Sarah Layton Reviews 

I was looking for matching earrings to a Vivienne Westwood necklace I bought years ago and was very pleased to find them at this lovely jewellers! So many exquisite items to suite many tastes, the customer service was very welcoming keeping me informed of my delivery (which was very quick) so I thoroughly recommend buying with confidence.

A great range to choose from. Easy to navigate website. Efficient service, my order arrived on time.

Thought by using a small run shop it would be far better. Had 2 items of jewellery on finance and returned 1. This was 7 weeks ago and confirmation of the return was emailed but still being charged as not cancelled through the finance company.
Emails are no longer being replied to and have spent over a month calling emailing trying to sort. To be told the company is in the same situation isn’t helpful when it isn’t the company paying for items they no longer have!
No idea what I can do and the finance company are in constant contact so a very expensive mistake.

My experience was excellent. Dealt to perfection by James. Would not go elsewhere.

The staff are so friendly and helpful and it's a pleasure to shop there. There is something for every pocket and their jewellery is beautiful. They also do watches and other items. The showroom is immaculate and I would recommend them 100%. As a disabled shopper they always ensure I can be seated and make sure I'm comfortable. All in all a great shopping experience.

Great service. No pushiness or pressure.
Just a pleasant buying experience

Custom made jewellery at request.

Purchased a Hamilton Murph watch for my sons 21st as he is an avid Intersetellar fan. The purchase was painless from start to finish with regular updates as the watch was on back order. The watch was competently priced and arrived gift wrapped and perfectly packaged. I have no complaints at all. 5 stars all round. Thank you

Polite & helpful staff with plenty of choice of nomination charms.

Arrived quickly, packed well, gift wrapped, which was a nice touch .

Perfect and delivered quickly

Service was great fast delivery really helpful. Just a bit gutted this morning when I seen it had dropped another hundred pounds I only added it for four days.

Fantastic service every time. Makes choosing a gift for a loved one easy.

The staff are so helpful and knowledgeable but they are not pushy. A pleasant experience and will recommend to friends.

Excellent customer service- made to feel welcome and given 💯 attention.

I though I supposed to get the daisy box as shown. I guess the list on the website mislead the customers. The only reason I bought it at the first place was because of the special edition box. I'm truly disappointed as it was supposed to be a gift. You can imagine how disappointed am I waiting for the special box all day just to see I got the basic box not the limited edition that supposed to come with the special edition bracelet. However, the bracelet was beautiful and maybe a bit thin

Absolutely amazing service from Sarah Layton.
I ordered a necklace as a gift from my Mum for my 60th Birthday. When it arrived, I loved it, but felt it was a bit shorter than I'd hoped. I contacted Sarah Layton by email & they came back to me right away with the suggestion that I could have a bit added to the chain by their jeweler. I hadn't thought of this.
Sue was fantastic organising this & keeping me updated. When it I arrived, I was absolutely delighted & so happy with it.
5 stars to this Company's customer service & quality of product.

Impressive price for a competitively priced watch…. Excellent packaging, which is always great for any item and finally - Royal Mail Special Delivery has got to be the best service….. All in all a very positive shopping experience….. thank you

Excellent service throughout.