New front door to replace arched cottage door. Whole experience from initial enquiry through to installation was delivered with a friendly and professional service. The quality of the door and the pr... Toon meer
Bedrijf heeft geantwoord
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Very good experience with this company! They were honest about the work needed to install quality windows and it certainly feels like they undertook the right work for it! Good service, good Ac... Toon meer
Bedrijf heeft geantwoord
It's been a total pleasure working with this company. I needed a new front door, and from beginning to end everything ran smoothly- budget never changed,and schedule on time, all involved were totally... Toon meer
Bedrijf heeft geantwoord
Arrived on time polite, friendly clean and efficient,good service from Rich Toby and Harry would recommend great job ! Sue Johnson
Bedrijfsgegevens
Over The Sash Window Workshop
Geschreven door het bedrijf
The Sash Window Workshop are a multi-award-winning company that was established in 1994. We specialise in traditional, energy-efficient timber windows and doors. Handcrafted in Berkshire we offer an installation and draught proofing service across London and the South and a supply only service nationwide.
Our products and services include:
- Replacement Timber Sash Windows
- Replacement Wooden Casement Windows
- Timber Doors
- Secondary Glazing
- Draught Proofing and Overhaul
We understand the importance of providing excellent customer service and a high quality product, and are proud that around half of our orders come from previous customers or recommendations.
We design and manufacture elegant, thermally efficient windows and doors to suit your home. Excellence and attention to detail extends into everything we do.
We are also proudly recognised as a Which? Trusted Trader.Our replacement Accoya windows and doors come with a 50 year anti-rot guarantee.
Contact us today on 01344 868 668 for a free, no obligation site survey and quotation.
Bespoke Timber Window and Door Specialists
Geschreven door het bedrijf
- We pride ourselves on delivering exceptional craftsmanship, unparalleled service, and innovative solutions.
- We offer a wide range of timber windows and doors to enhance some of Britain's finest homes. Our Values -Craftsmanship: We believe in the art of creating high-quality products that stand the test of time. -Service: Our dedicated team is always here to provide you with the best possible experience. -Innovation: We continuously seek new ways to improve and innovate, ensuring that we stay ahead of the curve. -Sustainability: We are committed to sustainable practices that benefit both our customers and the planet.
Our Guarantees For Your Peace of Mind
From our workshop in Berkshire to your home and from paint and glazing to joinery and anti-rot timber - all our work is guaranteed so you'll know you've made the right choice with The Sash Window Workshop.
Contactgegevens
4 Kiln Lane, RG12 1NA, Bracknell, Verenigd Koninkrijk
- 01344 868 668
- info@sashwindow.com
- www.sashwindow.com
TIMBER WINDOWS AND DOORS
4,6
Uitstekend
203 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Super professional firm with great quality products
We had a number of windows replaced all over our house as well as our front door. From the first survey, we were thoroughly impressed by the professionalism of the Sash Window Workshop and the range of options they had available. They also installed over a period of 3 days, working extremely hard and also being very thoughtful with regards to mess and noise. The windows are fantastic quality and any post instalments issues have been dealt with effectively. We would definitely recommend!
16 juli 2025
Antwoord van The Sash Window Workshop
Dear Mrs Stone,
Thank you for your review. I have passed your feedback onto everyone who worked on your order.
I am delighted to hear that you are so happy with the service that you received from all involved.
Thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Don't clean up
This company replaced the windows of a flat in my block on the 2nd floor. We live in the basement. I am sure they did a good job, but it is shoddy that they didn't come down and clean up all the crap that had fallen from the windows at the front an back of the property during the install, but rather left it for me to do when home from work! One star!!
8 juli 2025
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
8/7/25: Thank you for making us aware of the issue you encountered. I have messaged you privately to ask you to share more information so I can investigate and respond appropriately. I hope to hear back from you when convenient.
10/7/25: Thank you for supplying your contact details. We have investigated as a matter of urgency and will be writing to you privately.
