Scandibørn Reviews 

lovely items, great customer service, Charlotte who I spoke to was lovely and such fast service thank you so much I will definitely use again and recommend to friends

I totally recommend this company to everyone as i guarantee their customer service is second to none.
We purchased a vintage walker wagon for our grandsons birthday and when we were building it i was missing a part, we contacted Charlotte and the customer service team as it was urgently required and without hesitation they couriered a whole new toy for us on the next day delivery as it was quicker then trying to source the bits i needed.
Fantastic service from a fantastic company thank you.

Charlotte was extremely helpful - thank you for great customer service!

Absolutely fantastic customer service from Charlotte & the team.
I ordered an item that I had hoped to receive in time for my daughter’s 1st birthday at the weekend but I had a mix up at the checkout. I emailed customer service for help and received a reply within minutes. The team ensured that the gift was sent out that day and it arrived in plenty of time for the occasion. The toy is beautiful. Thank you so much for your help. We will definitely be using Scandiborn again.

Great and quick communication. Fabulous help. Great quality products

I accidentally ordered two children's wooden vegetable cutting sets when I only wanted one, but realised only after payment was taken. I explained my mistake in an email. The company immediately amended my order and arranged appropriate refund. They took action immediately and with friendly personal contact. These days, that's exceptional customer service.

I ordered a few products on the scandiborn website which arrived with some small problems (one of the items had snapped and some others were flimsy). Customer service (Nicola) was so quick to reply to me and solved the problem right away by organising a replacement. The best customer service I’ve ever had from a company, thanks so much! :)

I ordered a product on their website from one of their premium brands, when it arrived with parts missing. Customer service (Charlotte) was so efficient in replying and sorted the problem straight away even when the brand supplier wasn’t helpful! Thanks so much.

Great experience with scandiborn and their customer service team. I initially put the wrong delivery address in and the team were extremely prompt and corrected the address for me. Will defo use this company again.

After placing an order I noticed part of the address was wrong for delivery. I emailed and requested the change and confirmation it had been done. Received confirmation very quickly in a personal email.

I emailed customer services with a query over a minor fault and Charlotte immediately arranged for a replacement as the item was not to the quality they expect of one of their premium brands. An excellent service. Thank you very much.

Great service from Nicola - thank you!

Fantastic company with wonderful customer service!

The baby toys looked really great and when I had omitted the delivery address while purchasing, customer service was easy to access (response to order confirmation email) and they resolved things within 5 minutes.

We bought a train set for one of our grandchildren for Christmas. One piece was broken (likely in transit).
The customer service team were extremely helpful and arranged for a replacement part which arrived promptly.

Impressed with excellent customer service after a small issue with delivery.

Excellent customer service. Received items really quickly and were packaged well. I had a problem with a couple of items that were faulty and I had a reply to my email within minutes and new items were despatched straight away. Amazing!

I ordered various items for Christmas and was truly delighted with everything.
Our grand daughter has played consistently with everything I purchased from you.
Unfortunately one item was missing from the box.
I emailed customer services and Nicola replied to me within 24 Hours. A new item was despatched immediately and received the following day.
An excellent service and excellent quality of goods.
Thank you very much.

After being a little hesitant at first about using Scandiborn. I can now say after purchasing from them on two separate occasions and the handling of receiving a damaged item in our first order, that I am extremely impressed with their customer service. They responded quickly, with relevant information and were very helpful in resolving the issue when we received a damaged item. We will 100% being purchasing from them again in the future. Thank you to Nicola and Charlotte.