying get the door and glass panel walls perfect).

- Service was great, they helped talk to electrician.

- Would I recommend absolutely, I love the final product.
- It's only been 3 weeks. Don't plan on burning out the heater at 230, but had to test it after I had done multiple sessions prior to hopefully break it in.
- Otherwise hoping this thing last for many years and I am pleased!

Professionalism

George was awesome. Super helpful.

It was a pleasure dealing with George. He was very prompt in addressing my questions and concerns regarding a sauna that I had purchased some years ago. I needed a new part and shipping was prompt and worry free. Lines were open for communication throughout the entire process. Thank you George!

Been a very long road from start to finish with many hiccups but Angelle, Sam and George have been great. George in customer service was unbelievably helpful and delivered exactly what I needed to resolve issues large or small. Sauna is beautiful and works great! Huge thanks go out to George and his crew at Salus

Easy order and delivery. Easy to set up.

Very helpful. They respond quickly to questions. Orders arrive quickly and in perfect condition.

Awesome experience start to finish. Their sales, delivery and service teams were top notch. Equally impressive was the quality of advice and product. I chose a complex build/location and the team helped me patiently months before through months after the purchase. And the end product is INCREDIBlE. My family and I have been enjoying our new large outdoor sauna in the snowy northeast almost daily. The experience and result exceeded my lofty expectations.

Que fue buena experiencia que lo recomiendo muchísimo buen servicio

Amazing good job

Thank you for the great customer service

Very helpful. Kudos to Sam.

Very responsive and helpful. Also they followed up to make sure that it got delivered and that everything was in great condition

I ordered a sauna from Salus Saunas after receiving written confirmation of stock and delivery. The company later cancelled the order without cause and held my funds . After multiple attempts to resolve the issue, I’ve filed complaints with the BBB and Washington Attorney General.

Consumers deserve transparency and reliability in large wellness purchases. I cannot recommend Salus Saunas based on this experience.

Amazing level of service, the process was so seamless! Highly recommend!

Found the perfect sauna for my back patio at Salus Saunas. The team was incredibly helpful from the sales process through the install answering my endless questions with patience and expertise. The quality and look of the sauna turned out amazing. Better than my lofty expectations. Would highly recommend Salus Saunas to anyone interested.

Awesome sauna but even better customer service

The only company I will buy a sauna from! Huge shout out to George , couldn’t have built it without him and his help. From start to finish the company and customer care was top notch. Best sauna I’ve ever used! Highly recommend

The customer service that received thoughtout my entire transaction has been amazing. They are so friendly and accommodating. Thank you. I love our sauna. It has been a hit here at our business.