Professionalism from beginning to end
From the initial quote through to installation, the Sash Window Workshop demonstrated extreme professionalism.
We received several quotes before selecting SWW. One of the key deciders in choosing SWW was Paul's enthusiasm and knowledge at the initial meeting. Paul spent time explaining the process, offering suggestions, responding to our changes and providing clear quotes. This was followed by precise measurements by Chris who also offered some practical additions for the replacement door.
Special shout out has to go to the team of installers lead by John and Shane. They respected the property laying sheets, helping to move furniture and cleaning up after work each day. The team worked extremely hard in the recent high temperatures, which is a credit to their professionalism.
We are really pleased with the finished installation and several neighbours have commented on how great they look!
If you are thinking about replacing windows or doors you must consider SWW.
27 juni 2025
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Thank you for taking the time to leave us such a positive review, it is much appreciated.
We are delighted you had such a great experience and are pleased with the work carried out by our dedicated team. Your feedback has been shared with all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Richard Dollar
Managing Director
The Sash Window Workshop
Great experience
Great experience from initial quotation to after sales service. It's clear that they are a very well organised company and a strong team; everybody was well coordinated with each other and most importantly the windows look great.
13 juni 2025
Antwoord van The Sash Window Workshop
Dear Mr Foster,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that the quality of the work was excellent and that you were happy with the service provided by our teams. I will pass your feedback onto all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent workmanship
The Sash Window Workshop have excellent installers who do a very professional job. Shane installed French doors and windows in my home which fit perfectly and work perfectly. The double glazing keeps the cold out, and there’s no longer dust and dirt coming in from the street. Everything hinged on taking very exact measurements at the start.
Monica Gurney
6 maart 2025
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear Ms Gurney,
Thank you for leaving us a review on Trustpilot. I am delighted to hear that you are so happy with your new windows and French doors. I have passed your feedback onto Shane and everyone involved in your order.
Thank you for continuing to trust us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent quality work
Excellent quality work; great fitters; windows and doors look fantastic
28 januari 2025
Antwoord van The Sash Window Workshop
Dear Mr van Limborgh,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that the quality of the work was excellent and that you were happy with the service provided by our fitting team. I will pass your feedback onto all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Well Oiled Machine
We wanted to get double-glazing on the sash windows in our living room. We got 5 quotes and decided that the Sash Window Workshop were the best. The salesman, Daniel, really knew his stuff. He clearly has a real passion for all things wood-related. He suggested we replace the sashes only as the frame was still in good working order. The quote was roughly the same as other companies of similar quality gave. After the quote came the survey and after that the installation. There was good communication throughout and they are clearly very organised. They have good customer service and after-care. Installation was very efficient and we are delighted with the final product. So much so that we have decided to get more sashes replace with TSWW.
11 november 2024
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear Mr McGrane,
Thank you for your review. I have passed your feedback onto everyone who worked on your initial order.
I am delighted to hear that you are so happy with the service that you received from Daniel and from the rest of the team. I am also glad to hear that you are delighted with your new double-glazed sashes.
Thank you for continuing to trust us with your business. We look forward to installing more double-glazed sashes for you in the coming weeks.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent job
Totally satisfied with the quality of the works (manufacturing and installation). Their quotation was very thorough and without any hidden charges. The technicians arrived exactly on time on both dates/visits. On account of the existing windows construction additional lazer dimension measurements were required necessitating a second installation visit that was not anticipated until the existing window frame was partially removed. The technicians covered all existing room furniture with plastic dust sheets and were professional in their work as well as clearing afterwards. Manufacturers are strongly recommended and trustworthy.
17 december 2024
Antwoord van The Sash Window Workshop
Dear Evan,
Thank you for your review on Trustpilot. I am delighted to hear that you are totally satisfied with the quality of the work and that you would strongly recommend us.
We do our utmost to deliver the highest standards of both product and service, so having positive feedback makes all the difference to us.
