Good products, easy website, market prices. All good until you need customer service. Then it all falls apart. Just simply unhelpful at every juncture. Perhaps the owners of this business will som... Toon meer
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Lees wat reviewers zeggen
Second time of purchasing from SMCC. Purchased a Hansgrohe mixer tap on both occasions. I phoned through to an advisor who was very helpful (wish I could remember her name!). Delighted with the produ... Toon meer
As my original was faulty, I ordered a Type One 7.5 metre "granny charger" cable for my Mitsubishi Outlander, costing over 30% LESS than any other supplier was charging for a 5 metre one. I didn't pay... Toon meer
Bedrijf heeft geantwoord
Ordered a Grohe kitchen tap as they had a good price and was worried supplies wouldn’t be limited during the lockdown. It arrived and we carried on getting extension build and then got round to fittin... Toon meer
Bedrijfsgegevens
- Business to Business-service
- Sanitairwinkel
- Laadstation voor elektrische voertuigen
- Energieopwekkingsapparatuur en -oplossingen
- Milieuadviseur
- Lampenwinkel
Geschreven door het bedrijf
SaveMoneyCutCarbon specialises in working with businesses and organisations to reduce their energy, water and carbon helping them to save on their bills. We are uniquely positioned in the market as we offer the full range of award winning (edie award winner 2025) consultancy services from survey to installation but we also supply and maintain a full range of products to target the main areas of consumption: lighting, water, heating and building controls.
Contactgegevens
Abbeystone House, 36 Eastern Way, IP32 7AB, Bury St Edmunds, Verenigd Koninkrijk
- 0333 123 5464
- info@savemoneycutcarbon.com
- www.savemoneycutcarbon.com
4,6
Uitstekend
80 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cut Carbon deliver the goods
Cut Carbon deliver the goods time after time, great prices, extremely fast delivery.
15 juli 2026
Antwoord van SaveMoneyCutCarbon
Thank you for your fantastic 5 star review!
We're delighted to hear you've had such a positive experience with us.
We appreciate your continued support and look forward to serving you again soon!
Very professional and super helpful…
Very professional and super helpful customer service
7 juli 2026
Antwoord van SaveMoneyCutCarbon
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our customer service professional and helpful.
We appreciate your feedback and are pleased we could assist you.
We look forward to serving you again in the future.
Just the product I needed
Just the product I needed at a reasonable price and swiftly delivered.
29 juni 2026
Antwoord van SaveMoneyCutCarbon
Thank you for your fantastic 5-star review!
We're delighted to hear the product was exactly what you needed and arrived quickly.
Have a lovely day!
Antwoord van SaveMoneyCutCarbon
Hi James, I am so sorry to hear that you have had an unpleasant experience with the delivery of your order. Please can you kindly let me know, what the issue was? I will then look into this further for you. Best wishes, Steph
Good service
Good service, item is as described and it was delivered without a damage. I will certainly use this service again
12 juni 2026
Antwoord van SaveMoneyCutCarbon
Thank you for your wonderful 5-star review!
We're delighted to hear that your item arrived exactly as described and in perfect condition.
We truly appreciate your support and look forward to serving you again in the future! 😊
The ease of placing the order on the…
The ease of placing the order on the website was the first plus pint, followed up by effective communication and updates on the order processing and delivery. The main deciding factor was the product price, it was the cheapest when compared with other online retailers in this industry. 🙏🏼👍🏼
8 juni 2026
Antwoord van SaveMoneyCutCarbon
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you found our website easy to use and that our communication and order updates kept you informed every step of the way.
It's especially great to know that our competitive pricing helped make your decision. We work hard to offer the best value possible without compromising on service, so your feedback means a lot to us.
Thank you for choosing us!
Antwoord van SaveMoneyCutCarbon
Thank you for your 5-star review!
We're delighted to hear that you found the information accurate, the pricing competitive, and that your order arrived exactly on time.
We truly appreciate your feedback and look forward to serving you again in the future. 😊
Antwoord van SaveMoneyCutCarbon
Thank you for your 5-star review!
We're delighted to hear that you're happy with the product and that it arrived quickly.
We appreciate your support and look forward to serving you again in the future.
Quality item exactly as expected
Item was exactly as described and works perfectly. It was delivered well within the stated timeframe and cost significantly less than the same item from other suppliers.
18 mei 2026
Antwoord van SaveMoneyCutCarbon
Thank you for the fantastic 5-star review!
We’re really pleased to hear the item was exactly as described and working perfectly for you. It’s great to know the fast delivery and competitive pricing also stood out.
We really appreciate your feedback!
You were able to supply 2 aerators for…
You were able to supply 2 aerators for my kitchen tap not available locally, saving me a great deal of hassle.
6 mei 2026
Antwoord van SaveMoneyCutCarbon
Thank you for your review!
We are pleased we could supply the specific aerators you needed and save you the time and effort of searching locally. We look forward to assisting you again in the future.
Great price & quick delivery
24 april 2026
Antwoord van SaveMoneyCutCarbon
We love to hear it! Thanks for choosing us and for taking the time to leave a review. Hope to see you back soon!
Good products at good prices.
13 april 2026
Great products, excellent customer service
Good range of products (domestic and commercial) and excellent customer service. Prompt delivery, helpful phone advice.
13 april 2026
Quick delivery and good service
Product arrived quickly in good condition. Very happy with purchase.
1 april 2026
Antwoord van SaveMoneyCutCarbon
Thank you so much for the 5-star review. We’re thrilled to hear your order arrived quickly and in great condition. We appreciate your support and hope to see you again soon!
Inventory Issues?
I placed the order online with express delivery and then got a call saying they have no M24s at all in stock, despite it allowing me to order one and it still saying they're in stock after the call and currently.
10 maart 2026
Antwoord van SaveMoneyCutCarbon
Hi David, I am very sorry that we were unable to fulfil your order. Unfortunately our replenishment of stock was delayed, so we got in touch with our customers as soon as we had been made aware. I can see you have been refunded immediately after contact and the relevant product pages are updated to say out of stock. So sorry for any inconvenience caused. Kind regards, CustomerServices
Although you didn’t have the product I…
Although you didn’t have the product I thought I wanted in stock, Louise phoned me to inform me that it would be back in stock at the end of the month, but during the conversation she advised me that it was not the right product for my shower mixer.so thank you for your help and knowledge.
11 maart 2026
Antwoord van SaveMoneyCutCarbon
Thank you for the great feedback!
Great service and reasonably priced..
Great service and reasonably priced... many thanks
30 januari 2026
Antwoord van SaveMoneyCutCarbon
Thank you for the great feedback, we hope to see you again soon!
Swift delivery
2 februari 2026
Antwoord van SaveMoneyCutCarbon
We are so pleased you are happy with the service. We hope to see you again soon!
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