I would like to take this opportunity to thank you for trusting us with your business. I will pass your feedback onto everyone involved in your order.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Reliable and professional & skilled
A very reliable and professional company with skilled staff with polite and tidy fitters. Over a number of years Sash Windows have replaced all the windows in our house, they all work perfectly and look fantastic - in fact as good as when fitted!
26 november 2024
Antwoord van The Sash Window Workshop
Dear Mr Brown,
Thank you for taking the time to leave us a review on Trustpilot. I am delighted to hear that you are happy with the service that you have received and with the windows that we have replaced for you.
I will pass your feedback onto everyone who has worked on your orders.
I would like to take this opportunity to thank you for continuing to trust us with your business. I hope your windows serve you well into the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
A top class service from beginning to end.
We are delighted with our new front window fitted with acoustic glass. It has rally dampened the noise from the street. The fitters were punctual, efficient and tidy. A top class service from beginning to end.
15 november 2024
Antwoord van The Sash Window Workshop
Dear Jeremy,
Thank you for your review. I am delighted to hear that you are happy with your new windows and that they have reduced noise from the street.
I will also pass your feedback onto the fitters who carried out the work for you.
Thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent service and product
Having already had some replacement double glazed sashes in our windows a few years ago, we have now had 2 sets of patio doors fitted into a new extension. Excellent help in working out the optimum design to suit the house of the late Victorian, early Edwardian period. The fitting team were again excellent, the doors were installed and look amazing, and everything left neat and tidy when complete. Excellent service and communication from start to finish. A visit to the workshop to see how they make the doors and windows is very informative and really worth taking the time.
24 oktober 2024
Antwoord van The Sash Window Workshop
Dear Mr Taylor,
Thank you for your review of the work that that we carried out for you.
I am delighted to hear that you are so happy with your new doors and that the service you received was excellent. I am also glad that you enjoyed the workshop tour and found it informative.
I would like to take this opportunity to thank you for continuing to trust us with your business.
I will pass your feedback onto all involved.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Professional and effective
At all times professional and responsive the Sash Windows Workshop provided extra diagrams in support of our planning application for Conservation Area consent. They arrived on the due date with three, rather than the one fitter expected. The result was that they were finished and cleaned up shortly after lunch, rather than the three days expected. They were at all times courteous and professional.
The result exceeded our expectations, both in the veracity of their like-for-like re-creation of the original windows and in the effectiveness of the double glazing, draught proofing and burglar protection. We would use this firm again, but don't expect to have the need.
21 augustus 2024
Antwoord van The Sash Window Workshop
Dear Alan Scadding,
Thank you for your online review on Trustpilot.
I am delighted to hear that the result exceeded your expectations and that you were also happy with the drawings provided to support your planning application and with our fitters that carried out the work.
We do our utmost to deliver the highest standards of both product and service, so having positive feedback makes all the difference to us.
I will pass your feedback onto everyone who was involved in your order. Thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Your drivers are disgusting aggressive…
Your drivers are disgusting aggressive road rage brutes. HV22FLB on 23rd July 2024 at 16:15 on A316.
23 juli 2024
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Thank-you for your feedback Mr Bonfield. We are conducting an internal investigation and will take appropriate action.
smooth sailing from start to finish
A truly excellent and delightful experience. I was a little concerned re the upheaval and whether there would be any issues, but at every stage the staff were obliging, informative and really helpful. The installation went well and was over in 2 days and a follow up problem was dealt with quickly and easily. Highly recommend!
28 mei 2024
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear Dr Toye,
Thank you for taking the time to leave us a review on Trustpilot.
I am delighted to hear that you were so happy with the installation and the service you received. I am also glad that you would highly recommend us.
I would like to take this opportunity to thank you for trusting us with your business. I will pass your feedback onto all involved.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Great customer service; gorgeous sash windows
I have now had my sash windows in place for a year and I am really pleased with them. They made a real difference to the warmth of my flat over the winter, I'm not troubled by sound from the busy road outside, and the also look fantastic! I was particularly grateful for the really excellent service I received. There had been a misunderstanding about design (my fault) and the company went over and above to resolve it so that I was happy with the end result. Everyone I dealt with was really pleasant and professional. I recommend them!
28 april 2023
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear Elizabeth,
Thank you for your review of your sash windows on Trustpilot and for recommending us.
I am delighted to hear that they have made a real difference to the warmth of your flat and the sound from the busy road. I am also glad to hear that you are so happy with the look of your windows and with the customer service that you received.
I would like to take this opportunity to thank you for trusting us with your business and I will pass your feedback onto everyone who worked on your order.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Incredible company to work with
Everyone in the team at Sash Window Workshop was professional from the very start, with thorough sales and quotation service talking through options, timelines and the process. Measurements were absolutely fine tuned at the next stage, and made the installation process smooth. The team who expertly installed the windows were brilliant - and even finished a day earlier than planned. I can't thank you all enough, and will gladly recommend the Sash Window Workshop experience to anyone!
24 januari 2024
Antwoord van The Sash Window Workshop
Thank you for taking the time to leave a review of work that we carried out for you. I am delighted to hear that you were so happy with the service that you received. I will pass your feedback onto everyone who was involved in your order.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Not cheap but worth every penny
Outstanding craftsmanship, service and very professional installation. This is the second order from the company and I can highly recommend them
15 maart 2024
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear David,
Thank you for your Trustpilot review.
I am delighted to hear that you feel your new windows and door were worth every penny. We do our utmost to deliver the highest standards of product and service, so having positive feedback makes all the difference to us.
Thank you for continuing to trust us with your business. I will pass your feedback onto everyone who worked on your order.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Replacement Windows
Installation engineers turned up exactly on time. They were very polite and made sure they understood the detail of the work to be undertaken. They left me informed of progress and any issues. The work was undertaken professionally and completed within the time scale indicated and the completed works exceeded my expectations. Great job, well done!
6 februari 2024
Antwoord van The Sash Window Workshop
Dear Hugh,
Thank you for your review of the work that we carried out for you.
I am delighted to hear that the installers were helpful and professional and that the work exceeded your expectations. I will pass your review onto the installers who worked on your job and their manager.
Thank you for trusting us with your business. I hope your windows continue to serve you well.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Amazing quality and service
The company was very professional from first instruction to fitting. They provided excellent drawings to assist with historic building consent which very few companies do. When we received consent they provided an accurate date for installation and turned up to install early on the assigned date. The installer Ryan was efficient and did a marvellous job of installing the window into an uneven wall. The window is of beautiful quality and looks amazing in our new bathroom.
2 februari 2024
Antwoord van The Sash Window Workshop
Dear Ms Sage,
Thank you for taking the time to leave us a review on Trustpilot.
I am delighted to hear that you were so happy with the service that you received and that the window looks amazing in your new bathroom.
I will make sure that your review is passed onto Ryan and everyone who worked on your job. We do our utmost to deliver the highest standards of product and service, so having positive feedback makes all the difference to us.
Thank you for trusting us with your business. I hope your new window continues to serve you well.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
DANGEROUS Company Van Driver
Driver of Company Van MW23 OSF, horribly dangerous driver. Causing many dangerous situations driving on Motorway M4 into Bracknell using A329. Driver should be banned from driving and with that kind of behaviour I would never seek service from this company. Van registration has been reported to police for dangerous driving.
2 februari 2024
Review zonder uitnodiging
Antwoord van The Sash Window Workshop
Dear Sladdi,
Thank you for raising our attention to this.
Rest assured that we are currently investigating this and will be taking the appropriate action.
If you would like to discuss further, please send us an email to info@sashwindow.com, with your contact details, for the attention of the Installations Manager.
Kind regards,
Richard Dollar
Managing Director
The Sash Window Workshop
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